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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars
1,178 ratings1,031 reviews
  1. 5 stars63% (745)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)

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Showing 491-500 of 1,031 reviews
Jul 28, 2024
Reviewer name: MisterCaro
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] Great image. Light and extremely convenient. Vibrating colors. Samsung TV PLUS is the extra mile... I loved it.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 14, 2024
Reviewer name: MargHun
5 out of 5 stars
5 out of 5 stars review

This TV is a great value

[This review was collected as part of a promotion.] The TV is great and the pictures are awesome. Definitely not the same thing as a normal HD flat screen TV

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 20, 2025
Reviewer name: Billy P
3 out of 5 stars
3 out of 5 stars review

Will not play EWTN App content! Very Disappointe.

Bought TV about a month ago for my mother in law, and for some odd reason it will download but not play the content of the EWTN App. Very odd. But that’s one of the main reasons we bought it. She loves EWTN! Very disappointing!

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Billy P, If apps are not working correctly, we recommend first checking for firmware updates on your TV. Go to Home > Settings > Support > Software Update. If you do have the latest firmware, then you can next try a cold boot. There are two ways to cold boot your TV: 1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. 2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in. For more help, please contact Samsung TV Support at 1-800-SAMSUNG, available 8 AM – 12 AM EST, seven days a week. For more contact options, click here: https://www.samsung.com/us/support/contact/ We look forward to hearing from you. ~Samsung Advisor

Dec 28, 2024
Reviewer name: Richard7777
5 out of 5 stars
5 out of 5 stars review

Always a great product

[This review was collected as part of a promotion.] We have a number of Samsung TV’s in the house. My favorite is the 83 inch for watching movies and sports! Picture is always clear. Can’t wait until Samsung makes a 100 inch screen!

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
May 10, 2025
Reviewer name: Hummingbird
3 out of 5 stars
3 out of 5 stars review

Clear picture

The back of the television doesn’t have enough auxiliary ports to hook up additional devices; like, sound bars, headphones, info entertainment centers. The picture is great and clear

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Brand Ambassador

Hummingbird: Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Ambassador

Feb 5, 2025
Reviewer name: Beaver
3 out of 5 stars
3 out of 5 stars review

TV is good but remote is bad!

I am pretty satisfied with my tv. Picture quality seems very good. The remote leaves a lot to be desired. It is too small and very hard and confusing to use.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Beaver, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 20, 2025
Reviewer name: Ssmith
4 out of 5 stars
4 out of 5 stars review

Nice TV

I bought this about 3 weeks ago and am mostly happy with it. My only issue was hooking up a Samsung sound bar, the TV doesn’t have an outlet for optical wire that the sound bar came with. So BT was my only option.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Aug 12, 2024
Reviewer name: Justme
4 out of 5 stars
4 out of 5 stars review

Great overal

[This review was collected as part of a promotion.] Better than most for a relatively inexpensive tv. Strange remote. Not the easiest to use. Oddly missing apps

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 6, 2025
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Great Smart TV

My first Smart TV, to boot “Samsung”. I am a Samsung customer for many years. I am enjoying the TV, soooo much content to watch, thanks Samsung! Kathy

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 27, 2024
Reviewer name: Peanut
5 out of 5 stars
5 out of 5 stars review

Great TV we recommend

[This review was collected as part of a promotion.] The color and picture quality is relal good on this TV I got it for my birthday and will recommend it to friends.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801