Package was delivered previously opened and damaged. Several parts were missing to include the manual. Do not buy online. Not the same model in the club. Had to pack in vehicle to return it to the store for and exchange. Waste of valuable time ordering on SamClub.com. No quality control of items selected for delivery. Don’t do it.

Took panels out of the box, one was slightly damaged, and one of the corner pieces was broke.But made it work , serves its purpose for holding my chair pillows. Read other reviews about corner pieces screws, strongly agree to use only hand screw driver and NOT drill driver.

I bought this item in white three times and every time I opened the box, the deck box was damaged. Sam’s replaced or refunded my money with zero issues so they did their job in an excellent fashion. Now there are no white deck boxes available across multiple stores or on-line. Frustrating…

LARGE deck box. Sturdy enough for storing cushions but you will break it if you put body weight on the lid or floor. Engineering and build quality are reasonably done. Instructions are almost complete. The basic box snaps together. The small parts attach using screws. Many extra screws provided. Phillips head screwdriver is the only tool required. I managed with one person but attaching the lid required some lucky balancing. Keep the kids off the lid and it should last years.

Good price, delivered promptly, however missing numerous parts upon opening, bottom panel for container bowed as poorly packed by the manufactuor. Also no printed instructions, had to go online to find them. Checked reviews online and found others have had same issues. Sam's Club VERY responsive however, new on on it's way and pick up of the defective item is being scheduled.

This item is one of those purchases that tells you not to reurn the item to the store if any part is broken or missing. They ask you to call the 800 number for Keter, and they will send a replacement piece. The box we ordered was missing all the hardware to include screws, nuts, and hinges. It has been over two months of numerous phone calls and emails and the missing items have not been replaced. Keter has stopped returning our calls and emails. We ARE returning the item to our local club and getting our money back. I strongly recommend that you not buy any item manufactured by Keter. I also question why Sam's Club cntinues to do business with a company that has such a poor record of customer service.

When the package arrived, it was missing two pieces. We called Sam's, and the girl said she would issue a refund. She also stated that someone would contact us about returning. This is not an easy product to take back to the store. This is why I had it delivered in the first place.

Great deck box. Largest capacity I’ve found. Store all my outdoor cushions in it when it rains. Box is sturdy, attractive and very well built. Assembly instructions were easy to follow. Sam’s club Price was lowest found on the internet. Actually bought another one. Very satisfied

I've had storage boxes before but they were not quite as large and the resin got discolored and started to disintegrate. It's well made, the material is very sturdy, with easy instructions, and I love that the handles are enclosed so no rain or bugs can get into the storage box. Another great feature that is the hydraulic hinges so the lid stays open and one can use both hands to get your items in and out without the lid hitting you! There is sooo much space in this storage box and the I like the it is higher than my other storage box, it makes it helpful to fit many different items. It's a fantastic product and I would highly recommend it!

Terrible. All assembly materials were missing, have contact support from Sam’s club and I was supposed to be called back in couple of days. It’s been 2 weeks now... I also contact Keter directly and same thing, have send them all details including receipt and nothing happened. Now I got this box I can’t assemble sitting in my garage. Thanks Sam’s club and Keter