Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
335 ratings227 reviews
  1. 5 stars63% (211)
  2. 4 stars10% (32)
  3. 3 stars8% (26)
  4. 2 stars5% (17)
  5. 1 star15% (49)
Sort by |
Showing 181-190 of 227 reviews
Jun 1, 2026
Reviewer name: VON
3 out of 5 stars
3 out of 5 stars review

Nice at first.

Bed was nice at first but then 3 months later it lost its luster and started getting soft. Going to return.

Helpful?30AH1NYCYB8Y13898862209
Nov 21, 2025
Reviewer name: Karen
3 out of 5 stars
3 out of 5 stars review

good matress! can't go wrong on the price! i looked at several. decided on this one. But if you order a Medium its really soft! going to see if i can exchange for a firm. i have a bad back so i gotta get that firm!

Helpful?30AH1NYCYB8Y13898862209
reply from Member's Mark Team

We hope your exchange went well, Karen, and if you need further assistance, please contact Member Support at (888) 301-0332.

Feb 7, 2026
Reviewer name: osfans
5 out of 5 stars
5 out of 5 stars review

Nice mattress

Just received our queen mattress yesterday and slept on it last night. We have the medium for firmness. I'd describe ours as more as medium-to firm. Great night's sleep - very comfortable and well made. We're happy with this purchase

Helpful?30AH1NYCYB8Y13898862209
Feb 2, 2026
Reviewer name: BROOKE
1 out of 5 stars
1 out of 5 stars review

We have had this mattress less than 3 Months and it already has dents where we sleep. The one side never even rose all the way full so there is a slant Off the side

Helpful?30AH1NYCYB8Y13898862209
Apr 12, 2025
Reviewer name: CB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice and Affordable for a Hybrid.

This is a pretty comfortable bed. More on the firm side, but not too firm. I don’t feel like it fully expanded as I can grab some of the fabric on the edges of the bed. It’s covered by a mattress pad and bottom sheet so it’s not a real big deal.

Helpful?30AH1NYCYB8Y13898862209
Feb 15, 2026
Reviewer name: Patrick
2 out of 5 stars
2 out of 5 stars review

Look Elsewhere

Incredibly mushy, zero support. We put it on an adjustable platform and it was terrible, we are just waiting for a replacement mattress to then return this mattress… Definitely look elsewhere.

Helpful?30AH1NYCYB8Y13898862209
Dec 7, 2024
Reviewer name: Tracey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value and sleeps well.

Only had a couple of weeks now, with the price you can’t beat the value. We replaced a fairly new expensive mattress with this one and this one sleeps 10x better.

Helpful?30AH1NYCYB8Y13898862209
reply from Performance Sleep Products

Hi Tracey - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Nov 30, 2025
Reviewer name: Ashley
5 out of 5 stars
5 out of 5 stars review

Camper mattress

Very comfortable and affordable mattress! Bought for our camper and fit great. 2 people plus a 70 lb dog. Couldn't ask for a better deal in today's economy.

Helpful?30AH1NYCYB8Y13898862209
Nov 22, 2025
Reviewer name: Michelle
5 out of 5 stars
5 out of 5 stars review

Love it!

Pleasantly surprised with this mattress. I was skeptical to purchase a box mattress but I'm definitely glad I did. The medium firmness is great to sleep on. We let it set up for 2 full days and it's so comfortable, soft and cool.

Helpful?30AH1NYCYB8Y13898862209
Feb 12, 2026
Reviewer name: Eric B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Its a little more than medium but sleeps great

Very firm but great

Helpful?30AH1NYCYB8Y13898862209