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Customer reviews for LG Top Control Dishwasher with Dynamic Heat Dry for
LG Top Control Dishwasher with Dynamic Heat Dry
4.3 out of 5 stars
stars94 ratings94 reviews
  1. 5 stars71% (67)
  2. 4 stars10% (9)
  3. 3 stars3% (3)
  4. 2 stars5% (5)
  5. 1 star11% (10)
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Showing 1-10 of 94 reviews
Apr 30, 2026
dom2570
5 out of 5 stars review

Great Features

The dishwasher worked great and is very quiet. I an very pleased with the installation and the setup of the product

Review from lg.com
Helpful?1C77K9LK9TVA13892153035
May 5, 2026
Davidkkb
1 out of 5 stars review

Noisy, it's not 46 decibels as advertised

Cleans just fine, wifi works no problem. The MAIN problem is it noisy! It's advertised as 46 decibles and it definitely is not, it's much louder, around 58 to 60 decibels. I bought this one because of the alleged quietness, again it's not quiet unfortunately.

Review from lg.com
Helpful?1C77K9LK9TVA13892153035
Jan 8, 2026
Tennessee Engineer
2 out of 5 stars review

Oh, I wish it was not so LOUD!!

I really wanted to like my new LG LDPH5554S dishwasher, it is supposed to be 46db. So far in my testing from 1 meter (std sound testing distance) I am getting noise levels in the 60-64db range. Other than that, it is a great dishwasher, cleans and dry's great just MUCH LOUDER than advertised. I hope LG will find a way to get it not to be so loud.

Review from lg.com
Helpful?1C77K9LK9TVA13892153035
reply from LG

Hi. Thank you for sharing your experience with your LG Dishwasher. We appreciate you taking the time to describe how well the dishwasher performs in cleaning and drying while also pointing out the sound levels you measured compared to the expected 46 dB rating. Your detailed observation about the noise level from a standard testing distance gives us helpful insight so we can look more closely into the specifics of your model. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this operational‑noise issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351 ^James

Mar 6, 2025
Stephen
2 out of 5 stars review

Read before delivery

Delivery crew only had a 3/8 inch installation kit and not a universal kit. If you do not have a 3/8 inch water pipe, find an adapter before delivery or you will be installing your washer by yourself like I did. I wish this was communicated ahead of time. Washer works great and I like how much room there is and the third tray at the top for misc items comes in handy. Installation went well, but the washer was a tad shorter than my old one and the top brackets could not be connected to my counter. I ended up attaching to my cabinets using wood screws, not provided.

Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Customer Care

Hi, Stephen. Thank you for sharing your experience with us. We’re glad to hear that the LG Dishwasher (LDTH5554S) model is working great and that you’re enjoying the extra space and the top tray! However, we understand the installation challenges you faced and appreciate you bringing them to our attention. We strive to provide exceptional services and ensure a smooth experience.For future reference, we recommend contacting the delivery service ahead of time to confirm the installation kit and ensure compatibility with your plumbing. If there is any uncertainty about the installation process, it can be helpful to have an adapter ready in advance to avoid any inconvenience.To ensure everything is securely installed, we always recommend following the manufacturer's installation instructions. Since the washer was shorter than your previous one and the brackets couldn’t connect to your counter, it’s great that you found an alternative solution using the cabinets.If you need assistance or have further questions about installation or setup, please send us a private message on social media @LGUSSupport. Our team will be happy to assist you with any additional concerns.We appreciate your feedback and are here to help whenever you need it. ^Juvy

Aug 9, 2025
knvarrotx
5 out of 5 stars review

Great dishwasher, quiet and effective

I've had this dishwasher for about 3 months. I love my new dishwasher. Even on the shortest cycle it gets my dishes sparkling clean. The color is perfect, I bought the black stainless steel. The 3 racks are wonderful and fit everything, really tall items may not fit as well on the second rack due to the 3rd rack, but it is a trade off for having the extra top rack. It is quiet and runs smoothly. I'm very happy with the choice I made.

Review from lg.com
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team

Thanks for your review! It's great to see that your dishes always come out so clean whenever you use your LG dishwasher. So you can wash all the dishes you want, we'd be happy to offer you this YouTube video (https://www.youtube.com/watch?v=VGwf9z7AGfo&t=1s), which may have some tips on how to organize your dishwasher racks. Feel free to reach out to us on social media at @LGUSSupport if you ever need anything, and we'll be here for you! *Josh

