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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 1,111-1,120 of 4,635 reviews
May 27, 2019
Focus 2020
1 out of 5 stars review

Red and inflamed, something has changed!

I have used these makeup remover wipes for years, but I started noticing some irritation a few weeks ago. Because of that I started using a warm, wet cloth to wipe away residue after using. I blew it off, thinking it was not big deal. However, I cannot ignore this any longer. I have a rash under both eyes at the top of my cheeks, and the skin is dry and cracked. It itches from time to time, and my eyes have felt swollen and affected too. I have stopped using these NOW! What a bummer, because this was a great product at one time. Never again...it is super scary when you see what it can do to your face. This should be recalled. I am not even a particularly sensitive individual to cosmetic items.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We're so sorry to hear that you had this experience. We take matters like this very seriously and we'd like to speak with you to learn more. Please call us at 1-800-582-4048, M-F 9am to 5:30pm ET. We look forward to your call.

Apr 29, 2025
Anonymous
4 out of 5 stars review

Semi effective and easy to use

Generally pretty good. Easy packaging, semi effective, incredibly transportable. Not overly scented and works well on my sensitive skin. An easy use item, though it requires quite a few to completely remove waterproof mascara. Sometimes leaves my face a little oily.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Aug 8, 2024
laurend619
4 out of 5 stars review

Great for skin makeup removal and so quick and easy!

Great for removing face makeup, but unfortunately, not as effective on the eyes as I would like. I still use them regularly at night and in the morning, and love how quick and easy they are. But I still use an eye makeup remover 1st, so it's not a one and done product.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Dec 4, 2014
luna llena
5 out of 5 stars review

Soft and smooth

as a Crowdtap member i wil like to give my review of Neutrogena makeup remover towels. I ove this towels because they are strong and they are gentle in my face with one cloth i can take all my makeup out and lives my skin feeling smooth and soft also smelling great.they don't break and keeps my skin hydrate it too,

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Aug 31, 2023
hcotter24
5 out of 5 stars review

Lazy evening in SAVIOR!

Ever have one of those nights when taking the time to wash your face just seems completely out of reach? With 4 kids, I have a lot of those nights. But as we all know, going to bed with make-up and toxins from the day is a big no-no! Enter neutrogena make-up remover wipes. Better at getting off stubborn waterproof mascara than any cleanser I have tried, these babies are the perfect cure for those lazy nights in!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jul 17, 2024
CarolV3
5 out of 5 stars review

Great for on-the-go!

[This review was collected as part of a promotion.] These wipes are perfect for throwing in my travel bag! They remove most makeup, even mascara, without needing soap and water. They're way more convenient than messy oil cleansers, especially when I'm on the go. While they're fragranced, which might not be for everyone (I, personally, don't mind since it's a light fragrance), they're gentle and effective for quick makeup refreshes throughout the day. Just swipe and clean a specific area if my makeup gets messed up, and I'm good to go!

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Mar 24, 2025
rosegirl_2237
5 out of 5 stars review

Must have in my bag

The must have in every Makeup bag ! After a great night out I know I can count on these wipes to clean my face quick & easy ! The packing is very simple and easy to use not the mention the size of of the bag you get for the value is even better ! Leaves a fresh claw feeling after use always feels like I have just washed my face minus the water !

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 9, 2024
mckennak26
5 out of 5 stars review

Good makeup remover

I use Neutrogena's makeup remover wipes religiously. They work well to remove all of my makeup, however they sometimes don't get my mascara off all the way. Make sure you use the plastic container they come in to keep them moist or else they will dry out!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Center

Thanks for taking the time to leave your feedback. We would like to learn a bit more about your experience. When you have a moment, please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST.

Oct 29, 2018
LauraG4
5 out of 5 stars review

Stands up to tough waterproof makeup

[This review was collected as part of a promotion.] I have tried the new Neutrogena Makeup Remover cleansing towelettes and they are fantastic! I use these on nights where I can be bothered to wash my makeup off or when my normal cleanser is not enough. It's terrible to sleep in your makeup so these definitely do the job, even on my full face of foundation and waterproof eyeliner!!leaves no trace of makeup on my face and my skin feels soft and smooth too!

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Jan 23, 2025
Manda1
5 out of 5 stars review

Relaxing and effective

[This review was collected as part of a promotion.] I love these makeup remover wipes. Neutrogena has been a longtime favorite brand of mine, and I was glad to add these to my collection. I love the night time aspect, these definitely add a relaxing vibe to my night time routine and effectively remove my makeup before sleeping.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159