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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 321-330 of 4,635 reviews
Feb 1, 2018
jenna16
1 out of 5 stars review

Different than it use to be

Me and four other of my friends have noticed the change in this product. In all honesty it is not a good change it makes my face very oily and made all five of us break out.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Company Services

We're sorry to hear this and want to help. Please give us a call at 1-888-663-8876. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you soon!

May 10, 2018
MRF1
5 out of 5 stars review

Happy Customer

I love this product and haven't had any issues with it (ever)! I've been using it for years!! Just thought it would be nice to know that, not everyone is "reacting" to this product! Maybe some people just brought from a "bad" batch!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Aug 29, 2018
Bmw2
1 out of 5 stars review

These wipes gave me a horrible reaction

I have been using these wipes for years however they recently caused the most horrible reaction. The skin under my eyes became red and swollen. I had to see two doctors and am not on medicine to treat my skin. I don't want to leave the house :(

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Hi there, thanks for bringing this to our attention. We'd never expect something like this from any of our products, so we'd like to gather some more details about your experience. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!

Oct 9, 2025
cerysj12_2520
5 out of 5 stars review

Great Face wipes!

Lovely face wipes, have some everywhere i could possibly need them as I love them so much! I have sensitive skin and don't affect my skin at all! Highly recommend!

Review from influenster.com
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Dec 9, 2025
laurenm1558_7606
4 out of 5 stars review

Good first step in makeup removal

Like using these towelettes as the first step in washing my fave and removing any makeup. They do a good job at getting the face pretty clean. I have sensitive skin and didn't experience any particular irritation.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jun 24, 2017
Mjb1522
5 out of 5 stars review

Gets off all my makeup!

These removers have been my go to for forever. They are gentle on my sensitive skin, they get off ALL of my makeup, and they don't burn my eyes if I take off eye makeup. These make my skin feel smooth and I dont get irritated after using them.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Dec 18, 2025
amandashafik1_6215
5 out of 5 stars review

Great!!

Wow great makeup remover wipes! I love the size and the smell pleasant! It's not irritating on my sometimes sensitive skin. Really love having these on hand!

Review from influenster.com
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Oct 24, 2025
deniseg135_4868
1 out of 5 stars review

If it works

I don't like these at all. I used to them all the time , but these last time I bought the formula must have changed. Cause now it leaves my oily. I don't like that. No smell and the packaging was great. But other than that, no good.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Dec 29, 2025
frankieg39_1470
4 out of 5 stars review

The orginal easy better

Not as good as the orginal. I feel like I have to use more makeup wipes than the orginal. Decent for senstivw skin, I don't like that it has fragrance

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Oct 28, 2017
Mommyof5
5 out of 5 stars review

Gentle, but extremely effective!

I have used Neutrogena makeup wipes for several years and wouldn't use any other brand. They are excellent at removing makeup quickly, but gentle on delicate skin. My daughter also uses them in college.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159