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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
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4 out of 5 stars
stars
330 ratings223 reviews
  1. 5 stars63% (208)
  2. 4 stars10% (32)
  3. 3 stars8% (25)
  4. 2 stars5% (16)
  5. 1 star15% (49)
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Showing 191-200 of 223 reviews
Mar 11, 2025
Reviewer name: GSW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable

Surprisingly comfortable. Bought for a quest room

Helpful?30AH1NYCYB8Y13895356508
reply from Performance Sleep Products

Thank you for your review! We're so glad to hear that the mattress turned out to be surprisingly comfortable—especially for your guest room. We hope your guests enjoy a great night’s sleep whenever they visit! If you ever need help choosing another mattress or have any questions, we’re always here to help.

May 8, 2025
Reviewer name: Kathi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dream of a mattress

So glad I found this on the app! Super comfy and at a great price!

Helpful?30AH1NYCYB8Y13895356508
Jan 29, 2025
Reviewer name: WG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Boxed Mattress

feels like a regular mattress- will not dissappoint

Helpful?30AH1NYCYB8Y13895356508
May 12, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

amazing

I got the firm mattress and it's perfect: not insanely hard and certainly not squishy.

Helpful?30AH1NYCYB8Y13895356508
Jun 10, 2026
Reviewer name: Jessica
1 out of 5 stars
1 out of 5 stars review

Medium feels softer than soft.

Medium feels softer than soft - have to return in person to avoid shipping fees.

Helpful?30AH1NYCYB8Y13895356508
Nov 21, 2025
Reviewer name: Sonja
5 out of 5 stars
5 out of 5 stars review

Wonderful Mattress

This mattress is so soft yet firm! I get excited every time I go lay down! I just want to stay in bed all the time! It is a wonderful mattress.

Helpful?30AH1NYCYB8Y13895356508
Feb 2, 2026
Reviewer name: Webb
5 out of 5 stars
5 out of 5 stars review

Excellent

I purchased this bed with the adjustable base! Best money I've spent in a while. It's been about a month but I am getting very good rest!

Helpful?30AH1NYCYB8Y13895356508
Aug 26, 2026
Reviewer name: Ed
5 out of 5 stars
5 out of 5 stars review

Very good

Nice

Helpful?30AH1NYCYB8Y13895356508
Feb 19, 2025
Reviewer name: Amy
5 out of 5 stars
5 out of 5 stars review

Great Mattress

I was very skeptical buying a mattress in a box, but this did not disappoint. The mattresss is so comfortable and honestly better than any very expensive brand I have purchased in the past. Highly recommend!

Helpful?30AH1NYCYB8Y13895356508
reply from Performance Sleep Products

Thank you Amy for the feedback! Using premium materials and design is exactly what we are aiming for but without the premium price. This luxury mattress is truly and exceptional value using very high-quality components. So glad you love your mattress!

Sep 25, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never Received Orders — TWO OF THEM

I ordered this mattress TWICE and it was never delivered. Some of the excuses were that it was too hot to deliver, our address doesn't exist, shipment was damaged in transit, etc.

Helpful?30AH1NYCYB8Y13895356508