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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
4.5 out of 5 stars
stars
7,487 ratings7,434 reviews
  1. 5 stars74% (5,570)
  2. 4 stars14% (1,047)
  3. 3 stars6% (440)
  4. 2 stars3% (230)
  5. 1 star3% (200)
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Showing 211-220 of 7,434 reviews
Nov 17, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Good Support, Needs More Cooling

Perfect level of firmness and comfort. A little less cooling than preferred, but still much better than other pure foam mattresses I’ve tried. Overall very satisfied with the price and comfort level. Delivery was seamless and the bed did not give off much of an off-gassing odor. Would recommend for those who sleep on their side or even stomach, but for those who sleep extremely hot, they may need something more cooling.

Review from GhostBed
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Nov 5, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Like a cloud

We purchased this mattress a few weeks back. Great, fast shipping. The mattress arrived first, I feel sorry for the FedEx man, this thing is heavy. We ordered the king. I built a bed frame for It and when that was done we set it up. First night of sleep was awesome so comfortable, we both woke up the next morning and both said we felt like we were sleeping on a cloud. We have not had the mattress that long but we both look forward to going to bed every night because we get to climb in and lay on this mattress. Great bed and well worth the money!!! Highly recommend!

Review from GhostBed
Helpful?394D02S07CGI13895970801
Jan 16, 2020
Reviewer name: Don H.
5 out of 5 stars
5 out of 5 stars review

Bed is awesome!!!!

I have to admit I was a tad skeptical at first. But after a slight delivery issue and a quick email to customer service everything was well sorted and very easily dealt with. The customer service was beyond excellent! The bed itself is way beyond comfortable I love it!!!

Review from GhostBed
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Mar 31, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

A very good bed.

We have had this bed for little over a month and my wife and I both like it very much. The delivery was quick and the platform/foundation was quick and simple (make sure you have a power drill). We are both sleeping soundly and are glad we took the leap of faith to buy a mattress on-line. Thanks very much.

Review from GhostBed
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Feb 12, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Super Mattress!!

Ordering and Delivery of the GhostBed were exactly as advertised. The vacuum-packed mattress unfolding itself was something to behold..... very fast and impressive! My wife and I are enjoying the mattress and the firm feel of its support for our backs. Thank you for this very fine product!! James G. Las Vegas, NV

Review from GhostBed
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Aug 15, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

First time purchase of a mattress from a website.

Having had a latex foam mattress before, I knew we did not want a traditional innerspring mattress and having tried the memory foam mattresses, we did not want memory foam as the top layer. So began my search for a new mattress. As I began to research different manufactures and sellers of mattresses i came across the Ghostbed. I liked the construction of the mattress, the fact that the foam was Certi-pure certified and that it was made by a company that had roots in the mattress business all caught my attention. I had not considered an internet purchase when I began my research but the Ghostbed 'checked all the boxes' for what I was seeking. Having slept on the mattress for two weeks now we have not been disappointed. It is everything we expected and would recommend it to anyone looking for a quality foam mattress. The purchase process was easy and the delivery fast. And then, it it fascinating to unpack it and watch it take shape before your eyes!!

Review from GhostBed
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Jun 23, 2018
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Not water proof!

Was very disappointed. The comfort level was fabulous but unfortunately it is not water proof. As stated, it is suppose to protect if removed no more than thirty mins. My daughter, was sleeping in my bed and had an accident, which woke me up immediately, where I woke her and removed the bedding immediately and yet it still seeped into my mattress. I will not recommend this product

Review from GhostBed
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Sep 20, 2018
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

firm bed good for back pain

My husband and I bought the ghost bed due to having back pain for years sleeping on a tempurpedic. We were surprised how firm the bed was, but I would say it is as advertised. The bed was a bit too firm, but we wanted to keep it because the price was right. We added a 3 inch feather bed topper and now it is perfect, no more back pain.

Review from GhostBed
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Jun 16, 2018
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

No longer looked forward to going to bed

My husband and I recently bought a king sized ghostbed and cover after much research and reading hundreds of reviews. It came in 24 hours- ship time to us was ridiculously fast, which was great. The packaging was easy to manage and it was cool to watch it expand and fill. We were hopeful it would be as amazing as all the reviews claimed. I suffer from lower back pain so was especially excited since many reviews claimed ghostbed was a lifesaver. I woke up feeling fine after the first night, but as the day went on my back just froze up more and more until I was in a huge amount of pain. It probably took a full week and a half (and several chiropractic appointments) for my body to "adjust". My husband was also waking up stiff and sore every day when he has never had any issues before. We committed to the full 30 day trial and although it got less painful it was still much (MUCH) firmer than we anticipated. We were waking up sore and went from being excited to lay down after a long day to feeling "meh" at best about the prospect of laying down in bed. I was excited to try a medium firm bed and we both thought it was easily the firmest bed we had ever slept on. I was in touch frequently with customer service who were always knowledgeable and friendly. They offered us several options including a topper to make it more comfortable- but I really don't see the point of buying a brand new mattress and then having to use a topper to make it tolerable within the first month of use. They also suggested we keep the bed longer, saying 90 days would be a better frame to judge it and that we could soften the bed up by jumping on it or various alternatives that would speed the process up. Since I could barely walk that first few days jumping on the bed seemed ambitious. After a full month of poor sleep and aching bodies we felt one month was a sufficient test for our house. We ended up returning the bed, and buying a new mattress from a brick and mortar store that we actually laid on- it's wonderful and we love it. Ghostbed's return process was fairly straightforward and easy, though the charity they contacted to set up a pick up for me never contacted me nor returned my calls when I tried several times contacting them. In the end we chose our own charity and hauled it there ourselves. It took the FULL 15 business days for our refund to be processed, which I think is a little ridiculous, but all in all we were pretty happy with the customer service. As a sidenote, I was so sure we were going to love the bed when I purchased it that we bought the cover as well to protect our mattress- I thought the ghostbed cover would be best since they are the makers of the bed. It was poor fitting and overpriced- it was also unreturnable. In hindsight I would have tried the bed first and purchased the cover after deciding to keep it instead of paying that much for a cover that matches a bed we no longer have.

Review from GhostBed
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Oct 17, 2017
Reviewer name: Courtney
5 out of 5 stars
5 out of 5 stars review

Late to work...

I have been late to work since I got my GhostBed. I sleep like a champ now. To be honest the first morning after I got the bed I woke up with some back pain...I am thinking my body needed to adjust to the awesomeness. Now I have less back pain then ever before and I sleep really well. Thanks to my GhostBed!

Review from GhostBed
Helpful?394D02S07CGI13895970801