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Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,354 ratings1,522 reviews
  1. 5 stars69% (2,330)
  2. 4 stars12% (418)
  3. 3 stars6% (210)
  4. 2 stars4% (126)
  5. 1 star8% (270)

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Showing 1,251-1,260 of 1,522 reviews
Jul 9, 2023
SourabhPandit
1 out of 5 stars review

Wrong description - Back pain likely for most ppl

I just bought this last week. It says medium firm in description but it is anything but. It is too soft. One sleeps on it for 3 nights and back pain starts. I wonder if I I could return it and exchange it for a real mattress that has some support at all.

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reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Sep 6, 2021
cvec
5 out of 5 stars review

Great for the price

Rating this 5 stars because for the price it can’t be beat. We had this delivered, and the box it came in was bulky and hard to maneuver. Purchasing in store it came nicely packaged with little roller wheels- I wish we would have just picked it up instead of having it delivered. Like others have said, it’s a really soft mattress. I like it more firm, but I’m happy with it and my partner really loves it. If you don’t like a soft mattress, this isn’t the bed for you. Set up was easy and it was able to be slept on after “raising” for about 6 hours. Moral of the story- for the price I would absolutely purchase again.

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Sep 24, 2021
GJ
2 out of 5 stars review

Verified Purchase

Bed in a box

To soft, was suppose to be medium firm

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Sep 4, 2022
Mariah De la Cruz
5 out of 5 stars review

Verified Purchase

Thank You Sams and all of Your team.

It is awesome app. All is fast and is greatful to go shoping from the commodity of your house.

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Feb 25, 2024
tractorjdeere
1 out of 5 stars review

Misleading on firmness

Mattress is extra soft not medium firm.

Helpful?2P0LE98T4IU013891763819
reply from Member's Mark Team

We appreciate your honest feedback on the mattress. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 18, 2024
Becky
4 out of 5 stars review

Verified Purchase

Nice mattress

Nice mattress for the price. Wish I would have ordered Firm

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Jan 5, 2024
No
3 out of 5 stars review

Verified Purchase

Meh

It’s an affordable mattress

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Sep 12, 2023
Francie
5 out of 5 stars review

Verified Purchase

Great bedding surprise

A very comfortable and affordable mattress. Very pleased@

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Dec 15, 2023
Ana
5 out of 5 stars review

Verified Purchase

Members Mark hotel premium mattress.

Im very happy with my purchase. I bought the mattress for the guest room, it is very comfortable.

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Jul 21, 2022
AK
2 out of 5 stars review

Verified Purchase

Not what I expected

Not much comfort in this mattress

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