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Sam's Club
Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
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4.3 out of 5 stars
stars3,354 ratings1,522 reviews
  1. 5 stars69% (2,330)
  2. 4 stars12% (418)
  3. 3 stars6% (210)
  4. 2 stars4% (126)
  5. 1 star8% (270)

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Showing 261-270 of 1,522 reviews
May 16, 2024
Bill H
1 out of 5 stars review

Verified Purchase

Too soft

It is way too soft. It was supposed to be medium firm but it is not.

Helpful?2P0LE98T4IU013891763819
reply from Member's Mark Team

We appreciate your honest feedback of our mattress, Bill. Please note, it can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 20, 2021
Viviann
5 out of 5 stars review

Verified Purchase

Replaced one matress. Now replacimg everyones!!

Love this mattress! The negative reviews did bring a bit of concern but this mattress is amazing!

Helpful?2P0LE98T4IU013891763819
Jan 22, 2022
rambro
5 out of 5 stars review

Verified Purchase

Sleeping well!

Very comfy. Great bed for the price.

Helpful?2P0LE98T4IU013891763819
Nov 9, 2025
Allison K
5 out of 5 stars review

Verified Purchase

Perfect bed

Super comfortable bed and easy to get, haul, and install!

Helpful?2P0LE98T4IU013891763819
Mar 31, 2021
Tbs
5 out of 5 stars review

Verified Purchase

Very pleased with this mattress

Comfortable! Easy as pie to pick up and set up

Helpful?2P0LE98T4IU013891763819
Oct 28, 2025
Jeff
2 out of 5 stars review

Verified Purchase

Not the best choice

Never came to full size, not very comfortable. Not worth the money on my opinion

Helpful?2P0LE98T4IU013891763819
reply from Member's Mark Team

We are sorry to learn you are unhappy with the mattress, Jeff. Please know you can return it for full refund with the Member's Mark 100% Satisfaction Guarantee.

Dec 27, 2024
Diamond Sarah
4 out of 5 stars review

Verified Purchase

Sleepy time

Very good mattress, have had excellent sleep.

Helpful?2P0LE98T4IU013891763819
Sep 24, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Defective Mattress

The mattress has a defect on one side! I send in a defect form! Hopefully it get replaced!

Helpful?2P0LE98T4IU013891763819
Dec 8, 2025
Ronnie E
2 out of 5 stars review

Verified Purchase

Medium firmness?

It it way too soft for a medium mattress.

Helpful?2P0LE98T4IU013891763819
Apr 22, 2022
Shawnna
3 out of 5 stars review

Verified Purchase

Horrible lingering smell

The mattress is comfortable but the chemical smell is horrible.

Helpful?2P0LE98T4IU013891763819