After extensive research on deck boxes and reading over 100 reviews, we bought this on the Mother's Day Saturday promotion for $30 off. I tried to buy it online at midnight then again at 1 AM and the Sam's website still wasn't loading, so I went to bed. Got up early, bought it before 7 AM and the in-store stock at our local store was already snapped up. (They had several pallets of these when I was there 2 days prior.) So, took advantage of the free shipping. Package was delivered by FedEx the following Wed. There was no damage to the box, so I was optimistic we were good to go. We carefully opened the box on the porch and sure enough, the corner of the top cover was chipped off. The piece was not in the carton, so we assume it was shipped that way. I called Keter, per enclosed instructions. I was told to upload my receipt and photos of the damage. This was done last week. I still have not received any response. And, unfortunately, they still do not have any in stock at my local store. Being a seasonal item, they probably won't restock. At this point, we will likely return the package to Sam's and get a refund. There are quite a few horror stories posted online that it can take many months for replacement parts to arrive from Keter. We don't want to wait. Disappointed.

I purchased this item 3 weeks ago. It arrived missing the hardware. I called the Keter customer service number and was told that the missing parts would arrive in 10 business days. I called today to follow up, and they have no record of my call. I had to resubmit my information and have yet to receive a response. I'm very disappointed in the poor customer service that I have received, and the issue has still not been resolved.

Corner post at bottom interior had a small piece (about 1/2 inch) broken/cut off, and underside of lid had a small crack. The former merely enlarged the gap at the bottom corner of the box, while the latter seemed that it would have no affect on performance as it was the cover and would not be supporting the contents.

This is the perfect deck box. Very large! I bought in white and it looks so nice on my deck. Holds a ton. Very sturdy. Ended up buying another! One for my outdoor cushions and pillows and one for the pool toys and floating devices. Very easy to put together. Sam's price was by far better than anyone else for these exact deck boxes. Highly recommend

We currently have 2 of these amazing storage boxes and another is on the way. It holds the thickest patio furniture cushions with ease. Tried my favorite cushions in them all winter and in the spring they were perfect - through a Michigan winter. May even order a 4th.

Bought this to put my patio cushions in, very easy to put together. Looked great for one day. Put it on the deck 70 degree weather. Within hours the top started to warp from the sun! Oh my what a mess, both corners lifted up and warped. We actually put two huge cement blocks on either side to keep the sides down, that’s attractive! We live in central Pa, doesn’t get that hot here, would definitely not recommend this for warmer climates. So sad totally nit worth the price. Very disappointed

The product was sent out with missing parts. Instuctuons on the box say to not return to store and contacr company. Contacted company said they would send out part. 2 weeks later, the company sent an email saying no replacement was available in the foreseeable future. Outside the window to return to store. I would not purchase this item again.

We love this deck box. We'd been looking for one a long time but none were large enough to hold all our patio chair cushions. We have a squirrel problem so we don't keep the cushions out unless we are using them. The lid has a piston hinge that closes nicely. And it's tall enough to use as a serving table when needed.

We own 2 of the smaller Ketter boxes and they are great. This one was supposed to be bigger, but was dramatically smaller than the picture would lead you to believer. Additionally, it was much less sturdy like it was made by a different manufacturer. Avoid.

It's a BIG box, bigger than we expected but almost fits all of our cushions. I saw another person comment about adding weather stripping at the top near the lid. I did the same and even in windy rain, it stayed dry. I'm glad I added that stripping. Another review mentioned caulking the bottom. There wasn't much light coming thru the bottom but I still caulked it a little in each corner. Still trying to figure out the best place for it on our patio, buts so far working great after three weeks.