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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,398 ratings1,535 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 1,081-1,090 of 1,535 reviews
May 24, 2025
Melissa
3 out of 5 stars review

Verified Purchase

Exchanging for firmer mattress

Much softer than I expected but very comfortable.

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Aug 7, 2021
Kim
3 out of 5 stars review

Not for me

It took a good day to fully decompress from the box. First night was not restful. It’s gotten better, but it’s not at all what I was looking for. It also claimed to be cooling, and I have been so warm. Good thing I kept my old mattress till I can find a new one.

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May 24, 2021
TnC
5 out of 5 stars review

Verified Purchase

Arrived quickly, easy set up.

Very comfortable

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Feb 29, 2024
John
1 out of 5 stars review

Verified Purchase

Uncomfortable

Sink into the bed

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Oct 20, 2021
Jerry
4 out of 5 stars review

Verified Purchase

Love the confort

Great

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Jan 10, 2025
Kevin
3 out of 5 stars review

Really soft for a firm

Thanks to the courier, it took almost a month to get here, can't say it was worth the wait either. It didn't puff out fully out of the packaging, and it's very soft to be a firm mattress. Needed something in a pinch, and this will do, but it's definitely not a long term solution for me.

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reply from Member's Mark Team

We're sorry to learn the mattress did not meet your expectations, Kevin. Please contact Member Support at (888) 301-0332 and we will do our best to make this right for you.

Sep 4, 2023
Cathylynne
1 out of 5 stars review

NOT Medium Firm!

There is zero support at all. I had high hopes however this is a total bust. I have no idea how this can be advertised as medium firm when it is total mush. When it says Hotel, I thought it would be similar to a hotel type of mattress and there would be support for head, neck and body. Save your money and keep looking.

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Aug 24, 2024
Kat
5 out of 5 stars review

Verified Purchase

Mattress was easy to assemble and very comfortable

Great mattress

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Sep 22, 2021
Nonsox
5 out of 5 stars review

Verified Purchase

Guest room mattress

Very comfortable.

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Mar 23, 2021
Matt
5 out of 5 stars review

Verified Purchase

Great mattress

Great mattress

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