Customer reviews for LG Top Control Dishwasher with Dynamic Heat Dry forGreat quiet unit that is a workhorse
[This review was collected as part of a promotion.] Great unit!! Got it to replace a unit that was failing and not working well. This beast is quiet, roomy, and will tackle all your dirtiest of dishes. Stuck on food, sitting for a day or two, this will take care of it. Even if nasty and dirty, they will come out spotless and squeaky clean. The timer on the front of the unit is nice so you know how long it has left. Another nice feature is a 'fan' that will keep air moving and keep things from getting moldy and nasty. Highly recommend this unit for anyone looking for a good, dependable dishwasher
Hey there! Wow, thank you for the glowing review! 🌟 We're thrilled to hear that your new LG dishwasher is easily tackling even the toughest, dirtiest dishes. It sounds like it’s living up to its promise of being quiet, roomy, and efficient – exactly what we love to hear! We’re also glad you enjoy the timer and that handy fan feature. It’s the little things, right? Your recommendation means a lot to us, and we’re so happy you chose LG for your kitchen. If you ever want to share more love or feedback, connect with us on social media @LGUSSupport. Cheers! ^Joslyn
Sleek, Functional and Quiet
[This review was collected as part of a promotion.] "The LGLDPH5554S dishwasher is a sleek and modern appliance that combines quiet operation with outstanding functionality. Its intuitive design and easy-to-use controls make it a pleasure for both new and experienced users. With its efficient performance and thoughtful features, this dishwasher makes cleaning dishes both effortless and enjoyable. The dishwasher is very quiet operating at just 46 dB, allowing you to hold conversations in the kitchen without being disturbed while the dishwasher is running. Its lit LED timer on the front panel is a standout feature, letting you easily see how much time is left in the cycle. The dishwasher offers Wi-Fi enabled LG ThinQ App smart features and washing cycle status and completion updates. The dishwasher is Energy Star certified, and efficient with just 2.9 gallons of water used per cycle and a low yearly energy use rating of 238 kWh/Year. While this is a very nice sleek functional dishwasher that is easy to use, some caution is needed to prevent discoloration or scratches on the Print Proof Stainless Steel Look material front panel which is a plastic ABS decal rather than real stainless steel. With it sleek design, ultra quite operation, well designed functionality and ease of use I would highly recommend this LG Dishwasher.”
Hey there! Wow, thank you for the amazing review! 🌟 We're thrilled to hear that you're loving your LG dishwasher! It sounds like it's been a perfect fit for your kitchen—quiet, efficient, and stylish. We're all about making life easier (and quieter!) with our appliances, so it’s great to hear you’re enjoying all the features like the LED timer and LG ThinQ App. We also appreciate your tip about the Print Proof Stainless Steel front panel. It’s always good to have a heads-up to keep everything looking sharp! If you ever want to share more love or connect with us, feel free to reach out on social media @LGUSSupport. Enjoy the quiet and spotless dishes! ^Joslyn
AE error code very frustrating.
AE error, water in tray. Unable to find the source of leak.
Hi. Thank you for sharing your experience with your LG Dishwasher. The AE error paired with water collecting in the tray is a clear indicator that the unit is detecting moisture, and your note about not being able to locate the source of the leak is helpful for understanding what’s happening on your end. We appreciate you taking the time to outline everything, especially since you’ve trusted LG for many of your home appliances. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this leak‑and‑error‑code service issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/ae-e1-error-code-dish-washer--20150140935066 ^James
Terrible Delivery Experience
This is a total failure! They kept delaying the delivery for weeks. Finally on the day of the delivery they could not give us a window of time for the delivery. Then, after waiting for them all day, they arrived but they could not install the dishwasher because they did not bring the right materials needed to connect it. Very rude delivery staff. Mario spit in the front of my door while I’m talking with him. Very disrespectful. They were supposed to close the gate behind them after they leave, but they left it wide open. How could Sam’s Club work with this type of dysfunctional contractor?
