Arrived with 2 panels cracked, Although Keter wants you to contact them before returning, they claim they have no replacement parts. so I have to return to Sams. That's why I wanted it to be shipped to me in the first place. So I wouldn't have to borrow a pickup and use a significant amount of gasoline to pick it up. Also, Keter is NOT easy to reach. The address they ask you to contact elicits "this mailbox is not monitored". The address they eventually give you is for a form that requires picture, order number, dates, copy of receipt and other information before you can even send them an email so they can tell you to return it anyway because they have NO PARTS, (Consider what will happen if you need a part in the future).

This storage box is so well engineered that i bought a second one! I am a 59-year-old gal and found it straightforward to assemble: mostly just snap and click, and then simple philips head screwdriver is all you need for the last couple of steps. Despite the simplicity, it's reinforced in all the right places; I am impressed by its durability. Recommend highly!!

Box looks good and will hold a lot of stuff. There was an assembly problem. The brace that is added to stiffen the lid, part MO, did not fit properly. It was 1/8” too long and three of the screw slots were not in the proper place. After cutting to the proper length and drilling the holes, it worked fine.

We purchased this deck box and it looks great and easy to put together. We put our cushions inside it for about a week and went to take them out and they were all torn into and a nest was started in the box. we are so upset because our cushions are ruined. This is not critter proof!!! we will be returning if we can without the box. we threw it out.

I have another Keter Deck Box that is smaller, and the lid closes tightly. This 230 XXL Deck Box has a gap on the front and back under the lid. I am trying to figure out how to close these gaps because the field mice will set up house in the box immediately. I will not be able to store any items that are made of fabric, as the mice will chew them for nesting materials. I don't understand why Keter would sell a deck box with gaps. If we had a very strong rain and wind storm, it might be possible that water would get into this 230 230-gallon deck Box. I did not expect to have to jump through hoops to fix this box so I can use it.

Sturdy, easy assembly.

The box was severly damaged and taped up. A cornor piece was added that was not of the original package. the corners of the lid are cracked. I purchased two of them and I'm affraid to open the other box because it arrived in the same poor condition and I can only image what damage there is. I tried to include pictures but not able to upload them

Received this today, and half the parts are missing. No sides and no bottom. No instructions. Whomever packed this order knew very well that it was incomplete too as it was obvious as soon as I picked up the WAY too light and clearly half full box. Pathetic. We have initiated a return, but now WE have to repack everything into this damaged box we received and haul it up to the Fedex place. Ridiculous.

I just received this deck box, after the first one was returned due to freight damage. This box arrived, and the cardboard box it was packaged in was completely smashed. The only reason we kept it, was because all the parts were there and they were undamaged. The freight companies that handle these deck boxes should be looked into, 2 out of 2 the boxes were beyond damaged.

Pros: product is huge, great value for the price! Not the sturdiest of materials, but not flimsy either, it will do for holding my cushions. Cons: missing pieces upon delivery. The only reason I didn’t give it a lower number of stars is that the missing piece was an end cap, I will use strong adhesive to try to close it up so that moisture doesn’t get inside.