Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,399 ratings1,536 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

Member photos

  • +79 images
Sort by |
Showing 631-640 of 1,536 reviews
Jan 13, 2023
Tammy
5 out of 5 stars review

Verified Purchase

Great night’s sleep

Love it!

Helpful?3EZQ70BELA8J13891763819
Mar 18, 2025
just me
1 out of 5 stars review

Memory foam mattress

Mattress sleeps well but after a couple of nights of sleep we noticed a wrinkle in the mattress/ fabric all the way across the middle of the bed. So now when we sleep on it you can feel the wrinkle underneath it. They sent a replacement, it done the samething.

Helpful?3EZQ70BELA8J13891763819
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress. We'd like to assist you further, if you would, please contact Member Support at (888) 301-0332.

May 15, 2022
Ruth191
1 out of 5 stars review

This Mattress is Crap!

First it did not raise to 12" . Almost 11". The mattress is super soft and it sucks you into it. When you try to get out it bottoms out to the frame. It's the most uncomfortable mattress to sleep on. Sam's should be ashamed to produce this type of product. It's true, you get what you pay for as we thought we would try it out as we bought another brand similar to this and it lasted about 6 years and was very comfortable but that was not the case with this one. Don't waste your time taking this one home because you will be returning it. I hope they let us return it!

Helpful?3EZQ70BELA8J13891763819
May 11, 2025
Grams
1 out of 5 stars review

Meh

This mattress is a year old. I paid $399 for it. It has already broken down on one side under the weight of a 165 lb man who does not move a lot during sleep due to disability. I have mattresses on adjustable beds that are older and have not yet broken down under my weight or the constant up and down of adjustment. I'm not very happy.

Helpful?3EZQ70BELA8J13891763819
May 6, 2025
Bill
4 out of 5 stars review

Verified Purchase

A couple of questions?

The 12” queen is heavy. Purchased at my local club. Gave it an honest 36 hours of “breathing” to reach full size/shape. The carton reads “medium firm.” The model number on the box does not match anything on the Sam’s Club website. The emailed store receipt says “medium?” Can not reconcile this issue. There are ripples/ridges forming in the quilted top covering which suggests either the zipped cover or the mattress may be sized incorrectly. I’m determining if this is becoming an issue and what’s an acceptable remedy.

Helpful?3EZQ70BELA8J13891763819
Mar 21, 2022
dprefa
5 out of 5 stars review

Verified Purchase

Comfy, restful.

Comfortable all around materss.

Helpful?3EZQ70BELA8J13891763819
Apr 21, 2024
Tony
5 out of 5 stars review

Verified Purchase

Great mattress at a fair price.

Great mattress. Very comfortable. We own 2 of these now.

Helpful?3EZQ70BELA8J13891763819
Dec 15, 2022
BRENDA
5 out of 5 stars review

Verified Purchase

Superior mattress

Superior mattress at affordable price

Helpful?3EZQ70BELA8J13891763819
May 9, 2022
Rita W
5 out of 5 stars review

Verified Purchase

Best Nights Ever,…

This is sooo very comfortable and the cooling feature is an added plus, bedtime is Totally a Joy,…

Helpful?3EZQ70BELA8J13891763819
Jul 4, 2024
Sc
5 out of 5 stars review

Verified Purchase

Nice Mattress

Good quality just the right amount of firmness and support witjou being too soft or too hard.

Helpful?3EZQ70BELA8J13891763819