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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,571 ratings1,110 reviews
  1. 5 stars82% (2,105)
  2. 4 stars6% (158)
  3. 3 stars3% (88)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 121-130 of 1,110 reviews
Aug 11, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just like competitors

This couch is just like the competitors, but with a better price! It’s comes wrapped very tightly in a box, but immediately takes shape when opened. My 1 year old loves it so far! It’s so fun to make into a fort and let her crawl through. It is definitely worth the price if you have been waiting. Buy it quickly!

Helpful?7EBJOBR5MA4L13896956491
Apr 5, 2023
Reviewer name: Jean
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this children's play couch!

I was a little hesitant about purchasing this off-brand of the original childrens play couch, but this one in every way is a great purchase! The fabric and zippers are strong and well made. The foam is high quality and comfortable. And the price could not be beat!

Helpful?7EBJOBR5MA4L13896956491
Oct 10, 2023
Reviewer name: Sue
5 out of 5 stars
5 out of 5 stars review

Better than nugget

After comparing this to the nugget i finally decided on this couch for my rowdy toddlers. Its amazing! So easy to clean! I have washed and dried it at least a dozen times and it still looks brand new! Easy to get the cushions back in to the cover. No sagging in over a year of daily hard use from our two kids and two large dogs. HIGHLY recommend!

Helpful?7EBJOBR5MA4L13896956491
Nov 14, 2021
Reviewer name: Emmy27
5 out of 5 stars
5 out of 5 stars review

Kids love it

Bought this for my three toddlers and they love it. The heaviest cushion is a little hard for my four year olds to move, but they can just manage it, and they can move the others around themselves. We added it to a different brand of foam building set for more options and they've been playing with it non-stop since we unpacked it. Would definitely buy again.

Helpful?7EBJOBR5MA4L13896956491
Nov 18, 2022
Reviewer name: hfite
2 out of 5 stars
2 out of 5 stars review

the zipper is terrible

We love this thing… but I was disappointed that after 3 months of use, specifically after washing, the zipper broke. I’m reading a lot of reports of faulty zippers, so I’d hold off on purchasing until they fix. Otherwise, it’s a great set that we’ve enjoyed.

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark

We are sorry for your experience with the zippers. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Jan 20, 2022
Reviewer name: Tennessee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best purchase we have made for the kids all year

We love this purchase! They are light weight but sturdy. The children can stack and make what ever they want. The brochure that has suggested ways to configure is an imagination starter. We made a fort, a stage, and then used it as a bed for the littles that night. Best thing we have purchased for them all year!

Helpful?7EBJOBR5MA4L13896956491
Aug 25, 2021
Reviewer name: emachen14
1 out of 5 stars
1 out of 5 stars review

Great for a month!

Dont waste your money. The zipper is absolute junk after washing one time and following wash instructions. The zipper will not close anymore. Also, total junk, is the warranty that is offered on the product. Club will not replace it (I moved 4 hours away from the club I purchased it from so I can't bring it there) and because I didn't purchase it online, the actual company will not replace it. Why offer a warranty then? Sam's Club does not back up their own company products.

Helpful?7EBJOBR5MA4L13896956491
Jun 4, 2022
Reviewer name: Poor Zipper
3 out of 5 stars
3 out of 5 stars review

Okay

We really love this. It's comfortable and the kids enjoy playing with it. But the zippers are terrible. They split and you cannot get them to zip correctly when you remove the cover to wash. So after attempting over and over again to get the cover on again I'm writing this review so others can be aware of this flaw.

Helpful?7EBJOBR5MA4L13896956491
Jan 20, 2022
Reviewer name: Haley08
1 out of 5 stars
1 out of 5 stars review

Could’ve been great, needs some fixes!

I bought this online for our kids Christmas gift. We have a 6 & 2 year old. They both love to climb, jump and build forts and pallets. I thought this was a great way to save some money and provide them both something to play on. Upon first uses it was great! It expanded quickly, no funky smell and was fun to build and play on. I thought we got a good deal and my kids loved to use it daily! Think again.. Some stuff is just better to spend a little more on. Within 2 weeks the small pocket on the side was ripped. Then I washed the covers per instructions and hung them to dry, soon as I put the cover on it would not zip correctly on one side and left massive gaps, leaving it unusable sadly. I did contact customer service and they offered to send a replacement or a full refund. This surprised me greatly since I ordered back before Christmas. I’m very impressed that they did back their return policy and have worked well with me. It’s pending pick up now since this product won’t fit back into the box and then hopefully I have my return. I will be buying my kids the brand name sofa since I know it will hold it’s quality. If it wasn’t for the quality in the fabric and zippers not being good then I would have really liked this product. If they can fix the zipper issue I think it would be great. I appreciate them giving me my money back since it did not hold up though.

Helpful?7EBJOBR5MA4L13896956491
Jul 15, 2021
Reviewer name: Jess
2 out of 5 stars
2 out of 5 stars review

Disappointed

At first my kids loved this! We have only had it 6 days and they’ve played with it everyday. However, this morning the zippers busted open exposing the foam. Not in a place that can be zipped back up. Disappointed since we’ve only had it a short period of time. And these are designed to be played with.

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark Support

Hi Jess, we are sorry this happened. Thanks for sharing your feedback. Please reach out at https://www.samsclub.com/membersmarkhelp