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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 331-340 of 4,635 reviews
May 7, 2018
Nezzie
1 out of 5 stars review

My skin is really irritated!

I have used this product for so long and I loved it. But recently I bought a new pack and I felt a burning sensation when I used it and and woke up with a few rashes. It's super itchy ...

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We certainly wouldn't expect rashes or burning! Give us a call so we can learn more. You can reach us at 1-800-582-4048, Mon-Fri, 9am-530pm ET. We hope to hear from you soon!

Jan 9, 2026
erino140_8866
5 out of 5 stars review

Must have!

These are my goto makeup remover wipes I've repurchased them atleast 20 times! They remove all of my makeup without leaving any sticky residue. I like that they aren't soaking wet so it doesn't drip down my arms.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Nov 30, 2025
torim103_7658
5 out of 5 stars review

Go to wipes

Gets off waterproof mascara easily without loosing eye lashes. Packages well. They could make them a little smaller but I cut mine in half. They are durable and worth the money

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Nov 2, 2017
StonsT
1 out of 5 stars review

Became allergic to this product.

I've never been allergic to any soap or facial wipes until after using this product. It led to severe dermatitis. It took months to figure out it was caused by neutrogena makeup remover wipes. These whips are just loaded with chemicals....

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Company Services

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

May 8, 2018
Anonymous
1 out of 5 stars review

Had to go to the hospital

This was my tried and true. My most favorite product to remove my makeup because I'm a cake face kinda girl. But I just recently bought a pack from my local drug store and ended up with swelling of my eyes and burning rashes on my cheeks and ears.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We want to hear more about this! Please give us a call at 1-800-582-4048 Mon-Fri, 9am-530PM ET. We hope to hear from you soon!

Dec 9, 2025
nadiaescalantecr_5856
5 out of 5 stars review

Good cleaning

Cleans very well my skin n and remove all the makeup without any issues! Then my skin feels hydrated I recommended this makeup towels , And the price amazing

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Dec 4, 2025
brendaa353_141
5 out of 5 stars review

The trio is great.

The packaging is great. Easy to carry. The towelette is durable and thick. Removes makeup great. Totally recommend for travel. Great as a trio for cleansing and hydration.

Review from influenster.com
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Aug 22, 2013
bkr789
1 out of 5 stars review

Verified Purchase

Shipping

It took almost a month to recieve this through your Mail enovations UPS. It always takes forever using this method of shipping. Hope you will find a better way.

Review from walmart.com
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Jan 18, 2026
Anonymous
5 out of 5 stars review

Leave skin fresh and clean

Love the travel pack fits great in purse removes makeup and makes skin feel great and clean I never leave home without them always handy to have on the road

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Dec 22, 2025
shelbyk154_6646
5 out of 5 stars review

Good for what you're paying for

Store is great in my cabinet. The napkins are super durable and really work to get off my makeup. Sometimes it does dry out my skin though and makes me a little irritated, but I think it just depends on whether. I love that it comes in travel size.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159