Jun 16, 2025
MattP
1 out of 5 stars review

Great dishwasher, Horrible delivery

This was the worst delivery experience I have ever had. Sam's decided to use a delivery company called RXO to fulfill the free delivery, install, and haul away. While the delivery was on-time, the worker stated he could not install the unit because of the hose on the LG machine needed an adapter (even though the purchase included all necessary install parts). I had no choice but to let him go and try to figure this out on my own. I called RXO directly to try to fix the issue, but the representative spoke very little English and insisted that she transfer me to LG. I didn't buy the washer and delivery from LG... I bought it from Sam's! Of course, when she tried to transfer me, the call dropped. Realizing that RXO was not going to be helpful, I called Sam's. The Sam's agent was very helpful and sympathetic and agreed to refund a portion of the installation fee if I would call a plumber to install it. The cheapest plumber I could find charged me $225 over what Sam's would compensate me, but it had to be done. After the new unit was installed (by the way, it did NOT require a different fitting, RXO is just lazy), Sam's arranged a pickup of the old washer. Again, the pickup was by RXO and I received several messages informing me of the time range that they would be there on the day of pickup. I received a call letting me know they were on their way about 1.5 hours before their scheduled arrival, but I was not able to be there. They were trying to pressure me to get back to the house so they could finish the pickup. I refused. Turns out, they got smart and realized they couldn't be done for the day until they came at the correct time and picked up my old dishwasher. Great dishwasher though. I'm just out over $200, several hours of time, and a whole lot of stress.

Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Customer Care

Hi there, MattP. Thank you for sharing your experience with us regarding the delivery and installation of your LG dishwasher. We understand your inquiry and the issues you faced with the third-party delivery company. Please send us a private message on Social Media &#64;LGUSSupport, and our team will be more than happy to explore possible solutions. <br />https://www.samsclub.com/ip/lg-top-control-dishwasher-with-1-hour-wash-dry-quadwash-pro-dynamic-heat-dry/13892153035<br />We appreciate your patience. —Renzo

Nov 13, 2024
JeffS
3 out of 5 stars review

Worst buying experience EVER

Dishwasher seems fine, delivery and install process was terrible. Delivery man (from RXO) was supposed to install but informed me he wouldn't be able to do it, and I'd have to reschedule. After 4 no-shows and reschedules without informing me, it finally got installed by guys who didn't know what they were doing. I had to keep contacting them for information. Still awaiting RXO to come back to fix it (after another RXO-initiated schedule change). I would never again buy anything that RXO was responsible to deliver or install... EVER!

Helpful?1C77K9LK9TVA13892153035
Aug 4, 2025
Matt9999
1 out of 5 stars review

Rack broke within one week

Installed a week ago. Already the middle rack is stuck and is very difficult to open and close. Little metal beads (ball bearings?) have popped out of it and I think one may have even gone into the drain pump. Based on other reviews, this seems like a common issue. The drain hose is also very thick making it almost impossible to install flush in a standard size cabinet.

Review from lg.com
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team

We hear you—and truly appreciate you sharing your experience. Every detail helps us understand how we can continue improving and delivering the reliability and design you expect from LG. 💡 Our appliances are built with care, and your feedback is a crucial part of making sure they perform exactly as intended. We'd love the opportunity to support you further and ensure you're getting the best from your dishwasher. Please send us a private message with your contact details through our social media platforms @LGUSSupport, so we can assist you directly and dive deeper into resolving this with you. ^Anthony

Jun 26, 2025
LLB2025
2 out of 5 stars review

Looks nice but is noisy, doesn't dry or clean well

I bought this because of the stainless exterior and interior the stated "quiet" decible level and the handle for towels. BUT, it is the noisiest dishwasher I have ever had and dishes do not get clean nor dry in the upper rack on any cycle . The noise culprit is the "Quad Wash" feature, which sounds like Niagra Falls throughout my house and is present in all wash cycles. Also, the handle on the silverware basket gets in the way of loading and unloading silverware. I have had Bosch and Kitchenaid dishwashers that are quiet and get dishes clean. This purchase was a mistake.

Review from lg.com
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reply from LG Digital Care Team - Diego

Hey there. We understand your significant concern with your LG dishwasher, as it's noisier than expected and not cleaning or drying dishes effectively in the upper rack. We want to help explore these issues. Please send us a direct message @LGUSSupport with your dishwasher's model number, serial number, and purchase date. We're confident that once we have all the specifics, we can work towards a path that addresses your concerns. ^ Diego

Sep 1, 2025
Keith11
2 out of 5 stars review

Not spotless

We just got all new appliances after having my old one for 20 years. This new dish washer does not dry well at all. Everything comes out still wet and plastic ware is the worst. I have tried every cycle and have the same result. Currently I cannot recommend this dishwasher.

Review from lg.com
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team

Hey there, Keith! We want all of your dishes to come out clean and dry whenever you use your LG dishwasher, and we'd be happy to help make that happen. This link (https://tinyurl.com/289bl6ab) may have some tips to help dry your dishes whenever you use your unit. We've reached out to our support team, and they should be emailing you soon to help you further. Please keep an eye out for their email in your inbox and spam folders, and they'll dive into this with you! *Josh