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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
4.5 out of 5 stars
stars
7,479 ratings7,426 reviews
  1. 5 stars74% (5,561)
  2. 4 stars14% (1,047)
  3. 3 stars6% (440)
  4. 2 stars3% (232)
  5. 1 star3% (199)
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Showing 2,021-2,030 of 7,426 reviews
Aug 2, 2017
Reviewer name: Meagan H.
1 out of 5 stars
1 out of 5 stars review

Worst bed I've ever tried!

So hard, I got this "medium" firm option to replace our already firm bed. My old firm bed feels like a fluffy cloud compared to this. I am convinced my hardwood floors are softer to sleep on then the ghost bed. I wake up in so much pain, to say I am miserable would be an understatement. Husband called to request info regarding a return, they say we have to wait 30 days and that we should "jump on it" to break down the foam? Really? great support! Day 30 and this thing is gone! I hate it.

Review from GhostBed
Helpful?394D02S07CGI13895970801
Mar 6, 2024
Reviewer name: Karen C.
4 out of 5 stars
4 out of 5 stars review

Comfy after off-gassing

It took several days for our queen mattress to off-gas (we slept on an air mattress in another room) but it’s been comfortable since then. It has some give and initially feels like it would be too firm, but we both wake up rested and without the aches that our old memory foam mattress gave my husband and that a new different mail-order memory foam mattress gave me. I’m 5’4” 120 lbs back sleeper and my husband’s 6’4” 185 lbs side sleeper. We’ve been using the GhostBed Classic for about a month. It has nice edge support.

Review from GhostBed
Helpful?394D02S07CGI13895970801
Apr 21, 2017
Reviewer name: May L.
1 out of 5 stars
1 out of 5 stars review

Not for us

My husband and I looked into the ghost bed for a good night's sleep but the mattress made us extremely hot. We've had to turn on the a.c serveral times and sleep with the fan on...mind you it's 60 degrees outside. We are going to return the bed and pillows

Review from GhostBed
Helpful?394D02S07CGI13895970801
Apr 30, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Amazing

This bed is so much more than we imagined it could be. My husband and I work long hours and we are on our feet most of the day. We needed a bed that was firm enough to support our backs but soft enough to cozy up in. This bed is perfect for that. I haven't slept this good in so long. I truly wish we would have purchased this bed sooner.

Review from GhostBed
Helpful?394D02S07CGI13895970801
Jun 9, 2020
Reviewer name: Ezra E.
5 out of 5 stars
5 out of 5 stars review

I love ghost bed

I really like how it supports your back. Its on the medium firm side but its just right for me. When i wake up in the morning i feel more refreshed and able to do all my daily activities of life. Specially that i am a nurse that works long hours i just feel very refreshed when i wake up and when i hit the hay after my 12 hour shift!

Review from GhostBed
Helpful?394D02S07CGI13895970801
Feb 21, 2018
Reviewer name: Chuks
2 out of 5 stars
2 out of 5 stars review

It's firm, like really firm, like Chuck Norris!

I was so excited to get this mattress that I went home on my lunch break, 30 minutes each way, just to make sure that my bed was unpacked and ready for me that night. When I initially laid down I noticed it was firm, but thought "hey...its supportive ". By the morning my back was a knot and I had spent the entire night tossing and turning. Not to be deterred I sent my children in, clad in clean socks to; jump, roll, bounce, and belly flop on the bed . Which unfortunately did little to soften the memory foam. Lets fast forward to the end of week one. Me not having had a good nights sleep in nearly 8 days, I had become unrecognizable to friends and family. I was up to intravenous intake of coffee and those around me begged me to do something about this. Which leads me to the biggest issue that I had with this whole thing, the return policy. 30 days... 30 days is the minimum before you can return this bed. Thats absurd. This is, with no hyperbole, one of the most uncomfortable mattresses that I have ever slept on. And the thought of not having a good nights sleep for 22 more days made cringe. After several calls and chats I had still had nothing positive to report...No exchange, no return, no solution other than "people who report the mattress as being too firm love it by day 90" ; maybe.... So I decided, "Im stuck" Ill keep this thing for 30 days, I can manage that. I couldn't. I travel a lot for work, 2 to 3 days a week, and coming home to that mattress made me anxious. As any road worrier knows there is a certain longing for ones own bed. A feeling of being home and comfortable, like a big hug. For me it was the opposite . I dreaded that mattress. Knowing that I would be tossing and turning and would wake up with my back and neck crumpled like every receipt I have ever gotten. It was finally time that I put up a stand. I call again, and still nothing, but worse it appears that no one has been tracking my calls and complaints. I hung up the phone and opened my computer. I order a different mattress and leaned the ghost bed up against the wall. Where it will remain, watching me sleep, until I can return it.

Review from GhostBed
Helpful?394D02S07CGI13895970801
Jun 12, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Perfect first bed for our toddler

Comes in the mail, free trial, and all that but the it's really a lot more comfortable than I expected having had a foam bed before. It's our todder's first bed and while she can't tell us if it's comfortable I have slept next to her putting her to sleep and it's great. Still evaluating but so far so good!

Review from GhostBed
Helpful?394D02S07CGI13895970801
May 21, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Ghost Bed

Very afforadable, comfortable mattress, amazing replacement to my 15 year old spring mattress. Ghost bed helps tremendously with my sciatic nerve and hamstring issue. Keeps you very cool at night and you wake up to a great sleep. Very easy to purchase and install. Very highly recommended. Thanks Ghost Bed!!!

Review from GhostBed
Helpful?394D02S07CGI13895970801
Mar 27, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Perfect in every way!

My husband and I are completely in love with our GhostBed. My husband's back problems are gone after only two weeks of use and I fall asleep within minutes of laying down every night. It was a great value and was simple to set up. We can't say a bad thing about it!

Review from GhostBed
Helpful?394D02S07CGI13895970801
May 3, 2018
Reviewer name: Carlos E.
5 out of 5 stars
5 out of 5 stars review

Best Investment Ever!

The process to purchasing, shipping and unboxing was very simple and straight forward no complaints. Unboxing the bed may be difficult for some people. As for the bed it's very soft and the slightest bit firm. I am waking up with zero back and neck pain!

Review from GhostBed
Helpful?394D02S07CGI13895970801