I would give the water 4-5 stars. My complaint is the jug. they are not returnable, seem to be made with a thinner less durable plastic. I have been using this product for 3-4 years. I purchased 4 of these bottles last Thursday 7/27/23 at my local (Easton PA) Sam's. I put one on my cooler and the side walls started to collapse. Four gallons all over the cooler and the floor. I cleaned up the mess and took the back off the cooler to look for anything obvious. Nothing. I purchased a brand new cooler, put another jug on, same results. Only difference was that I yanked the jug off cooler before 4 gallons went all over the floor. Called my local Sam's and they had no reports of anyone else having this issue. Returning them on Tuesday. I went to my local grocery store and purchased a 5 gallon jug (returnable with Deposit) came home put it on the cooler and it worked fine. The material the returnable jug is made of is much heavier. As I stated earlier I have used the MM 4 gallon jugs before as well as a brand distributed at Sam's made by Monadnock water and have had no issues. Did Sam's use a new supplier for this product?

These bottles used to be 5 gallons. Now they say 4 for the same price! For WATER?!

Please bring these back, we dont care how much they cost... ready refresh has been horrible

super delivery and very friendly and early delivery

I have been using this water for over four years and am very pleased with it My family really enjoy this water.

I love this water and I was driving an hour and a half when the 3 clubs in Jacksonville were out of stock. Now none of the clubs have it! Ugh!

For those of us who live in America, 15 litters this is a little over 3 gallons. Easier to carry then 5, but be aware

Water bottle used to be sturdy. The new bottles are flimsy and collapses in the middle. Sam’s Club should go back to the old 4 gallon bottles.

The first time.I am very pleased with this water. Had a hard time with figuring out the top but it got easy after first time.

I bought 3 bottles today, opened one and put in my dispenser. I let water run before drinking. Water taste horrible and has a funny smell. Will be returning the other 2. The price is good but the water taste isn't refreshing.