Customer reviews for Member's Mark Kids' Explorer Sofa, Assorted Colors forMember photos









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Play is endless!
We love our Members Mark Kids Explorer Sofas! We loved our first one so much we ordered a second one! We use these play sofas every single day! We also keep one beside my 2 year olds bed so if he falls out of bed at night he has something soft to land on! It’s the perfect size and the options for play are endless it can be an obstacle course, a fort, a ramp for cars, literally anything! They are also really easy to clean we have had a few spills and accidents on ours and they have cleaned up amazingly! Would highly recommend!
Great for a month!
Dont waste your money. The zipper is absolute junk after washing one time and following wash instructions. The zipper will not close anymore. Also, total junk, is the warranty that is offered on the product. Club will not replace it (I moved 4 hours away from the club I purchased it from so I can't bring it there) and because I didn't purchase it online, the actual company will not replace it. Why offer a warranty then? Sam's Club does not back up their own company products.
Kids love them, well made.
Bought a couple. There were some fights over the middle child knocking down the oldest's creations however overall they have been an excellent addition to there playspace. All the kids like making their own fort or obstacle course. They are also doubling as gym mats. Hopefully they come back in stock as I'd like to get a green one.
PSA: Massage The Corners (& Other Tips)!!!
We just got the couch so far and love it. In a few hours, it decompressed beautifully. I love the emerald color and material which honestly reminds me of soft corduroy. I had my doubts but it’s Day 3 and I love it. No smells out of the packaging and the foam is made in USA and Mexico, with imported fabric covers. It was a nice surprise to know that at least the foam is made in North America. The couch is sturdy and reminds me of a medium firm foam mattress. Some things to keep in mind from scouring many reviews of this couch and similar mod couches: • Immediately unbox and unravel it upon delivery to let it decompress. It assures you of your limited warranty and you can check for any defects or issues (beyond 15 days of delivery date, they may not help as much according to their enclosed booklet). • Let your little ones or yourself go at it after it gets some air in. Playing on it will actually help it decompress faster. •MASSAGE that corner!!! I’ve seen several people say the corners of their triangular wedges don’t decompress, especially one of them that gets really rolled up in shipping. We had that same issue where one came looking rounded and stayed rounded in one corner overnight, while everything else looked great. Unzipped it and GENTLY pulled at the corner tab and massaged it on the sides and it popped back up. HUGE difference! Don’t call them until you’ve tried it! It also helps to realign the fabric corners with the inner foam wedge corners; during the expansion, some of the inner wedge corners get stuck off to the side of a corner, so pulling the fabric corner back up (while pushing the foam down) and realigning with the foam corner ensures nice, pointy corners! About the zippers… * Be careful with them. They do get caught easily with the fabric, so don’t yank on it like you would your jacket zipper or you may get it stuck. As others said, this is a huge or possibly the only con, but if you’re careful with it, you should be okay. They seem sturdy otherwise. * Tuck in the zipper pulls to help hide them. Although these don’t come with hidden zippers, at least it stops the very little ones from finding them and pulling at them. Hope this review helps! After looking at the original as well as similar ones on the big online marketplace (you know which one) and some super high-end ones, this delivered on quality, material and gorgeous color.
WOULD HIGHLY RECOMMEND
My kids loves this sofa! Making forts, having all-nighters, wrestling, watching movies.. you name it, they have done it! Incredibly easy to clean. I take the coverings off and zip them up before putting them in the washer. It has help to prevent incident with zipper malfunction! Buy it for the kiddos! You will not regret it!
Zipper busted
highly disappointed. Zipper busted. Will not stay zipped. The zipper is flimsy and small. Not at all like the zipper of nuggets. The fabric on the sam's couch is nice but doesn't matter if the zipper doesn't work after a month. what a pain to return such a large item.
Kids love it
Bought this for my three toddlers and they love it. The heaviest cushion is a little hard for my four year olds to move, but they can just manage it, and they can move the others around themselves. We added it to a different brand of foam building set for more options and they've been playing with it non-stop since we unpacked it. Would definitely buy again.
Disappointed
At first my kids loved this! We have only had it 6 days and they’ve played with it everyday. However, this morning the zippers busted open exposing the foam. Not in a place that can be zipped back up. Disappointed since we’ve only had it a short period of time. And these are designed to be played with.
Hi Jess, we are sorry this happened. Thanks for sharing your feedback. Please reach out at https://www.samsclub.com/membersmarkhelp
Not actually washable.
I bought this for my kids last Christmas and had to take off one of the cushion covers to wash. Despite following the care instructions the zipper wouldn’t function after being washed. I was disappointed but tried to take care of it so we wouldn’t have to wash the big cushion covers. Sadly we just had to wash the big cushion cover and unsurprisingly the zipper won’t zip and now the entire set is useless. I wish there was some sort of recognition of this issue! I tried to ignore the reviews but I wish I had listened.
We are sorry that you are having issues with the cover of the Kids Explorer Sofa and would like to assist. Please reach out to Member Support at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays and we'll try to make this right for you.
good idea but very poor quality
I was so happy to get this for kids but my first order had an issue the pillows did not expand and i called customer service and they propose a replacement and to return the original one but the replacement had the same issue also the sofa was not expending. I called again the customer service and again they offered me a replacement and to return the one i have . To my surprise my 2nd replacement did not expend (one sofa and 2pillows). it did not expend even after more then 5days Here is the pictures.
We apologize that your Kids Explorer Sofa hasn't fully expanded, Emy. If there is an issue with expansion, please reach out to Member Support at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays and we'll do our best to make this right for you.