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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars4,537 ratings2,242 reviews
  1. 5 stars80% (3,629)
  2. 4 stars9% (410)
  3. 3 stars3% (148)
  4. 2 stars2% (87)
  5. 1 star6% (263)

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Showing 31-40 of 2,242 reviews
Jul 12, 2018
Sam
3 out of 5 stars review

Verified Purchase

thought it would be a little more heavy duty

Took panels out of the box, one was slightly damaged, and one of the corner pieces was broke.But made it work , serves its purpose for holding my chair pillows. Read other reviews about corner pieces screws, strongly agree to use only hand screw driver and NOT drill driver.

Helpful?2CG02TBC3PNO13893753560
reply from Supplier Response

Hello Sam, We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Aug 7, 2024
KelKen
1 out of 5 stars review

Verified Purchase

Poor quality

We currently own 2 Keter deck boxes so trusted that another Keter product would live up our standards. . We were very disappointed in the quality of this product. The unassembled pieces were flimsy and 2 panels were anlready cracked upon delivery. We knew this would not be able to meet our needs or expectations so returned it for a refund.

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Jun 11, 2018
RippedOffBySamsClub
1 out of 5 stars review

Verified Purchase

Damaged parts, no Customer Service

Four corner support parts were in a bag that had been previously opened. The parts were melted and warped and would not lock into the top. I've spent t two days emailing and 1-hour waiting on telephone hold with NO response from Customer Service. I'll try to contact them one more day or this reject will end up back at Sam's for refund.

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reply from Keter-NA

Hello RippedoffBySamsClub, Thank you for taking the time to tell us why our product and customer service failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jul 24, 2020
Flans
1 out of 5 stars review

Verified Purchase

Missing parts and no help

Terrible. All assembly materials were missing, have contact support from Sam’s club and I was supposed to be called back in couple of days. It’s been 2 weeks now... I also contact Keter directly and same thing, have send them all details including receipt and nothing happened. Now I got this box I can’t assemble sitting in my garage. Thanks Sam’s club and Keter

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Mar 14, 2025
Jason E
5 out of 5 stars review

Verified Purchase

Great large outdoor light and/or heavy storage

Perfect - exactly as described in capacity and was replacing a 20 year old outdoor box that we were using for firewood (also Sam purchase). Seems to be holding up well to heavy wood being tossed in and not bowing under the weight so far. Has been waterproof for our firewood after a couple storms.

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Jan 2, 2024
Magster108
5 out of 5 stars review

Verified Purchase

Love these Deck Boxes

Love these Deck Boxes, they are like my mini garages, I have 6 of them… They store my pressure washer, my yard sprayer, my gardening supplies, my kids toys, my extra outdoor cushions…. and they have never got rain water in them (I do get a few🦎 lizards but I’m in Florida and that’s normal they eat the spiders and bugs). I’ve had the large deck boxes for the last 5 years and the smaller size for around 12 years, they have been great deck boxes.

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Mar 24, 2021
Craftyk
5 out of 5 stars review

Verified Purchase

Chicken farm dream

This deck box is great for my chicken feed and supplies! It is the perfect size and keeps everything dry and in close proximity to the coop. My husband and I put it together very quickly as everything was packaged nicely and labeled. We may order another for pool supplies.

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Jun 18, 2019
Shoe
1 out of 5 stars review

Verified Purchase

Non-existant Customer Service from Keter

This item is one of those purchases that tells you not to reurn the item to the store if any part is broken or missing. They ask you to call the 800 number for Keter, and they will send a replacement piece. The box we ordered was missing all the hardware to include screws, nuts, and hinges. It has been over two months of numerous phone calls and emails and the missing items have not been replaced. Keter has stopped returning our calls and emails. We ARE returning the item to our local club and getting our money back. I strongly recommend that you not buy any item manufactured by Keter. I also question why Sam's Club cntinues to do business with a company that has such a poor record of customer service.

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reply from Supplier Response

Hello Shoe, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

Aug 3, 2025
JayDubb
4 out of 5 stars review

Verified Purchase

Keter 230

Takes about an hour to assemble. Nice size and fairly sturdy construction. Mine is outside and exposed in backyard and it rained for two days after I installed. No water was inside the box! I gave four ⭐️ as the lock hasp is not very sturdy when using a padlock, it opens about 2” when locked!

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Mar 26, 2021
Yolanda
5 out of 5 stars review

Verified Purchase

Great Storage

Very HUGE but nice. It took two people to put together me saying look at the youtube video and holding the top and my son’s father looking at me crazy. Other than that he did a wonderful job putting the box together. The box is very sturdy and all this rain from last week and this week the inside is bone dry.

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