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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 261-270 of 7,370 reviews
May 23, 2026
Reviewer name: KC
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Easy clean up

Removes makeup best

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
May 3, 2022
Reviewer name: Linds
1 out of 5 stars
1 out of 5 stars review

BURNING RASH

Do not buy!!!! I have used these forever and the new formula for the plant based wipes is horrible. Skin feels like it is burning followed by dry itchy stinging rash on my cheeks and all surrounding my eyes including making one eye swollen for a night — never happened with the old ones and I will NEVER buy the new ones again.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Thank you so much for bringing this to our attention! Please give us a call at 1-800-582-4048, so we can learn more about your experience. We're available Monday-Friday from 9am to 5:30pm ET. We hope to chat with you soon!

May 8, 2018
Reviewer name: Susieb
2 out of 5 stars
2 out of 5 stars review

My favorite product until...

I have been using these for years because I could find nothing that worked as well or left my skin feeling as soft. Over the past month my eyelids have been burning and peeling after use. I saw there any reason why these are still on the market? Did you change the formula? I am really concerned with all the reactions I'm seeing here. I thought it was just me but apparently I'm not alone.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We would never expect this to happen and we want to learn more about your experience. Give us a call at 1-800-582-4048 Mon-Fri, 9am-530pm ET. We hope to hear from you soon!

Jun 3, 2018
Reviewer name: HMMM
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Best remover pads I've tried.

The smell is pleasant. Does great removing mascara and foundation. Doesn't dry out skin.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Aug 8, 2026
Reviewer name: 03kitkat
1 out of 5 stars
1 out of 5 stars review

Burns!

The worst makeup Wipes EVER!!! They burn the skin so bad, eyes ESPECIALLY!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Jun 16, 2011
Reviewer name: hellana
4 out of 5 stars
4 out of 5 stars review

Convenient

Works well to remove foundation, but doesn't seem to get all the mascara off. I really like how convenient, quick and easy they are to use.

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
Feb 21, 2017
Reviewer name: LaLa6
4 out of 5 stars
4 out of 5 stars review

Great for camping trips!

Night calming facial cloths are the perfect choice for camping. They easily remove make-up, dust and Smokey campfire grime without using extra water.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Apr 13, 2022
Reviewer name: JennR
1 out of 5 stars
1 out of 5 stars review

Burnt my sensitive skin

New formula burnt my skin and made it red around my eyes. Very drying and painful to use. Please bring back the old formula!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Hello there! We are so sorry to hear that an experience with a product you loved was certainly not what you expected! We want to hear more about what happened. Please call us at 1-800-582-4048 M-F 9-5:30pm ET and make sure to include your username so we know its you!

Jul 9, 2011
Reviewer name: DoTharp
5 out of 5 stars
5 out of 5 stars review

Great facial cleansing cloths

Removes make-up, dirt, oil, etc; without drying out my skin. Great clean scent. Also, wonderful for quick overall freshening up.

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
Feb 18, 2026
Reviewer name: LalaJ
5 out of 5 stars
5 out of 5 stars review

Gets the job done

Love love love leaves your skin clean and soft with no residue does not dry out your face no fragrance type smell and always removes all my makeup!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159