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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,178 ratings1,031 reviews
  1. 5 stars63% (745)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)

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Showing 511-520 of 1,031 reviews
May 5, 2025
Reviewer name: Scooter
4 out of 5 stars
4 out of 5 stars review

Once I got it, thankful I got it!

Not tech savvy so still learning how much smarter tv is than me. The technology is so amazing compared with my family's first tv in 1956, a 13" blk& wht tv with no remote.

Review from Samsung US
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Jun 5, 2025
Reviewer name: Dodger Dave
4 out of 5 stars
4 out of 5 stars review

Nice Samsung TV

This TV is a good value for the price. Not high end, but a good 4K picture. Works very well with a Samsung sound bar. The only negative is that this smart TV does not have many apps, so I need to use a ROKU for some viewing.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Mar 5, 2025
Reviewer name: Gary
5 out of 5 stars
5 out of 5 stars review

Picture quality

I have 5 Samsung TVs ranging in size from 32 to 65. My only disappointment is the software difference in each unit. I also dislike the new remote. Otherwise the units are my favorite.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 19, 2025
Reviewer name: Sonup417
5 out of 5 stars
5 out of 5 stars review

Great quality with excellent picture.

Bought this one after the first one came in broken. This is the lower model, but the price was right and the picture quality is excellent. With the SmartThings app you can add streaming services plus you get Samsung TV with lots of free features.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 21, 2025
Reviewer name: Tv11
3 out of 5 stars
3 out of 5 stars review

Bad remote

TV is pretty good everything on it is really clear and it has a very good picture but the remote doesn't work very good at all you have to hold it at just the right spot so it will work

Review from Samsung US
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reply from Samsung Advisor

Hi Tv11, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

May 5, 2025
Reviewer name: 2old2care
5 out of 5 stars
5 out of 5 stars review

Picture perfect.

Great picture. Had many compliments about the picture being so clear. Only complaint is wish the sound could be louder. Hooked up a sound bar and that helps. Good deal for the money.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Jun 5, 2025
Reviewer name: ROBW
4 out of 5 stars
4 out of 5 stars review

Great channel lineup

We love our Samsung televisions. The exception is the commercials that come through in Spanish. We don't understand why when they air in Spanish when our language on our tv is set to English.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Jun 5, 2025
Reviewer name: Vivian
3 out of 5 stars
3 out of 5 stars review

Poor Volume

The picture is excellent but the volume is not. At 100 the volume is like when you have a regular TV at 30. That is the only fault I found on this TV.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Vivian, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

May 6, 2025
Reviewer name: Lori
5 out of 5 stars
5 out of 5 stars review

55” Samsung

This is the 3rd Samsung tv I’ve purchased, I stick with Samsung because the picture is amazing and they last. Love the smart tv and the channels that come with it.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 5, 2025
Reviewer name: Dmkk
4 out of 5 stars
4 out of 5 stars review

Great except for no optical audio output

Excellent picture and ease of install and setup. One star off for no optical audio output. Almost returned because of it. But found workaround thanks to the internet.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801