I didn't think I would need the insurance. The shredder doesn't last very long. After about nine months, it would shred and then stop, then shreds some more and then stops as if there's an electrical short. I would not recommend this shredder to anyone. Now seeing more reviews from others having the very same problem Sam's Club should address the problem by replacing these poorly manufactured shredders with quality ones that your customers deserve.

Great buy & cross cut. The love the side removing bin, and lights that signal full bin and overheat etc. Says it lasts 30 min w/o overheating, so I tested & it's true. Exactly what I was looking for w\o the hefty price tag. In the past, I've pd $25 for ones that burn out and can't keep up. This is great for home office.

Several month ago I researched shredders after my old one quit. Value/features/cost were evaluated & I picked Member's Mark 12-sheet Micro Shredder. After hundreds of "shreddings" this shredder has exceeded all my expectations! I highly recommend it without any hesitations.

I bought this about a month ago and have been shredding regularly. It works so well, but lately, it has been shredding in segments, and not going continuously. Maybe I need to add oil to it or something. But it's really awesome...love having it. Excellent value too!

Good product. Would purchase again

Member's Mark 12 Sheet Shredder is awesome. It's effective and easy to use.

using it for small home office, it is amazing.

Worked OKfor awhile then started stop and go over and over again

Good product. I like it .

Works good and is good size.