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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars
1,178 ratings1,031 reviews
  1. 5 stars63% (745)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)

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Showing 581-590 of 1,031 reviews
Jul 9, 2024
Reviewer name: Mommabear2751
5 out of 5 stars
5 out of 5 stars review

Great features and love the resolution

[This review was collected as part of a promotion.] Absolutely love it. Couldn't ask for a better tv!! Just what I needed.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 20, 2025
Reviewer name: Lane
4 out of 5 stars
4 out of 5 stars review

Good sounds and pictures

Works great but is missing one thing I need on it that is around jack for headphones to plug in to why's there on plug-in??

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
May 20, 2024
Reviewer name: Steveo
5 out of 5 stars
5 out of 5 stars review

Good picture, great quality

[This review was collected as part of a promotion.] Love quality of the TV, great sound, gaming is excellent on it

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 12, 2025
Reviewer name: By the lake
5 out of 5 stars
5 out of 5 stars review

Great for the money

Had it for a month now and I am impressed by the bright picture and great colors every time I turn it on and you can use your phone to control it.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Aug 5, 2024
Reviewer name: Vamp1976
5 out of 5 stars
5 out of 5 stars review

Clarity overall

[This review was collected as part of a promotion.] The picture is so clear. Its lime im with the people in person.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 20, 2025
Reviewer name: TOM A
5 out of 5 stars
5 out of 5 stars review

LIKE/UNLIKE RELATIONSHIP

WAS OVER THE MOON WITH THE TV UNTIL DISCOVERED THE DIGITAL AUDIO OPTICAL PORT WAS MISSING UNLIKE MY PREVIOUS 8-YEAR-OLD SAMSUNG TV.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 19, 2025
Reviewer name: Pollo
5 out of 5 stars
5 out of 5 stars review

Television

This was my first Samsung product for the home as I had moved into my apartment and I have loved the TV.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 6, 2024
Reviewer name: Romedizzle
5 out of 5 stars
5 out of 5 stars review

This product is amazing.

[This review was collected as part of a promotion.] I use my TV for gaming, movies, TV shows and much more.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 24, 2024
Reviewer name: LoveSamsung
5 out of 5 stars
5 out of 5 stars review

Great screen

[This review was collected as part of a promotion.] Great TV with great clarity easy hookups to my Xbox and connects properly

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
May 5, 2025
Reviewer name: Cjb74
3 out of 5 stars
3 out of 5 stars review

Just OK

Like my old Samsung much better. Speaker in this new one is really bad. Have to turn the volume up to 80-90 on some programs to even hear it.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Cjb74, Thank you for purchasing Samsung’s DU7200 TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update If volume levels still seem too low, you can improve sound performance by adjusting a few key settings: Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more. If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars (like the HW-xxx) feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience. For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website. ~ Samsung Advisor