Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
Sort by |
Showing 1,101-1,110 of 7,370 reviews
Dec 4, 2014
Reviewer name: luna llena
5 out of 5 stars
5 out of 5 stars review

Soft and smooth

as a Crowdtap member i wil like to give my review of Neutrogena makeup remover towels. I ove this towels because they are strong and they are gentle in my face with one cloth i can take all my makeup out and lives my skin feeling smooth and soft also smelling great.they don't break and keeps my skin hydrate it too,

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Aug 19, 2018
Reviewer name: Nardeen
1 out of 5 stars
1 out of 5 stars review

So many issues with these wipes :(

While these wipes do a very good job at removing a full face of makeup, by the time I'm done my skin (especially my eyelids and the area around my eyes) feels irritated as if I had just scrubbed it with sandpaper. Whatever the formula these wipes have also leaves behind this gross, oily residue that feels awful on my skin. My biggest issue with these wipes however is the fact that if I try to use any kind of moisturizer, mask, or product after using a wipe on my face, it will cause my skin to tingle and feel hot which very quickly feels like a horrible burning sensation- like my skin is on fire. I recently realized this after buying a Garnier rose water moisturizer that had very good reviews, but was confused as to why it burned the moment I put it on my face (I also don't have sensitive skin). I was disappointed and put it away and didn't use it for about a week until I tried using my favorite moisturizer/ overnight mask that I swear by after using a wipe and I had the same burning sensation as before! I really wouldn't recommend buying these, especially if you have sensitive skin. For all of the issues there are with this product, it's honestly not worth the price. Get some Equate wipes or anything else that's not this.

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
Jun 27, 2020
Reviewer name: brittanyt416
5 out of 5 stars
5 out of 5 stars review

Literally, always my go-to for makeup remover for my whole face. They're so quick and easy, it's unbelievable. I do follow this up with the 3-Step Proactiv facial cleanser process, as I get more makeup off that way afterwards. I also used these as a gift in a bachelorette weekend gift bag. The ladies loved them and raves about them as well. Double thumbs up for me.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jul 3, 2024
Reviewer name: Carebear769
5 out of 5 stars
5 out of 5 stars review

Gets the job done!

[This review was collected as part of a promotion.] I have very sensitive skin and these wipes did not irritate my skin at all. I love the way it took my makeup off with just one wipe. I will definitely add this to my routine. My skin felt so soft a clean

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Feb 4, 2024
Reviewer name: amyt433
3 out of 5 stars
3 out of 5 stars review

Would not recommend

These are good in the sense that they do what they are supposed to do which is remove makeup. For that, it gets probably 4 stars. However, they are not good for the skin because of how harsh it is when you're rubbing. Also, it made my sensitive skin feel like it was burning. I no longer use these and only use an oil or balm cleanse.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Hi there, we're sorry to hear about your experience with our product. We would like to follow up with you. When you have a moment, please give us a call at1-800-582-4048 Monday - Friday 9 AM–5:30 PM. Thank you, and we look forward to hearing from you soon.

Apr 20, 2024
Reviewer name: courtneyb99
5 out of 5 stars
5 out of 5 stars review

Great makeup wipes

This is a great product these make up wipes work great the packaging is nice its easy to open and get them out and reseal the wipe is soft it takes off your makeup easily and doesn't irritate your face you don't have to scrub hard or anything it comes off instantly and you don't have to use multiple wipes the scent is nice and it leaves your face feeling nice and smooth it's a must have i would definitely recommend

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Apr 19, 2023
Reviewer name: sophia801
4 out of 5 stars
4 out of 5 stars review

They work

I have been using these for the past 10 years. They Work very well at taking off all makeup. A couple years ago they changed the formula on the wipes. The change was not good but these wipes are still the best. You have to be careful not to rub your eye to hard or it will burn. After using these wipes to clean off hair makeup you definitely still need to use a cleanser or micelar water to get off any remaining residue. If you have sensitive skin I would not use these.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from social media

Thanks for sharing with us. We’d like to learn more, so please call us at 1-800-582-4048, Monday – Friday from 9am to 5:30pm ET with your social media name. Thanks!

Mar 19, 2025
Reviewer name: mohuad_7008
4 out of 5 stars
4 out of 5 stars review

No harsh rubbing, no dryness, just fresh, happy sk

I recently gave these wipes a try after a long day of wearing waterproof makeup, and they exceeded my expectations. Right out of the package, the soft texture caught my attention, and I was immediately impressed by how gently yet effectively they tackled even the most stubborn mascara and eyeliner. With just a few swipes, the wipes dissolved and lifted away every trace without any harsh scrubbing. Despite the strength required to remove waterproof formulas, it felt incredibly gentle on my skin.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jun 13, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Soft, effective wipes that get the job done when y

The Neutrogena Ultra Soft Makeup Remover Wipes actually do a solid job, especially with stubborn or waterproof makeup. You don't have to scrub your face off, which is always a win. They're soft, don't sting your eyes, and leave your skin feeling clean — though they do leave a bit of a dewy finish (not greasy, just noticeable). Not a miracle product, but they come through when you're tired or just want something quick. Handy to keep around, but not a full skincare replacement.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Nov 2, 2024
Reviewer name: marissam1473
5 out of 5 stars
5 out of 5 stars review

Great make up remover and gentle on skin.

I enjoyed using these wipes, one really gets the job done. Once you remove face make up you can fold over and focus on eyes. The packaging isn't ideal for me, it gets moistened by the product and does not seem to stick back shut so very handy to have a wipe box of your choice.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!