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Customer reviews for LG Top Control Dishwasher with Dynamic Heat Dry for
LG Top Control Dishwasher with Dynamic Heat Dry
4.3 out of 5 stars
stars94 ratings94 reviews
  1. 5 stars71% (67)
  2. 4 stars10% (9)
  3. 3 stars3% (3)
  4. 2 stars5% (5)
  5. 1 star11% (10)
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Showing 11-20 of 94 reviews
Aug 19, 2025
Lil18
1 out of 5 stars review

Dishwasher doesnt dry

This is the worst dishwasher you can buy. My dishes are so wet that they are soaked (no matter what dry setting i use. It does the same amount of drying (none) no matter what option you choose). It does not dry at all and technican said this is normal for all LG dishwashers to not dry dishes. I would run very far away! You'd get a better dishwasher by getting the cheapest one at the store.

Review from lg.com
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team

Hey there! We always want your dishes to come out clean and dry whenever you use your LG dishwasher. This link (https://tinyurl.com/289bl6ab) may have some additional tips to help dry your dishes whenever you run them through a cycle. We've reached out to our support teams, and they should be emailing you soon to help you further. Please keep an eye out for their email in your inbox and spam folders, and they'll be ready to help! *Josh

Nov 21, 2025
ROGER
1 out of 5 stars review

Horrible installation, LG support worthless

No idea about how the dishwasher works as they have been here twice to install but it's not hooked up yet. That's not including the two missed appointments with no notice. Installs are done by third parties and the phone number they give you to call can only apologize not actually do anything. First time was my issue, didn't know I still had a copper tube to my old washer as I had previously paid a plumber to replace the faucet shutoff valves and hoses for the faucet and didn't know that the dishwasher had it's own. Then they missed an appointment (without letting me know they weren't coming), showed up removed the old dishwasher, and then stated that the inlet hose was too short. They were supposed to show up today, again missed with no notice. So at this point it may be the best dishwasher ever produced but I will neve purchase from LG again.

Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Customer Care

Hi, Roger. Thank you for sharing your experience with us. We understand how important it is for your LG Dishwasher (LDPH7972S) model to be installed correctly so you can begin using it. For installation, one helpful step is to ensure the water inlet hose is long enough to reach the supply line and securely connected—using an extension hose if needed helps avoid delays during setup. You can find more guidance here: https://www.lg.com/us/support/product/lg-LDPH7972S.ASSESNA. If you still need assistance with installation coordination or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Nov 21, 2025
NCShopper
1 out of 5 stars review

Useless for washing dishes

I was trying to save money over the Bosch dishwashers, which I know work, because this would be in a location where it would be used about a dozen times per year. The door latch has never worked correctly and takes many attempts to get it to catch so you can even run the dishwasher. Sometimes it won't ever catch and you have to just skip washing dishes in the dishwasher. When it does run, only about 10% of the dishes get remotely clean and I have never had a full load because it only gets very light use. It gets one star for being quiet and doing a decent job drying. If you just need a dish dryer, this fits the bill. I've owned it less than a year but I have given it ample time to work out the bugs. I'm going to return it for a Bosch. Save yourself the trouble and start with a Bosch.

Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with us. We understand how important it is for your LG Dishwasher (LDPH7972S) model to latch properly and clean dishes effectively. If the door latch is difficult to catch, one helpful step is to inspect and clean the latch area and gasket with warm, soapy water to remove any debris or buildup that may prevent the door from sealing correctly. For cleaning performance, make sure the spray arms are free of blockages and that dishes are loaded without obstructing water flow. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547. If you still need assistance with your unit or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Jul 24, 2025
horrendous
1 out of 5 stars review

DO NOT BUY

terrible products, they do not perform as advertised. Part on their appliances are faulty and failing but they are not telling consumers or recalling them. Look it up, there's a federal class action lawsuit

Review from lg.com
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team

Hey there! We truly value your feedback on LG product performance and reliability. LG is dedicated to quality, actively addressing issues, and transparently communicating important notices. For product concerns or to check if your appliance is affected, visit LG.com/us/public-notices or DM @LGUSSupport with your model/serial number. We're ready to help and value your input for continuous improvement!

Mar 24, 2025
Rduffy
5 out of 5 stars review

Very Nice Dishwasher

[This review was collected as part of a promotion.] My friend got this one and I got to experience it first hand. Washed her dishes fast and dried evenly and clear. Looks really nice in the kitchen I helped install it and it was super easy. You won't need much assistance to be honest. One person can get it installed and running in less than an hour. It's lightweight too. The stainless is nice as well. Shiny and sleek looking. If you're looking for a new dishwasher this one is an upgrade. I especially liked the third rack. My dishwasher doesn't have this so seeing this addition was really cool. LG has ways been a go to brand so I'm not at all surprised at how nice and high end this one is.

Review from The Insiders
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team

Hey there! That's wonderful to hear you had such a great experience with your friend's LG dishwasher! It sounds like it really impressed you with its fast and effective cleaning, easy installation, and sleek design. We're especially glad you appreciated the third rack! Thanks for sharing your positive feedback and for recognizing LG as a go-to brand! ^ Diego

Feb 7, 2025
deakonkuster
4 out of 5 stars review

Durable, Efficient, and Husband-Approved!