Hi, there. Thanks for sharing your feedback with us. We understand your concern about your delivery experience with the LG Dishwasher (LDTH5554S) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. While LG does not handle deliveries directly from Sam’s Club or other retailers, we absolutely care about the service you receive when purchasing our products.We strongly recommend reporting this to Sam’s Club customer service at 888-746-7726 so they can address this directly with the delivery contractor. In the meantime, if you need assistance setting up your LG dishwasher or have any issues after installation, our team at @LGUSSupport on social media is ready to help privately.Thank you for bringing this to light—we value your feedback and will forward this to the appropriate internal teams. ^Juvy
Great product!
[This review was collected as part of a promotion.] I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. It is a great product! It is very quiet, and does the job. Don’t forget the rinse aid which affects dry performance. You can use LG app to download cycle and remote start. Also, it looks cool.
Quiet, Modern Dishwasher
[This review was collected as part of a promotion.] I recently to replace our previous dishwasher, while functional, which was over 20 years old and ready for an upgrade. With a family of four (two adults, a toddler, and a newborn), we run the dishwasher frequently. The interior design is a significant improvement. I particularly appreciate the top rack, which is perfect for smaller items that often get lost or damaged in the bottom rack. It's low-profile, so it's easy to overlook, but very useful. I was also thrilled to discover that the dishwasher runs hot enough to sterilize baby items like pacifiers and pump parts. The adjustable middle rack is another valuable feature, allowing for better cleaning of taller dishes. One of the biggest drawbacks of our old dishwasher was its noise level. This new model is remarkably quiet, allowing for normal conversation nearby. I no longer dread running the dishwasher during the day. So far, the dishes have come out consistently clean and dry when the cycle is complete. I use the recommended Cascade tabs and Jet Dry for optimal results. The accompanying app was easy to install and connected to the dishwasher quickly via Wi-Fi. It offers features like adjusting the end tone and creating custom wash cycles. I also appreciate the reminders for maintenance, helping to ensure the dishwasher operates smoothly. Overall, I am very satisfied with this dishwasher upgrade and highly recommend it to anyone in the market for a new appliance.
Thank you for sharing your experience jferryall19! We’re so happy to hear that your new dishwasher is making life easier for your family. From the top rack for smaller items to the sterilization feature for baby essentials, it’s great to know it’s helping in so many ways! The quiet operation and custom app features are a bonus, too! Thanks for recommending us, and we’re always here if you need anything, just a DM away throughout our social media platforms @LGUSSupport or @LGUSA on Instagram! 😊✨ ^Anthony
Wonderful Dishwasher!
[This review was collected as part of a promotion.] The LG Dishwasher has been a fantastic addition to my kitchen! I love all of the modes that it has, and the look of it in my space. Here are some of the thoughts on features that I've used! 1-Hour Wash & Dry Cycle: This cycle is a huge time-saver for busy days. It handles lightly soiled dishes well, leaving them clean and dry, though heavily soiled items fare better with standard cycles. QuadWash® Pro Effectiveness: The QuadWash® Pro is exceptional. The multi-directional spray arms and powerful jets clean dishes thoroughly, even stubborn grime like baked-on food. Every dish, no matter where it’s placed, comes out spotless. Dynamic Heat Dry™ Feature: Dishes, including plastics, come out completely dry every time. This feature eliminates the need for hand-drying, which is a big plus for me. Built-In Leak Protection: While I haven’t experienced leaks, it’s reassuring to know the protection is there. It adds a layer of confidence when running the machine. Ease of Top Controls: The top controls are intuitive and easy to use. They blend seamlessly into the design, keeping the dishwasher sleek without compromising functionality. EasyRack® Plus System: The adjustable racks are versatile and make loading a breeze. Whether it’s oversized pots or delicate glasses, the system accommodates it all, making it easier to maximize space. Plus, changing the height of the rack is a simple process that doesnt take a lot of time or energy. LoDecibel™ Operation: This dishwasher is VERY quiet. I definitely don't notice it when it is running in the background, and the chime to indicate that it is done is pleasant. LG ThinQ® Smart Technology: The smart features add a new level of convenience. I can start, monitor, and get alerts directly on my phone, which is perfect for multitasking or managing chores remotely. Plus, there are some really cool features like changing the tones of the chimes to fit the seasons. It's a nifty resource to have on hand! PrintProof Stainless Steel Finish: The finish is excellent at resisting fingerprints and smudges. I don't have any young kids around right now, so the fingerprints aren't a huge issue, but it's nice to know that it's easy to keep clean! Final Thoughts: This dishwasher is a perfect addition to my kitchen. I liked my old dishwasher for what it was, but this dishwasher takes it to a whole new level!
