My experience has been bad. I bought the mattress from a local mattress company. When I started to have back problems I called the number for Tempurpedic that said "Need Help? Talk to a sleep Expert." They refused to help me other than to tell me to call the mattress store since i did not buy the mattress direct from Tempurpedic. When one spends a lot of money to buy an expensive mattress, one would want to try it out first and you can't do that by ordering it directly from the manufcturer, I would think. I think I got the run around from Tempurpedic. I spent a lot of money for an expensive mattress and they only were willing to talk about if there was a factory defect. A back problem was a "comfort" issue and I was told to call the mattress store. The most useful comments suggested below says to contain specific information: How this product has changed my life: I have a back problem now. I don't know if it was coincidental with the purchase of the Tempurpedic mattress. But despite giving a phone number to call for help, I felt that they blew me off. Things you love about it: Nothing Things you don't love about it: I spent a lot of money to get a superior mattress, and I don't know if it is contributing to my back problem or not, but Tempurpedic in my opinion is giving me no useful help.

Didn't know how much we needed a new mattress until we bought this. We both are very old and have lots of aches and pains. This mattress did not disappoint. Sleep much better now. Wish we had bought it years ago. Also bought the adjustable frame and like this also.

We knew it was time to buy a new mattress when you wake up hurting, feel all the bumps and fall into the hole and cant get out from your old old mattress. We began by researching the difference between box springs and foam and hybrid. Then we tested out about a dozen mattresses by laying on them. Tempurpedic was not rated the highest in consumer reports but just like a movie critic you cant believe everything you read or hear until you experience it yourself. Our new mattress was very firm the first month and took some getting used to as it began to soften up and form to our bodies. But while this was all happening and normal we did not experience the pain of waking up anymore nor getting caught in the mattress. We purchased the adjustable bed also. Though we were not looking for adjustable we thought down the road that it would be a good investment and since we may never need another mattress again it is an investment for sure as the price was steep but you get what you pay for. We love the new mattress and sales person was very knowledgeable with all products that he sold.

[This review was collected as part of a promotion.] Seriously the best nights sleep I've ever had! So soft and comfortable! Like sleeping on a cloud My husband sweats at night a lot and this kept him nice and cool. I have already recommended it to multiple friends and family.

[This review was collected as part of a promotion.] Getting out of bed is often the hard, not because I'm in pain, but because I'm so comfortable that I don't won't to move. Purchased the Tempur-Adapt 10 months ago and can say that my quality of sleep has drastically improved. I previously had frequent back and neck pains, this is no longer an issue. The material is cool and I don't wake in a pool of sweat. The investment is worth the price tag. I'm a fully satisfied customer!

I replaced a traditional spring that was easily 16 years old. I was overwhelmed with the mattress options out there. I settled on this one. I have never in my life slept so good and had quality rem sleep. I can't believe I waited so long to buy a new mattress! I absolutely love it!!!

Unfortunately we have not had a good experience with this mattress . Basically seemed comfortable but both my wife and myself are waking up with Back Pain. We had very High hopes but very disappointed. In the process of exchanging the Mattress our customer rep wanted to boost the cost up $ 1200 more for your firm Mattress. Wow this seems like we made a poor choice They are making a effort with another Mattress and seems things are jumping around to other products in there stock . My wife will need to revisit the store before they make the exchange to discover if this was the one we actually tested . So we do appreciate your concerns but we are unable to give you a satisfactory rating and seems it will be another brand You can keep in touch if you want to find out how this turns out

I've been sleeping on this mattress for 2.5 months. It's still firmer than I thought it would be. The pressure point problem I had on my old mattress with my shoulder is definitely better, but the same problem with my hip is worse. Given the price of the mattress, it's rather disappointing. I'll likely have to return it soon and replace it with something softer.

This is our second Tempur Pedic mattress. The first one lasted 15 years.....it was still comfortable but it was just time to replace it. It took NO time at all for my husband and I to get used to it. We slept like babies from the first night on....(no...we didn't wake up crying for a bottle every two hours ! LOL!!! ) If it's time for you to replace your mattress, we HIGHLY recommend a TempurPedic. Take your time and try out all your options. You won't be sorry!

Its still early to give a proper review, but so far I love it. I have severe back problems and my hips, ribs, and vertebrae constantly go out of place. It helps support everything and I sleep really good. The part where they say you won't feel your partner move isn't as true as I hoped, however, he doesn't move as much now in his sleep either. So it's a win here!