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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,570 ratings1,109 reviews
  1. 5 stars82% (2,106)
  2. 4 stars6% (157)
  3. 3 stars3% (87)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 1,011-1,020 of 1,109 reviews
Mar 12, 2022
Sam
2 out of 5 stars review

disappointed

My child absolutely loves this thing but the zipper broke a month and a half into use. It just split and the teeth will not meet any longer. Pretty frustrating considering the price and it didn’t last 2 months.

Helpful?7EBJOBR5MA4L13896956491
Sep 28, 2022
Raq
5 out of 5 stars review

Explorer

Great product! One triangle is having trouble expanding but overall it gets the job done. It’s nice and soft but firm. Haven’t tried washing it so not sure of any zipper issues.

Helpful?7EBJOBR5MA4L13896956491
Dec 22, 2021
Trash
1 out of 5 stars review

Trash quality

Zippers are garbage and you zip them and the other side comes undone. You try to call customer service- they just put you on hold and never come back. Waste of money. Considering canceling my entire club membership over how this is handled

Helpful?7EBJOBR5MA4L13896956491
Jul 16, 2021
Mamabear1
5 out of 5 stars review

Love this!

Just bought it but it seems fantastic! The material seems strong and I love that the covers are machine washable. So many design options. Makes a great fort! My kids can now destroy there own couch instead of our "nicer" one.

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May 21, 2024
cp
1 out of 5 stars review

Low quality zippers-unusable

Within a week (and maybe 2 uses) the zippers on this couch seperated making it essentially unusable. At this pricepoint, we expected much better quality. Pass on this one and keep looking!

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark Team

We are sorry that you're experiencing these issues with your covers. We'd like to assist you further, please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you, cp.

Dec 12, 2023
Rnbda4me
5 out of 5 stars review

Great couch

Bought this in store last year for my grandson and he loves it. It was only $69. go back to get another one this year for my other grandchild and the price is more than doubled.

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May 4, 2022
Andrea
3 out of 5 stars review

Cheap zipper

We got two kids sofa explorers, one of them broke the next day after opening the box and let it sit for a whole day...I tried contacting customer service and not luck and idk if the nugget cover would fit if I buy covers from them.....

Helpful?7EBJOBR5MA4L13896956491
Feb 28, 2023
disappointed
3 out of 5 stars review

decent, bad zipper

Our zipper on both of the big pieces broke within a year. Broken so badly that there is no fixing them. Very frustrating. The couch itself is fun and great but hard to use without the covers. And the cover replacements seem too expensive

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Jan 6, 2023
KearnalKorn
3 out of 5 stars review

Overall great! Minus the zippers.

Overall great kids' sofa. Our 1.5 year old loves climbing on it and making different structures/forts. The zipper broke within 4 months of getting it which is a huge bummer.

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Mar 24, 2023
Anthony
2 out of 5 stars review

bad zippers

Our kids love playing with this couch and I would love to buy another but the zipper quality is terrible and it constantly splitting open! So frustrating and just when you think it’s fixed it happens again!

Helpful?7EBJOBR5MA4L13896956491