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Customer reviews for LG 77” Class C4 Series OLED Smart TV for
LG 77” Class C4 Series OLED Smart TV
4.7 out of 5 stars
stars
397 ratings371 reviews
  1. 5 stars80% (316)
  2. 4 stars12% (47)
  3. 3 stars6% (22)
  4. 2 stars1% (5)
  5. 1 star2% (7)

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Showing 61-70 of 371 reviews
Jul 19, 2024
Reviewer name: Gnomeface
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Superb picture but marred by indifferent software.

This OLED TV has a superb display and lots of options for accessing streaming services, but getting to grips with the software and settings is not easy - no manuals are provided and the two available from the LG web site give no information about day-to-day operation of the TV. An "LG WebOS" guide would be useful! Another issue is that the software is perpetually asking for the user to agree to the terms & conditions for using voice commands and other features; there's no visible way of turning these nags off, and personally I refuse to grant permission for unknown advertisers to record and use any voice input in my living room in any way they choose. I advise any users of LG TVs to read the terms and conditions for all these agreements in detail (it may take some time but is quite an eye-opener) rather than click the button that simply accepts them all. Another nag that interferes with normal viewing is the pop-up that asks whether I wish to switch on a HDMI device which it thinks has come on-line, even if LG's SimpLink CEC connection system is disabled. As 2 of my 4 HDMI devices appear to have a live connection to HDMI even when they are turned off (but not unplugged) the nag appears quite often and I've yet to find a way of stopping it without pulling out plugs. In summary, LG needs to seek advice from real users, not teenage geeks, and make their software more user-friendly. It's a shame that what could be a brilliant TV is marred by what I consider to be over-complex operating software.

Review from lg.com/uk
Helpful?2AOP1FQ9NGY213891668619
reply from LG Electronics UK

Thank you for your recently submitted review and we are really sorry to hear of your comments regarding the operation of your product. LG is always looking to improve its range of products with regards to software and hardware changes, we value your opinion and constructive feedback and would like to hear more about the bottlenecks you are experiencing. We have taken and passed on your feedback to the relevant areas within LG, we will strive to improve our products and literature with this valuable feedback, if you need to speak to our customer service team in the mean time they can be contacted directly by phone on 0344 847 5454 or via email or webchat via our website at https://www.lg.com/uk/support Regards

Dec 6, 2024
Reviewer name: Ubun
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Brilliant but with some flaws in the control dept.

I think the tv is fantastic with brilliant image quality and audio is good too. Having used it for a week now I feel that the software interface is not so good and I dislike the floating mouse like part which is more of a hindrance. I have not found out how to disable it yet.

Review from lg.com/uk
Helpful?2AOP1FQ9NGY213891668619
Jul 27, 2024
Reviewer name: RadioRedders
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great but with reservations over Smart TV function

Great picture quality. Good Sound.LG sound assistant fails to understand simple commands and often ends up blanking the screen when trying to start an app. YouTube app constantly buffers when all other streaming services work fine on a fast internet connection. Remote lightweight and not comfortable in my hand. Menus akward to navigate. Making picture adjustments when 4k is running is slow and unresponsive in parts.

Review from lg.com/uk
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Jun 30, 2024
Reviewer name: Kinellar
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice, but expensive, TV

As with any new TV it took a while and some care whilst working out the securing of the base and cable routing to the TV with a picture only instruction sheet, I'm sure there is a video online somewhere but it didn't occur to me to view it. Similarly, once plugged in, working through all the setup steps, inputting email address etc. took a while but the remote control operated cursor made this a bit easier. Looking back it was pretty intuitive and everything worked from the go. Anything I'd missed in setup such as Alexa setup and features such as AI picture pro and it's sound equivalent became apparent through subsequent screen prompts or through just browsing through the settings menu. Although not an LG issue I'm slightly disappointed in the shortage of UHD content available on channels. . Even The Euro 2024 football championships are only available in HDR on BBC i player, , Glastonbury and Tour de France 2024 similarly. It even appears that the Paris Olympics, although will be broadcast in 4K , is in a watered down version. Otherwise I'm left with the majority of my viewing being in normal but good quality resolution, albeit on a sophisticated and expensive TV

Review from lg.com/uk
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May 6, 2025
Reviewer name: Spamster
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I'll buy that for a dollar!

Great service from LG with a nice hefty discount and trade in for my previous LG curved 3D OLED. Fantastic picture compared to the early version which suffered from terrible burn in and I trust these newer models aren't quite so badly affected. Just a shame LG gave up on 3D simply because either people don't like wearing glasses (but have no issues posing with shades while driving) or they don't understand that 3D is fixed stereoscopic, and not like that 3D chess in Star Wars.

Review from lg.com/uk
Helpful?2AOP1FQ9NGY213891668619
Jan 29, 2025
Reviewer name: Luther7865
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic TV

Easy to setup with simple onscreen instructions. The picture quality is superb, true black and great colour match. Audio is a big plus, no specific need for a soundbar as sound is rich with a great bass!! Looks good on the stand (which again is quality). Very happy with purchase and would highly recommend.

Review from lg.com/uk
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Jul 7, 2025
Reviewer name: Readyeddie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Installation did not include Freeview.

It was quite a surprise when installing the tv. I expected Freeview to dominate but instead it was all about LG and I had to search for Freeview after installation. Each time I switch on I have to select a tile for “live tv” which is annoying as sometimes clicking this tile brings up the apps. If anyone can tell me how to get Freeview as my startup I would be more than happy.

Review from lg.com/uk
Helpful?2AOP1FQ9NGY213891668619
reply from LG Electronics UK

Thank you for your recently submitted review and we are really sorry to hear of your comments regarding the operation of your product. LG is always looking to improve its range of products with regards to software and hardware changes, we value your opinion and constructive feedback and would like to hear more about the bottlenecks you are experiencing. We have taken and passed on your feedback to the relevant areas within LG, we will strive to improve our products and literature with this valuable feedback, if you need to speak to our customer service team in the mean time they can be contacted directly by phone on 0344 847 5454 or via email or webchat via our website at https://www.lg.com/uk/support Regards

Jan 6, 2025
Reviewer name: Nigel Perman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Would recommend

I very pleased with this TV, which was recommended by the assistant at Currys. The picture quality is fantastic, and the sound quality is great, eliminating the need for an additional sound bar. The Smart TV features are very useful, and the programmable remote control enhances the overall convenience of the device.

Review from lg.com/uk
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Aug 17, 2025
Reviewer name: Pacer1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not Best Pleased.

[This review was collected as part of a promotion.] Picture and sound appear to be fine but the TV guide is very slow to respond to the remote. If I am trying to navigate up or down there is a delay in function, and then the guide will speed up missing out between three or six channels, even carry on until I press guide again to go back to TV. And if I select a channel with more then one number the second or subsequent numbers will not be applied. I even tried new batteries in the remote to no avail. OK I am elderly but this should not be happening! I considered long and hard before making what I consider a large purchase of this TV and at the moment I am not best pleased.

Review from lg.com/uk
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reply from LG Electronics UK

Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards

Aug 10, 2025
Reviewer name: Greendude
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent picture quality, good sound

[This review was collected as part of a promotion.] Excellent picture quality straight out the box, lots of adjustable settings. Very easy to set the TV up, excellent option to use Freesat rather than just freeview like a lot of other makes. From a modern TV, sound quality is good, I would say for most of the time, it's perfectly acceptable and you don't notice it's lacking. Add a quality soundbar and this transforms the TV for films.

Review from lg.com/uk
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