Good customer service. I've only had one issue with them. As for the mattress, Its comfortable. It conforms well to the body and the arch of the back to make you feel supported, and relieves me of any type of back pain. The only down side is that it is a little too firm for side sleeping in my opinion. Hopefully a little more time and some warmer weather will fix that problem.

I got my California King Ghost Bed about 3 weeks ago and so far, I Love it. The ordering was super easy, we had a few hiccups with the shipping but, Ghost Bed customer support handled it and made it right. No more getting up with stiffness and soreness for myself or my husband. Hoping it will last as long as they claim. If so, it will by far be the best bed purchase I have ever made!!!

I love this bed. I am disabled with lots of aches and pains. With this bed...its like sleeping ion a cloud!. It supports my body wonderfully and no more aches. The mattress and box spring supports my weight beautifully with no motion transfer. Will recommend to everyone I know.

Like many others, I found the mattress firmer than expected. It seems kind of pointless to buy a memory foam mattress if its going to feel like a basic Sealy or Serta. As a side sleeper, I don’t feel any less relief of pressure on hips or shoulders, compared to a foam topper.

We had to replace our kids' mattress after a move back from overseas and after doing some research we realized that the ghost bed was the same price, or lower than other 'regular' mattresses. After falling in love with ours we decided to get one for them. They sleep great and now when we have company we can sleep on their bed and let our company have ours.

I'm 3 weeks into using the GhostBed Mattress. I'm amazed. The shipping/delivery process was seamless. Set up was a breeze. I'm impressed with how you don't feel any pressure points when lying on this mattress. You don't have that 'sinking' feeling like you do with other foam mattresses, and as soon as you stand up, it bounces right back. It was definitely firmer than I had expected, which is great, because I prefer a firmer mattress. I would definitely recommend a GhostBed mattress!

This is the best mattress we have ever invested in and it has proven to be a great, relaxing, sleeping sensation since we received it. I recommend it to anyone who had trouble sleeping. It molds and cuddles you that you forget your pains your body has during the day.

I have moved over from traditional to memory foam mattresses. I have one in another house and so this time I decided to try ghost bed. It was and still is extremely comfortable. Every morning you wake up and when you first get up you can see where it molded to your body but shortly after it has rebounded.

Edges don't hold up which eventually let's sheet come off mattress and keeps me from sleeping at edge where I sleep. Edges should have some type of device that can be inserted after mattress decompress. I can already feel parts getting softer. Don't think I'll be keeping the product. I will say if you sleep away from edge you might love this product. Just doesn't work for me and my back.

Threw out an old double sided pillow top for the ghost bed. Two weeks in, we don't get what all the rage is about. I know it takes some getting used to, but if the next two weeks are like the first two, we're going to try something else. We think it's incredibly firm and difficult to get comfortable in. I feel like I'm sleeping on the floor. No contour or comfort. I'm hoping these next two weeks are better, but I just don't think this bed is for us so far.