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Customer reviews for Genie EKTB Garage Door Opener Belt Tube-Style Rail Extension Kit for 8-Ft. High Doors for
Genie EKTB Garage Door Opener Belt Tube-Style Rail Extension Kit for 8-Ft. High Doors
4.6 out of 5 stars
stars
99 ratings93 reviews
  1. 5 stars81% (80)
  2. 4 stars8% (8)
  3. 3 stars4% (4)
  4. 2 stars1% (1)
  5. 1 star6% (6)
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Showing 11-20 of 93 reviews
Apr 22, 2021
Reviewer name: Unhappy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lets selm it all at once

Seems like a racket. Sell a opener for 200, and then need to buy an extension kit for another 50. Why not sell it together or be more helpful in knowing the price of the opener is only the beginning

Review from geniecompany.com
Helpful?0ZZ3QCALV36X13897070156
Jun 16, 2021
Reviewer name: retiredgeezer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quick & easy!

Extension kit arrived 2 days before the estimate! As I already had the opener assembled, it only took a few minutes to add the extension & new, longer belt. Works as advertised!

Review from geniecompany.com
Helpful?0ZZ3QCALV36X13897070156
Jan 10, 2022
Reviewer name: R inirec
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Extension belt kit

Website said it was in stock but that’s not true. Took my money and all they can say is I have to wait until they get a shipment No idea how well it will work

Review from geniecompany.com
Helpful?0ZZ3QCALV36X13897070156
Jan 3, 2022
Reviewer name: Caleb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Extension rails

It should have came with the opener to begin with but it does work well in my applications with 8ft garage doors.

Review from geniecompany.com
Helpful?0ZZ3QCALV36X13897070156
Jul 16, 2020
Reviewer name: Joe Espi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fast, Easy and Affordable!!

I recieved it within a few days and i installed my new garage door opener with no problem by myself.

Review from geniecompany.com
Helpful?0ZZ3QCALV36X13897070156
Jan 9, 2022
Reviewer name: Tony
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Garage door extensions

Even though my order has been delayed everyone has been very helpful. Hoping to get my product very soon

Review from geniecompany.com
Helpful?0ZZ3QCALV36X13897070156
Aug 9, 2020
Reviewer name: chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

extension kit

Great product was happy to get thd extension kit for my garage door is going to be 8 foot door the extension worked out perfect

Review from geniecompany.com
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Jun 10, 2025
Reviewer name: mph
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

problems

the door struggles to open as these bars flex up down and sideways causing door to pull crooked and jam

Review from geniecompany.com
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reply from Marketing

Thank you for reaching out and sharing your feedback. I’m sorry to hear that you’re having trouble. To better assist you, we’d like to address your concern directly with you. Could you please give us a call at 1-800-354-3643. We’re here to help resolve any issues you’re experiencing. By speaking with you directly, we can ensure that we provide the most accurate and efficient support possible. Thank you for your understanding and patience. We look forward to resolving this matter for you.

Jul 23, 2024
Reviewer name: Patrick Hulce sr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Why not?

The product was fine but, why not just include the extra piece in the kit to begin with. Sketchy boys...very Sketchy

Review from geniecompany.com
Helpful?0ZZ3QCALV36X13897070156
Oct 24, 2020
Reviewer name: Rego
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I dream of Genie

Very quiet great customer service, I wish there was more emphasis on door height when I purchased the first time.

Review from geniecompany.com
Helpful?0ZZ3QCALV36X13897070156