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Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars
1,205 ratings623 reviews
  1. 5 stars63% (764)
  2. 4 stars17% (202)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (122)
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Showing 401-410 of 623 reviews
Mar 10, 2017
Reviewer name: sleepy time
2 out of 5 stars
2 out of 5 stars review

good at first but then...

I've had this bed a little over a year now. The frame is great and the set up is nice. First couple months were nice on it. However a year later Im having to order a new bed again... this bed does end up sinking where you lay at night and creates those dips. I weight right around 103 so I'm not that heavy. My bf is a bit heavier weighing a little over 200 lbs. the bed is very firm so if you think it's going to be soft think again. It doesn't have much "give". I will be giving my 5 year old this mattress since she Doesn't seem to mind the dips.

Helpful?4CSDR587XSCF13895262847
reply from BetterZZZZ

We would like to look into the issue as this item is covered under a 10-year manufacturing warranty. It does cover indentations up to 1.5" and any sagging/waves/bumps related issues. Please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Feb 9, 2016
Reviewer name: jraccios
4 out of 5 stars
4 out of 5 stars review

Hard but great when adding a 2 inch memory foam.

We ordered this item from Sam's Club. We are located in Florida and the mattress was shipped FedX Ground from California. Therefore it took almost 2 weeks to receive it after the delivery date was changed 3 times. The mattress was delivered in a square box that was much smaller than the mattress. It is fairly heavy and will require a couple of people to carry it into the house. Once you open the box and remove the packing, the mattress springs to life (Watch out). It looks great and looks like a quality mattress. It has a pillow like top, but the first night sleeping on it was difficult, because it was so firm (Hard). WE ended up putting a 2 inch memory foam pad on top of it and now it is fantastic to sleep on. It ends up being about 15 inches high above the box spring, so you need to be fairly agile to climb aboard at night. Yes I would recomend it as long as you are award of my comments above.

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Sep 18, 2014
Reviewer name: Frances1
5 out of 5 stars
5 out of 5 stars review

Very Comfortable mattress - Great Value

I bought this mattress to go with the lightheaded bed that I also purchased from Sams for my 3 year old granddaughter. I took a nap with her a few times and the mattress is very comfortable. It was thick enough that i did not have to purchase a box spring.

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Dec 15, 2016
Reviewer name: UncleJessie66
3 out of 5 stars
3 out of 5 stars review

Not as good as we expected from the reviews

My wife and I both have pains and having a good mattress is a big deal for us. After Reading a lot of the reviews I noticed that many of them did not pertain to this particular mattress yet the ratings were very high. We decided to give it a try anyway since most of the relevant reviews were still good and we couldn't find anything at a brick and mortar store that looked or felt decent; plus, the price was attractive. This single queen mattress came in a large box coiled up under pressure. It has spring coils and foam. We let it sit out for a full day before putting it on the bed. Our first night we didn't really notice any help to our lower backs but we both had shoulder pains, probably from the stiffness of the new mattress and both of us sleeping on our sides. That pain went away after a couple of nights but it didn't do much for our other pains - definitely not worse than before when we were sleeping on a cheap Serta Perfect Sleeper that I would definitely NOT recommend. For the price it's fine if you don't need a really good mattress to address on-going pains. As far as longevity, we'll just have to wait and see.

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Nov 25, 2014
Reviewer name: BKGrammie
5 out of 5 stars
5 out of 5 stars review

Granddaughter Loves It!!!!

Bought this mattress for our teen age granddaughter and she absolutely loves it!!! The quality compares to any that we found at retail furniture stores. We checked a local furniture store for a mattress but they wanted $100 to deliver a twin mattress about 40 miles away, which was outrageous. Buying from Sams Club was so easy, search, click, buy and it shows up at your door. Very happy with this purchase.

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May 24, 2016
Reviewer name: Bellasmile
5 out of 5 stars
5 out of 5 stars review

Finally! A wonderful mattress for 1/2 the price.

Purchased this to replace a cabin mattress. Little did we know it's identical in comfort as our more expensive mattress we recently purchased for our home. My husband is a side sleeper and I'm a stomach sleeper. We both sleep well and wake refreshed. We find our grown teenagers napping in it all the time...lol. We put it atop of our existing queen bedspring but are taking the advice and having plywood cut to place between the spring & mattress. Great value, great price.

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Dec 11, 2014
Reviewer name: afxon81
5 out of 5 stars
5 out of 5 stars review

wowo awesome matterss

I read many reviews before purchasing. It arrived in a failry small box. I kinda laughed thinking what did I buy here. the mattress came tightly rolled and compressed, after opening the box, I recommend you cut the wrapping around the mattress I opens up guickly. We put it on our day bad and boy we were so pleaseantlty surprised. It is firm not mushy and way comfortable. The was a really great deal.

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May 27, 2025
Reviewer name: Pat
1 out of 5 stars
1 out of 5 stars review

Weak edges on bed

I cannot sit on the side of this mattress. it offers no support along the edge of the mattress and you slide off the mattress. The entire mattress has no edge support. If you roll to the edge of the bed while sleeping it does the same thing. I asked my daughter to sit on my bed and she said the same thing. Don't waste your money on this mattress

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reply from Zinus

We're really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us. It’s disappointing to hear that we didn’t meet your expectations with the ZINUS Night Therapy 12 Medium Firm Euro Top Hybrid Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Dec 4, 2019
Reviewer name: nancyu112
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

good nights sleep

Not to hard, not to soft, just right

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Mar 26, 2020
Reviewer name: LEE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

good good!

If you want to sleep on the pretty firm mattress I highly recommend this!

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