I wanted to keep it but like other reviews stated. It arrived with a dent. Front bottom right corner. I returner it.

Entered the code. Would not open. The turned the handle and it broke off. Now what do I do? I need in the safe.

No signs of damage on exterior packing but top 2 front corners had dents in them. Very disappointed as this was the second time this happened with a previously purchased safe. Have to return and no more in stock.

I've purchased 2 of these safes and I can't say enough about how much I love them. The space inside is amazing & I love the multiple pockets & the storage. AMAZING.

Good looking safe. Heavy as can be but like most others damaged during shipping. Sams offered to replace but would take 48-72 hours and i couldnt have this 340lb beast sitting in my kitchen for 3 days. So i took the consolation prize of a $100 refund. Just know before you order odds are FedEx will deliver it dented.

Received this with ripped cardboard and once opened, it was apparent that this thing was likely and literally dropped from the back of a truck and tumbled end over end. The safe has dents and dings everywhere, the largest being 5”x3”. It's honestly impressive how the safe could be so damaged. I do like the features including the adjustable shelves, door mounted storage options, and LED lighting is nice bright and clean looking. Just pretty disappointed to receive a poor quality unit.

This safe is made very well. It shipped without any damage. We are happy with this safe. It's several hundred dollars cheaper than the Liberty Centurion. And made better. With more features. We had a Liberty safe shipped and it came damaged…it was cheaply made. Even Liberty's keypad was junk plus no back up keys. That is why we shipped the Liberty back and bought this Sports AField. Great decision!!

We picked this up and unboxed it at home. There is a large defect in the paint right in the front just above into the right of the dial. The paint is bubbled in a 6 x 6” area. Also, the 9 V that came with the Safe did not work Otherwise, this is the second safe like this that we have purchased, and we have been happy overall with the function of it.

The safe itself is nice and appears to be good quality, but the ordering and delivery process was a nightmare. My original order was not delivered on the scheduled date, and after multiple inquiries I was repeatedly told it was just running late. I was eventually told the order was cancelled due to being out of stock at the warehouse it was shipping from. What made this more frustrating is that I reordered the same day it was cancelled, as the item still showed in stock. I had to reorder at the non-sale price. That order did arrive as scheduled, but when the box was opened—this was a Christmas gift—the safe looked dirty and has multiple scratches, almost as if it had been used. Very disappointed in the overall experience. The product itself may be fine, but the shipping, pricing, and condition upon arrival were unacceptable. Returning it is more hassle than it's worth.

The safe itself was actually nice — solid build, good size, great price point. Sam's Club delivery and customer service? Complete trash. When we unboxed it, it looked like someone punted it off a forklift and then used it to practice field goals. Dents, scratches, missing paint — not just on one side, but all over. Even the keypad was banged up. (Still worked, though, so points to the manufacturer for building something tougher than Sam's delivery crew.) Then came the circus. We paid for delivery, yet Sam's first told us we needed to haul it back to the store. After pushing back, they agreed to refund the full cost and send verification. Shockingly, that email never came. Four phone calls and a week later, the story changed again: now they need to send someone out to pick it up before they'll refund anything. At this point, I'm done. This will be the last big purchase I trust Sam's Club with. The safe was worth buying but the delivery and customer service made the whole experience a headache I wouldn't wish on anybody.