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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,571 ratings1,110 reviews
  1. 5 stars82% (2,105)
  2. 4 stars6% (158)
  3. 3 stars3% (88)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 71-80 of 1,110 reviews
May 15, 2022
Reviewer name: Abbey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product for lower cost!

Great product and less expensive than the brant name Nugget! I have a brand name and wanted a second one and was thrilled when I saw this Member’s Mark one. Don’t notice much difference at all! Expanded overnight well after opening. Great color. Definitely recommend!

Helpful?7EBJOBR5MA4L13892418596
Dec 16, 2022
Reviewer name: Faulty zippers
3 out of 5 stars
3 out of 5 stars review

Anyone tried buying just a nugget cover set?

Just came to see if everyone has the same zipper problem I have been having. My kids LOVE this dang thing but the zippers are a wreck. They will literally not stay zipped and bust open all of the time which makes it a pain to wash the covers and painful to watch the kids play on them because I know they will bust open. I just looked up the nugget to see how much those were and the overall dimensions match the sams club measurements and you can buy a new cover set for $109.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

Our apologies that you are experiencing issues with the zipper. We would be happy to assist with this. Please reach out to Member Support at (888) 301-0332 for assistance.

Aug 12, 2023
Reviewer name: Jenn
4 out of 5 stars
4 out of 5 stars review

Great play sofa for except for the zipper…

We bought this play sofa a few months ago. It’s definitely cheaper than the Nugget which we love! My sister-in-law has the Nugget and I don’t notice much of a difference. The Nugget’s foam might be a little bit thicker but that’s all that I’ve noticed. We’ve had lots of fun playing with this and building forts! However, I’ve washed the covers 2 maybe 3 times and the zipper on the bigger foam pieces is already shot. We have to buy new covers not even a couple months after purchasing the sofa. I’ve seen other reviews that mention the zipper falls apart easily. If Sam’s Club fixes the zipper, this would be 5 stars!

Helpful?7EBJOBR5MA4L13892418596
Feb 25, 2022
Reviewer name: Kris
4 out of 5 stars
4 out of 5 stars review

DIY Decompressed Cushions Problem Fix!

We bought 2 of these at different times…. One around Xmas time, decompressed in a matter of hours. 2nd one we bought second hand but still brand new in box. After 16 hours and it still hadn’t decompressed I decided to take my hair dryer to it. I removed the covers then went over every side and every corner with the hair dryer on all six cushions. The heat decompressed them beautifully. There were some creases that the heat couldn't get out but sprayed then with a little water, rubbed it in and let it set, it puffed right up after a while. Hope this helps anyone with decompressed cushions.

Helpful?7EBJOBR5MA4L13892418596
Jan 20, 2024
Reviewer name: Boo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super kids play couch

This couch is great. Kids can sit on it as a couch. It has two layers that can be laid out for two kids to watch tv on. They can stack them up and climb on them and jump off. They can make forts with them. Endless play options. Covers come off to wash.

Helpful?7EBJOBR5MA4L13892418596
Dec 4, 2021
Reviewer name: Hailey
1 out of 5 stars
1 out of 5 stars review

Comparable to Nugget but not great

We got this back in September for my babies first birthday and I was so happy and excited! We got a nugget at the same time, and they were definitely comparable and so fun. We just washed for the first time and when putting it back together the zipper on the big piece broke. I’m really really disappointed and would suggest just getting a name brand play couch.

Helpful?7EBJOBR5MA4L13892418596
May 6, 2022
Reviewer name: Chris
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Limp cushion, but great learning platform!

Had the couch for about 3 weeks and one of the triangular cushions did not take it’s correct form after taking it out of the vacuum sealed plastic. Not to worry my 8 month old still loves to play and climb all over it. Helped her build her confidence with standing on her own and climbing up on different levels. Can’t wait to see what else she gets herself into when she gets older.

Helpful?7EBJOBR5MA4L13892418596
Jan 7, 2022
Reviewer name: Crmkk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful item. Worth the money!

This was wonderful. Bought for our grandson, he is 2, to put under his climbing gym. I didn’t realize it was as big as it is. Our grandson LOVES it! My son said it came in a box, and when he opened it started swelling and got bigger and bigger. Beautiful colors and multiple pieces.

Helpful?7EBJOBR5MA4L13892418596
Jul 6, 2022
Reviewer name: Alicia
1 out of 5 stars
1 out of 5 stars review

do not buy. purchase a nugget instead.

I bought this October 2021.. it is July 2022 and it’s broken after one wash. My son spilled his smoothie on it so I gave it a wash and now the zipper is broken. I have a nugget as well and washed it way more since my son was younger and drooled a lot. Way more worth it to spend the extra money on the nugget. I’m angry about this purchase.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

We apologize for the issue with the zipper, Alicia. Please reach out to Member Support at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays and we'll do our best to make this right for you.

Apr 27, 2023
Reviewer name: L Bare
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor customer service!

I did not receive all the pieces to the Kids’ sofa which wasn’t a big deal because I called Sam’s club and was told I would receive the replacement part. That was 2 weeks ago and I still don’t have the missing part nor have I received a telephone call to explain why. I find this totally unacceptable. This was a birthday gift for my grandson. Definitely not a happy customer at this time.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

We are very sorry to hear that you have not received a response. Please allow us an opportunity to correct this, as we will be happy to provide you with a replacement. Please reach out to our Member Support team at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays for assistance.