This mattress compares to one we spent several thousand on with a black cover. It is incredibly comfortable and supporting. I was worried about it only having a few reviews but that's probably because people are too busy sleeping on this awesome bed. Unpacking was easy. You will need help carrying it upstairs, but otherwise just fine to do with one person. We also got the zinus base here at Sam's and it supports this bed and it is quiet!

Bought this 5 weeks ago and the oder still hasn’t gone away.

did not find information on the mattress stating if it was med or firm mattress, ordered firm

Can't wait for bedtime now!

We love this mattress, not too hard and not too soft.

This mattress is so soft yet firm! I get excited every time I go lay down! I just want to stay in bed all the time! It is a wonderful mattress.

I was very skeptical buying a mattress in a box, but this did not disappoint. The mattresss is so comfortable and honestly better than any very expensive brand I have purchased in the past. Highly recommend!

I purchased the medium in a size king. The mattress is soft yet firm to the weight of my body. My only issue is the corners of the bed did not fully inflate out so it's shaped like a muffin on the corners. Too much of a hassle to exchange.

You get what pay. Sam's Hybrid Premier Hotel mattress is cheaply built. In comparison to Ghostbed with foam surrounding the coils, no foam surrounding the coils on Sam's premier Hotel mattress.Firm is not firm but medium when compared to other hybrid mattress

Only used a few nights but very happy with the medium king. Not too soft. Not too firm. Expanded evenly to over 14 inches in less than an hour. Seems to be made with quality materials. Packaging was very good as well. Mattress is heavy in weight. Will update if rating needs to be changed.