[This review was collected as part of a promotion.] I’ll admit, I was skeptical when my wife said we were upgrading to the LG LDPH5554S dishwasher. But after using it for a few weeks, I’m sold. This thing is a workhorse. It tackles everything we throw at it, from greasy pans to our dirtiest plates, and it handles it all without breaking a sweat. The adjustable racks are a great feature. I didn’t think I’d care, but it’s actually super convenient when we’re cleaning taller items like cutting boards or big pots. And I love how quiet it is. Another bonus is how efficient it is. Our water bill has even gone down a bit, and the dishes come out dry every time. Plus, the stainless-steel design looks great and is easy to keep clean (bonus points for no fingerprints!). Honestly, it’s one of the best kitchen investments we’ve made. If you’re looking for something tough, reliable, and low maintenance, this LG dishwasher is a winner.

Review from The Insiders
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team - Diego

Hey there. Looks like the LG LDPH5554S passed the ultimate test—winning over a skeptic! When a dishwasher can handle greasy pans and messy plates without breaking a sweat, that’s a true kitchen MVP. Sounds like it’s not just efficient but earning its place as a household favorite! ^ Diego

Apr 1, 2025
AdamG620
5 out of 5 stars review

Excellent Dishwasher

[This review was collected as part of a promotion.] We have always had great experiences with LG electronics so we were confident that this dishwasher would exceed expectations and it did. It is very effective at washing, whisper quiet, can be run remotely with the app and had a handy timer on the front which I thought was a nice touch. It looks great in our kitchen and we're happy to have it!

Review from The Insiders
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team

Hey Adam! Thank you for the awesome review! 😊 We’re thrilled to hear that your LG dishwasher has exceeded expectations—just like all our products! It sounds like it’s checking all the boxes for you: effective washing, whisper-quiet operation, remote control via ThinQ, and that handy timer on the front. We love that little touch too! Thanks for trusting us to deliver a great experience, and if you ever need anything else or just want to share how your LG dishwasher is working, connect with us on social media @LGUSSupport. Cheers! ^Joslyn

Apr 16, 2025
Brown221
5 out of 5 stars review

LG Dishwasher LDPH5554S

[This review was collected as part of a promotion.] This LG dishwasher was purchased to replace an older dishwasher of a different brand. It has features my previous dishwasher didn't have such as a 3rd rack to hold cutlery and small items near the top. It's also more quiet which is appreciated in a home that has an open concept family room/kitchen. It cleans and dries a load of dishes/glasses/utensils very well and the rack design makes everything easy to load. The controls are easy to use and it's convenient to have a timer on the front that displays how much time is left for the cycle to finish running. The exterior design looks clean and streamlined. The only thing to be aware of is the front panel is made of plastic, not steel, and should not be cleaned with stainless steel cleanser.

Review from The Insiders
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team

Hey Brown! Thank you so much for the excellent review! We’re thrilled to hear that your new LG dishwasher is stepping up and shining in its new role in your kitchen—sounds like it's earning its keep! We love that you're enjoying the 3rd rack (cutlery has never had it so good) and that the whisper-quiet cycles are keeping things nice and peaceful in your open-concept space. We agree—nothing beats clean dishes and quiet vibes. If you ever have questions or just want to gush more about how much you love your dishwasher, connect with us on social media @LGUSSupport. We’re always happy to chat, and we wish you many happy cycles ahead! ^Joslyn

Feb 4, 2025
jacienda
5 out of 5 stars review

Fantastic dishwasher

[This review was collected as part of a promotion.] This dishwasher has been a fantastic step up from my last one! Everything has come out sparkling clean. I love the top utensil rack! Probably my favorite part. The delay start is a life saver. There are so many different wash options, from heavy washes to only rinses, and everything in between. I would recommend this to any busy family!

Review from The Insiders
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Team

We’re so happy to hear your dishwasher is making such a difference in your routine Jacienda! It’s great to know everything is coming out sparkling clean and that the top utensil rack has become your favorite feature—so convenient! The delay start and variety of wash options are perfect for a busy family, and we’re thrilled it’s helping make your life a little easier. Thank you for the recommendation—we’re here to keep your dishes and your day running smoothly! 😊 ^Anthony

Feb 14, 2025
gricelda101
5 out of 5 stars review

Great Dishwasher

[This review was collected as part of a promotion.] This machine is so quiet, so I need to get closer to check if it's running. There are three tier of racks. The middle rack is adjustable and top rack is very useful for utensils and some small items. The top control panel is easy to use and the front display shows remaining cycle time, which is very convenient. The app is easy to use and comes in handy, especially when I forget to start the cycle. Overall a good machine.

Review from The Insiders
Helpful?1C77K9LK9TVA13892153035
reply from LG Digital Care Team

Hey Gricelda. It’s great to hear you’re loving your LG Dishwasher! The quiet operation is a game changer—so quiet you must check if it’s running! The three-tier rack system sounds convenient, especially with the adjustable middle and top rack for utensils and small items. Plus, the easy-to-use top control panel and front display showing the remaining cycle time are handy features. The ThinQ app makes it even better, especially for those forget-to-start moments. For more questions, private message us on social media @LGUSSupport. Sounds like a solid addition to your kitchen! 😊 #LifeisGood ^David