I took a chance by reading all the great reviews. Well that chance was a gamble I lost. Where do I start. First I let it air out for 72 hrs 24 more hrs than recommended and it still never fully inflated. Second this mattress is totally uncomfortable. I’ve slept on cots while deployed that was more comfortable. This was $400 plus bucks down the drain that I couldn’t afford. You live and you learn.

Stinks so bad! Literally like rotten garbage! This was for a kid's room, I don't want him breathing this! I have it in a bedroom upstairs and the entire 2nd floor stinks..it hits you halfway up the stairs! I have been happy with other Sam's mattresses..but never again. And since it's unpacked there is no way I can ever get it into my car to return it. Do not buy!

astronomical mattresses. Definitely choose this one over the new hybrid one. My entire household has these in all sizes. I bought my first one about 5 years ago and it hasn't had any impressions or imperfections. highly recommended. It has significantly reduced my lower back and hip pains. even the dogs love it

Bought this at the end of may and here we are in July. Still has the chemical odor smell. In order to take it back, you have to have the box and be able to get the expanded mattress to the store. A bit ridiculous! Waste of 400 bucks. And this is the second bed from there that stinks. We bought a king bed the month before. So much for using membership perks to get a quality bed. Very disappointing considering the promises of satisfaction! Not satisfied. Not happy. Not renewing my membership.

I had such high hopes for this mattress as I am a big time lover of the Members Mark brand.. however, this mattress did not prove its 4.5 star review. I tried to give it the benefit of the doubt despite seeing reviews about the mattress only inflating to 10 inches but that has proven true in my case as well. The edges of the mattress remained compressed and the cover fabric was loose due to the lack of foam inflation. Sadly I will be returning this mattress.

Mattress sleeps well but after a couple of nights of sleep we noticed a wrinkle in the mattress/ fabric all the way across the middle of the bed. So now when we sleep on it you can feel the wrinkle underneath it. They sent a replacement, it done the samething.

Buyers beware! This mattress is comfortable in the center, however mine never formed on the sides. We waited 52 hours to get on it but it never took. Since then I've been trying to get a refund or a replacement on it but sam's refuses to take care of it. They keep saying they need to pick it up before they will issue me a refund but THEY WON'T PICK IT UP. I keep calling over and over and over again to get it scheduled but they keep telling me i have to wait to be contacted. Sam's club online customer service is by far THE WORST customer service i have ever dealt with. For everyday purchases, Sams is great. But if you're looking to make a large purchase with a "warranty" i strongly suggest you buy elsewhere. Sams does not stand behind their product and they make it outrageously difficult to get help.

When we were looking at the matress selection at Sam's we couldn't find Soft type mattresses in store that would work with adjustable bed frame. We ended up on going with this medium firm Members Mark Hotel series and it turned out to be exactly what we wanted being that it's in a box and you can't try it out in store it actually was softer then what we pictured and for a side sleeper you feel nestled into the matress rather than on top and using pillows to get support its so nice what a difference it makes to sleep better.

I have slept on a fair few beds in my life. All have been coil inside ones. I moved recently and needed a bed and opted for this one as it seemed reasonably priced. I waited a month round about to make any review on this bed. It is SO COMFORTABLE. I didn't read many reviews on it but what I did see was saying it was too firm or not firm enough. Look, if you like something that is gunna be plush FEELING but you don't sink a foot in to this is perfection! It took 48 hours to expand, once expanded it was some of the best sleep I've had in years. The adjustment period wasn't bad at all either, I did have some tension in my shoulders during it but that was just my body getting used to a more comfy bed than a harsh bed you can feel springs in. Warranty is good for 10 years and covers a 1in or greater dip in the bed. Seems good enough for foam beds since I've read that does happen to them.

I bought this bed because my Orthopedic Mattress was beginning to get too hard for my older body. I had sore shoulders and back. This was delivered to the door in a large box. It's bulky but manageable, I am 65 years old and managed to move to the first floor. Once unpacked it rapidly began to expand. I let it expand for 24 hours. It appears to be about half to one inch short of the 12 inches advertised. I have no experience with foam mattresses so didn't know what to expect from Medium Firm. Turns out it works well. My stiffness is slowly dissipating though it took me a couple of nights to get used to sleeping on a foam mattress. I didn't get the chemical smell some reviewers noted, I still have a pretty sharp sense of smell. After about a week I am pleased with the mattress. It's hard to beat the value of the Members Mark and return guarantee. I took one star off for the actual height being shorter than advertised.