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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,570 ratings1,109 reviews
  1. 5 stars82% (2,106)
  2. 4 stars6% (157)
  3. 3 stars3% (87)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 1,061-1,070 of 1,109 reviews
Aug 5, 2021
Andy
5 out of 5 stars review

kid soda

This product is wonderful. My son is two and loves climbing. He climbs builds a fort and sits on it to watch tv. We absolutely would recommend this.

Helpful?7EBJOBR5MA4L13896956491
Dec 25, 2024
Emma
2 out of 5 stars review

Not great

My couch has damaged pieces, one of the wedges has a chunk missing out of a corner. I’m sad, they used to be much better quality

Helpful?7EBJOBR5MA4L13896956491
Aug 21, 2022
Luckiesu1
1 out of 5 stars review

zipper broke

First time I took off the cover to wash it and the zipper broke! My kids loved the couch until the zipper broke and now we can’t use it!

Helpful?7EBJOBR5MA4L13896956491
Jul 18, 2021
Mom at the Club
5 out of 5 stars review

Who knew?

I was kinda iffy on whether my kids would enjoy this (ages 6 & 3) but they love it. Made great. Love the colors. Absolutely would buy!

Helpful?7EBJOBR5MA4L13896956491
Nov 27, 2022
Rachel
1 out of 5 stars review

Broke seems

Broken seems, cover easily ripped the zip grip things fall off over all cheap and just spend more for nugget

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark

We are sorry to hear about your experience, Rachel. We'd like to assist you with this, please reach out to our Member Support team at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, and we’ll try to make this right for you.

Aug 23, 2021
aut
2 out of 5 stars review

zippers

My kids loved this. I took the covers off to wash them and all the zippers busted. I am going to try and return.

Helpful?7EBJOBR5MA4L13896956491
Aug 10, 2021
Anna
1 out of 5 stars review

Zipper Broke

Product was great until after I washed it. Cleaned nicely but the zipper broke when I was putting it back on the cushions.

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark Support

Hi Anna, this is not the experience we want for our members. We are sorry as this seems have been an isolated issue. Rest assured we are working with our supplier. For support, please reach out at https://www.samsclub.com/membersmarkhelp

Feb 22, 2024
Bri
5 out of 5 stars review

Kids like them

My kids love them and it came super easy to put together. Literally just open the package and let it set out for at least 24 hours.

Helpful?7EBJOBR5MA4L13896956491
Jul 17, 2021
Nick Hill
5 out of 5 stars review

Hours of fun!

This is a firmly built sofa that my boys love! My son has been busy trying out the different fort combinations all morning.

Helpful?7EBJOBR5MA4L13896956491
Nov 6, 2022
Zipper will no longer zip
1 out of 5 stars review

zipper will no longer work

We adore this sofa and my kids have requested another one but the zipper no longer works after washing the cover which is so disappointing.

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark

We are sorry for your experience with the zipper. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.