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Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for
VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J
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Showing 3,301-3,310 of 12,497 reviews
Sep 17, 2022
donotbuy
1 out of 5 stars review

Crap platform

Have 2 of the same model, purchased at the same time, so didn't know how bad they were going to be. They both lock up all the time and I have to unplug them and wait a few minutes to reboot before they will respond again. Biggest complaint. There are a lot of apps preinstalled and you can not remove ANY of them. You can change the order but you still have to go thru hundreds to get to the one you want.

Review from vizio.com
Helpful?4N4JR6YAX0QW13891656428
reply from Customer Care

Hello donotbuy, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Jan 25, 2023
BrentW09
4 out of 5 stars review

Great features for a greater price!

[This review was collected as part of a promotion.] This is my third Vizio tv. Unfortunately, this was a replacement for the last as the previous tv had distortion around the outer 6 inches of the image right out of the box. It was mainly noticeable when the screen was darker, but significant enough that it was a distraction. The replacement is MUCH better (although there is still slight discoloration on darker images). Overall, the tv has a fantastic picture, and quite a number of built-in apps the reduce the need to connect other peripherals such as an Apple TV or chromecast.

Review from vizio.com
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Sep 7, 2022
songster
2 out of 5 stars review

Hard to setup inputs

[This review was collected as part of a promotion.] Great TV except for setting up inputs. HDMI 1, 2 don't appear when I select input. I've checked and they're not hidden. Also has a cheap remote w/o channel buttons. Makes it hard to select antenna channels.

Review from vizio.com
Helpful?4N4JR6YAX0QW13891656428
reply from Customer Care

Hello songster, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Feb 13, 2022
DREW
2 out of 5 stars review

Buggy TV. Be willing to put up with a cheap TV.

Acceptable picture and good smart features but has an issue that if not used daily it will not respond to most of the remote buttons unless you unplug it or turn it off and on several times until the power light is blinking. The picture is not as crisp contrast as LG and the channel number is Very Small! For the same price buy the LG.

Review from walmart.com
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reply from VIZIO

Hello DREW, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Dec 30, 2023
HotChineseSauce
4 out of 5 stars review

For the price, it's a great TV

[This review was collected as part of a promotion.] Needed a decent TV for a lounge and this tv does the job. Picture is solid and since the last software update, the user friendliness has been great. Only “complaints” are that sometimes, it is a little buggy or slow when clicking through apps. Sound is decent, but you should get a soundbar or stereo system when buying any big TV. Would recommend if using as an extra TV.

Review from vizio.com
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Jul 13, 2022
Dtiby1
5 out of 5 stars review

Replaced a 15 yr old Vizio plasma with this..

Although the old plasma was way beyond it's life expendendcy, 15 plus years, it was still in good working order...but the heat given off was too unbearable ..I am currently trying to adjust the sound quality to each program..I understand every program or movie has different quality and at least I can adjust it to my older hearing concerns.

Review from vizio.com
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Dec 18, 2023
LindaMG
5 out of 5 stars review

Mrs.

[This review was collected as part of a promotion.] Received a big TV for the Living Room (finally). Couldn't figure out how to get my cable channels, so I had to call them. The Tech. was great and had me viewing my channels in no time. Picture is perfect too!

Review from vizio.com
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May 25, 2022
jalaltariq
5 out of 5 stars review

Lifelong Viz Fan!!!!

The very first flat panel tv I ever bought was a Visio 42 inch Plasma display wayyyyyy back in the olden days of 2007. I have since bought a couple more brands but always end up going back to The Viz!!!! Picture quality has always been first-rate and every Vizio tv I have bought is still in service with the exception of one that was broken during a move. (kids)

Review from vizio.com
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Oct 21, 2022
camala
2 out of 5 stars review

Not happy with product...too many glitches

[This review was collected as part of a promotion.] Too many glitches and not very user friendly...channels on the home side keep locking up, freezing or just won't open...often have to unplug tv and do reset in order for it to work correctly - for a little while before having to do all over again...tv side usually works fine

Review from vizio.com
Helpful?4N4JR6YAX0QW13891656428
reply from Customer Care

Hello camala, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Dec 18, 2022
Frank from Erie
4 out of 5 stars review

Remote

[This review was collected as part of a promotion.] Mostly pleased with the purchase, we've had the TV for a week; the remote does not work sometimes (often), so I have to unplug the TV for 15 seconds in order for the remote to work, the next time I try to use it, it might work, it might not work. I am hoping they will send me a new remote.

Review from vizio.com
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