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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 441-450 of 7,370 reviews
Nov 10, 2018
Reviewer name: Wareaglette7
5 out of 5 stars
5 out of 5 stars review

Neutrogena Makeup wipes are outstanding

[This review was collected as part of a promotion.] They feel so soft and soothing. Not dry and scratchy like some other brands. They have a nice scent and completely remove your makeup. I will recommend this property to my family. I love that you don't have to rise after using the wipes.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
May 7, 2018
Reviewer name: Kirby
1 out of 5 stars
1 out of 5 stars review

Possible Reaction

I've been using these for years, and just started a new pack last week. I had an itchy patch on my face the next day, but didn't think anything about it. Today it is very red and irritated, and I saw another person's similar reaction post online. I'm afraid I have gotten a bad pack that has caused some sort of allergic reaction/burn.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer care

This is very unfortunate to hear and we appreciate you taking the time to leave your review. As you know this is certainly not the most common experience when using our products and we'd like to help out in any way possible. So we can gather some additional information and find a way to make this right, please contact: 1-800-582-4048 Monday through Friday 9AM-5:30PM EST. We look forward to helping further!

Jan 2, 2020
Reviewer name: Tgfg
1 out of 5 stars
1 out of 5 stars review

Allergic reaction.

Great at removing makeup but shortly afterwards around my nose got horrible bumps that became painful. Weeks have gone by and cant get rid of them. Also two small bumps by eyelids have appeared that are painful and eyes have becomeextremely dry. Didnt realize. It was wipes causing problems till I looked up other reviews. Will have yo seek medical attention.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We're sorry to hear our wipes caused such a severe reaction for you, and we want to help! Please call us at 1-800-582-4048 between 9 AM & 5:30 PM ET, M-F, and let our beauty expert know your reviewer name so we can find your information. Talk to you soon!

Dec 9, 2022
Reviewer name: Ellenjuice
3 out of 5 stars
3 out of 5 stars review

not my favorite brand

First, I love Neutrogena products, well everyone I have tried except for these wipes. They just do not remove my eye makeup. I use L'Oreal Mascara, which is removed by soap and water. Members Mark own brand took off every bit of it easily, but they are not available anymore. Neutogena always leaves traces of mascara no matter how hard I rub! Therefore, please bring back Members Mark makeup wipes!

Helpful?2ARNKNFCGN1T13896862159
Oct 3, 2022
Reviewer name: Mimi
1 out of 5 stars
1 out of 5 stars review

plant-based awfulness

They ruined a great product by caving to wokeness, with this awful, ineffective “New & improved! Now plant based! Whoohoo! Look how green we are!” Which means flimsy, scratchy, dry useless sheets. I've bought for years but no longer. Kirkland's makeup remover is the closest replacement I've found.

Helpful?2ARNKNFCGN1T13896862159
May 9, 2018
Reviewer name: Haleemarry
2 out of 5 stars
2 out of 5 stars review

I'm shocked

I used to love these wipes until a few days ago I noticed my skin becoming irritated around my nose and lips wasn't sure what is was until I started seeing similar reactions. Been using these makeup wipes for 5 years now and never had any problems until recently. Is there a recall on this product?

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Thanks for taking the time to share a review! We take matters like this very seriously and would like to learn more. When you get a chance, please reach us at 1-800-582-4048 between 9am and 5:30pm ET Monday-Friday.

May 8, 2018
Reviewer name: Vamom4
2 out of 5 stars
2 out of 5 stars review

What changed?!

We bought a new back 2 months ago. We had never had issues before so we didn't think anything of using these. My daughter came to me complaining about a sore rash on her cheeks. When I looked it looked like they were burned. Like you'd get with a chemical burn. We stopped using the wipes. Hopefully this can get cleared up so we can start using them again.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Thanks for taking the time to share a review! We take matters like this very seriously and would like to look into this. When you get a chance, please reach us at 1-800-582-4048 between 9am and 5:30pm ET Monday-Friday. Talk soon.

Jan 28, 2023
Reviewer name: Granny
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Sam's shopper

Like the Sam's brand better before they went off the market.

Helpful?2ARNKNFCGN1T13896862159
Dec 17, 2020
Reviewer name: Dana Dane
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

All your makeup will be gone!

Neutrogena makeup removing wipes are the best wipes

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Mar 24, 2018
Reviewer name: CalmYurself
5 out of 5 stars
5 out of 5 stars review

Love.

I want my whole world to smell like these wipes. Can I get the secret recipe for the scent?!?

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159