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Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for
VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J
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Showing 3,341-3,350 of 12,497 reviews
Mar 20, 2023
TowerRat
5 out of 5 stars review

Great quality for cost

[This review was collected as part of a promotion.] Very happy with this 4k TV. Easy to setup and use. Only complaint, and it's NOT Vizio's fault, I have Dish, and the Dish remote will NOT control all functions/movements in the Smartcast mode (tried all 14 codes for Vizio) so, to use ANYTHING in Smartcast I'm forced to keep the Vizio remote handy.

Review from vizio.com
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Aug 12, 2021
Emery
3 out of 5 stars review

Picture great and user friendly

I love it however the audio and video aren't synced. There's a setting where you can attempt to sync them better but it doesn't work. Have to reboot the TV every other show/streaming service I switch between almost. Very annoying, apparently it is an update issue but i dont understand why that is a problem considering WiFi is connected always. Oh well, still love the quality of the picture and when sound is synced it's great!

Review from vizio.com
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reply from Customer Care

Hello Emery, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Jan 18, 2023
tepon
5 out of 5 stars review

Simplicity At Its Best!

[This review was collected as part of a promotion.] Recently purchased the VIZIO V-Series 50 Smart TV. It was surprising easy to setup and watching within a short period of time after I removed it from the box. Instructions were clear and to the point. I know that I had a support number to contact in the event of problems or questions, but it was not needed. I am very pleased with the product and I have recommended it already to other folks for their consideration.

Review from vizio.com
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Sep 5, 2022
JLL6
3 out of 5 stars review

TV won't stop rebooting after 3 months of use

[This review was collected as part of a promotion.] I was very pleased with my Vizio tv as I've always been in the past I still own 5 others but this one just started acting weird. It reboots every 1 or 2 mins or just randomly. I am frustrated because it's for my mom.

Review from vizio.com
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reply from Customer Care

Hello JLL6, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Jul 6, 2023
dumbokie
4 out of 5 stars review

Smart tv prime and all the preloaded apps.

[This review was collected as part of a promotion.] I love the way I can stream movies from internet and all the free streaming apps on there already loaded. Makes watching tv fun. Makes decision making hard so many choices. Unbelievable when I can remember only three channels growing up in rural area.

Review from vizio.com
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Dec 21, 2021
Wise
5 out of 5 stars review

Great TV

I have purchased several Vizio TVs in the past, but switched to a different Big Name two years ago. I learned quickly that the bigger the name didn't mean the quality was any better. After issues with the picture and ultimately the sound quality I replaced it and returned to the Vizio brand!

Review from vizio.com
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Aug 26, 2023
Sebo828
1 out of 5 stars review

This tv would be five star if it work correctly

[This review was collected as part of a promotion.] This tv looses internet when it directly plugged into ethernet. I check wifi on phone and workin just fine. I have to factory reset tv each time and then I gotta redo all my apps gotta reload everything such a pain. Guess it's these tvs so beware. Oh I've had screen go Grey while streaming and cnt figure it out y that it come back. Guess alot this model has had other issues

Review from vizio.com
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reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Jan 24, 2023
Jay K.
5 out of 5 stars review

Great tv and support for the price

[This review was collected as part of a promotion.] Beautiful display and well worth the money! Had an issue with the sound doing a buzzing sound at certain low frequencies but Vizio support promptly sent someone and no more buzz! Keep in mind sound from such a sleek thin tv won't hold a candle to getting a sound bar or something so I do have plans to upgrade that later on.

Review from vizio.com
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Jan 20, 2023
2ndTVGuy
5 out of 5 stars review

Great Functionality and Quality for Price

[This review was collected as part of a promotion.] Bought this tv couple of months ago and am very happy with the functionality and quality. To be fair, this isn't a revolutionary TV for the price point, but it fits the bill to the tee. We use it as a second tv underneath our primary tv, because why not, and it serves its purpose well for streaming youtube, AirPlay, and other cool stuff. Also to be fair, the smart TV interface is pretty laggy so just hook it up to Alexa and tell her to take you straight to your streaming service of choice. Anyway, it's good for the price and you should also get it. If you have more Benjamins, buy a more premium Vizio model.

Review from vizio.com
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Jun 4, 2022
Lynx
3 out of 5 stars review

Great tv with issues

The tv is basically fantastic. Color etc. Just got my replacement after the one i purchased broke after two months. Took a month to get the new one to me. And the warranty is retroactive to the purchase date. Makes no sense. Never had a tv break after two months. Will this one also. Who knows. I have other models that still work after 10 years

Review from vizio.com
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reply from Customer Care

Hello Lynx, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.