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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.2 out of 5 stars
stars258 ratings168 reviews
  1. 5 stars68% (176)
  2. 4 stars10% (27)
  3. 3 stars6% (16)
  4. 2 stars5% (12)
  5. 1 star10% (27)

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Showing 31-40 of 168 reviews
Apr 16, 2026
DWD
5 out of 5 stars review

Deep Sleep

I already love memory foam mattresses. This was a step above what I have used in the past. I love the washable cover. Simply unzip and wash. I have some back issues and the way this fits to my back provides for a great sleep. I wake up relieved. I am a hot sleeper and the cooling technology really helped.

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Apr 14, 2026
OCD help
5 out of 5 stars review

So comfortable!!

You guys this mattress is like sleeping on a cloud. It keeps me cool it's soft yet firm in someplace. It's just like what my back needs very easy to get out of the box. The box was a little crushed when it came to my house, but other than that, everything was in tapped very easy set up and so very comfortable!!! I'll probably end up having to upgrade my children children's beds to this brand

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Apr 15, 2026
Meredith
5 out of 5 stars review

Excellent quality and SO comfortable!

I absolutely LOVE this mattress! It is so comfortable and is the perfect firmness. It comes with a removable, washable cover that simply zips off which is a wonderful feature. It's nice and deep while not so thick that sheets don't fit it. I highly recommend this for a fabulous night's sleep!

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Apr 15, 2026
Sam
4 out of 5 stars review

Like sleeping on a cloud!

This mattress was delivered in a beat up box but the product was still tightly rolled and unaffected by the box abuse. It was extremely heavy and definitely needed 2 people to pull it out of the box and unwrap it in place. Upon removing the 2 layers of wrap, the mattress instantly inflated. The instructions say it could take 72 hours. While i did sleep on it that first night, i think that it got a little more comfortable the 2nd and 3rd nights. The mattress itself is quite comfortable. Very soft, but still somewhat firm. My biggest complaint is that the mattress is soooo slippery the sheets won't stay on! I have deep pocket sheets and every time I move slightly, the sheet bunches up and pops off the corner of the mattress. I tried putting a mattress protector in between the mattress and sheet. That only resulted in the mattress and the protector bunching up and popping off the corner! I hype to find a solution but in the meantime, it's quite frustrating.

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Apr 16, 2026
KHall89
5 out of 5 stars review

Amazing Mattress

This mattress is AMAZING! It is medium firm and I was a little skeptical at first because I typically only buy firm. It was easy to unfold. I loved it came wrapped twice with plastic so it doesn't just fly open as soon as you start to unpack it. The mattress is plush and you would think you are going to sink in but when you lay on it, it hugs your body. It provides so much support and is extremely comfortable. This is an absolute must buy. It is definitely a 10/10

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Apr 18, 2026
KJ
5 out of 5 stars review

Hotel quality at home!

I've slept a few nights on this 5 star hotel quality mattress and to say I'm rested is an understatement! The top layer of the mattress is the perfect mix of firm yet plush. It's a solid choice for comfort!

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May 7, 2026
Mary E
4 out of 5 stars review

Soft and Comfy, bad if you have back issues

We were looking for a bed to help my husband's back. It ended up being medium firm and hurting his back more. For me, it was soft and I enjoy sleeping on it. If you have lower back spasms, you might need a topper.

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May 1, 2026
Kelley
5 out of 5 stars review

Great cool mattress

Great mattress, but definitely need to find a way to get items(sheets and mattress pad) stay in place. Even in 100 degree weather it stays cool even during the day. Definitely enjoying the mattress. 👍

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May 2, 2026
Ms
5 out of 5 stars review

Comfortable bed to sleep in all night.

This mattress was very large the last "14 inch" mattress I got ended up being thin and only about 10 inches max. This bed is super comfortable and has basically a built-in foam topper from the feels of it.

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Jan 26, 2026
Mecca Mike
5 out of 5 stars review

Verified Purchase

Pretty happy with it so far

Was starting to experience hip pain with my old mattress. As a side sleeper I was having to change positions every hour or so. This mattress had a decent rating from Consumer Reports so I decided to give it a try. So far I'm pretty happy with it. My hip pain, though not completely gone, has subsided. I thought about getting the Plush version but the Medium version (which the store had in stock) has been just fine. I hauled it upstairs by myself but be aware this thing is heavy (100+ lbs). And if you don't like it you can return it - but you have to get it back to the store on your own (no pickup). FYI - I'm 6 ft and 195 for reference.

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