Hey there. That’s the kind of kitchen upgrade we love to hear about! It’s great to know the QuadWash® Pro, Dynamic Heat Dry™, and EasyRack® Plus are making such a difference in your daily routine. And those smart features—being able to monitor everything from your phone and even customize the chime tones—definitely add a fun and convenient touch. Sounds like this dishwasher has earned its spot in your kitchen! Enjoy the effortless clean-ups! ^ Diego
Great dishwasher
[This review was collected as part of a promotion.] We started to wash our dishes before loading them into our dishwasher and the outcome was still very poor. It was time to replace it with a better dishwasher and we LDPH5554S Smart Top Control Dishwasher with QuadWash Pro caught our eye. Professional installation was the best way to go for us, to ensure the connection was done correctly. The dishwasher itself is very sleek design with pocket doors, stainless steel tub, stainless steel design that is fingerprint resistant. It also connects to WiFi. The pocket door hide all controls but displays time remaining in the cycle. The new dishwasher is very quiet compared to our old one, middle rack can be adjusted for taller items being placed on the upper shelf. The little top rack we use for serve-ware and did a great job washing them. The tub is stainless, it does require regular maintenance and cleaning. Filter will also need regular cleaning but is easily accessible. The dishwasher is spacious and we can load more dishes into it, when compared to our old machine, and we can do so and not compromise on cleaning. The one hour wash and dry is a perfect option for a quick cleaning, the dishwasher also has a flex zone option for cleaning, multiple other programs are available to make life easy – for washing as well as drying. The racks are robust but light and easily pulled in and out. Silverware holder has small holes preventing smaller items to interfere with rinse arms. As far as any cons: depends on humidity but I do have to leave dishes in after the drying cycle little longer for them to dry out. Another minor issue that came up during installation was that the rack to screw it into the countertop had different holes and as such the installers had to make it a tight fit as they were not able to drill holes into it. And we may need to be adjusting the dishwasher if and when it will move.
Hey there! Thank you for the detailed review! We're so glad you decided to make the switch to the LG dishwasher—it sounds like it’s been a game changer for your dishwashing routine! 🙌 From its sleek design to its fingerprint resistance, we’re happy to hear it’s made life easier and your dishes cleaner. If you ever need us, connect with us on social media @LGUSSupport. Cheers to cleaner, quieter, and more efficient dishwashing! ^Joslyn
Just what we needed! Modern and sleek
[This review was collected as part of a promotion.] Amazing dishwasher. We've been in the market for a new one, as our old dishwasher was original to the home. So we were ready for a more modern look and function. This lg dishwasher checked all the boxes. Love the silverware rack at the top which is so functional. Also the middle rack which is adjustable and comes in handy when I need to add bigger pots on the bottom rack. It fits so much more than the older one we had. Love that the racks slide out so smoothly. The top controls are great and sleek to complete the more modern look and I love that I can see how much longer the cycle has on the digital clock. Overall, we're so pleased and happy we went with this model
Good Dishwasher Except Missing Tub Light
We got this one to replace an older, nearly identical LG dishwasher that had lost the long battle with my ankles, running into it when the door was down (ouch!).This one has one or two new features, except it does not seem to have an interior tub light. I probably assumed they all did. Bought it online from an orange big box store. The product description on their web site says it has an interior light. I didn't notice it until after 48 hours so could no longer return it. I also has a strange click in the door hinge when you raise the door up to close it. Otherwise, don't get me wrong, this is a nice energy efficient unit and I have always like the ThinkQ app. Just not sure what to do about the missing interior light.