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Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for
VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J
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Showing 3,001-3,010 of 12,497 reviews
Sep 22, 2022
RogerOBwan
2 out of 5 stars review

Can' access my local provider

[This review was collected as part of a promotion.] Couldn't find anything on you site about availability of local tv providers and turned out that you don't support my local provider. Now the tv is useless to me for live sports since I can't get the local provider, NBC Sports app or anything resembling either of them

Review from vizio.com
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reply from Customer Care

Hello RogerOBwan, thank you for taking time to let us know of your concerns today. You will need an antenna attached to your TV for the best reception of local channels and then you will need to complete a channel scan in the TV's menu. A few things like the placement of the antenna, hills or buildings near your home, and other environmental factors could determine the channels that are and are not found by your antenna as well. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Aug 26, 2022
Anonymous
5 out of 5 stars review

Great picture, excellent remote setup

[This review was collected as part of a promotion.] The picture is superb, very sharp and easy on the eyes. If you use any subscription service like Netflix or Disney Plus, it is likely to have a dedicated button on the remote, which is a great feature. Plus, it has some free channels, which is a great bonus!

Review from vizio.com
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Sep 24, 2023
jazzy c
5 out of 5 stars review

this is the best tv that i have ever bought.

[This review was collected as part of a promotion.] i bought this tv about a month ago, outstanding color,and picture, and sound quality. navigating the remote is awesome, so easy to use. plus you can use cell as remote. over all just a great tv with so many outstanding features.

Review from vizio.com
Helpful?4N4JR6YAX0QW13891656428
Jan 4, 2022
Kranki
5 out of 5 stars review

I've owned at least 8 of this brand

Previous ownership satisfaction is the #1 reason I continue to purchase VIZIO. One in particular was on a covered dock for years without incident. Another over a large rock fireplace in a gazebo again without incident. Proven dependability to say the least. They have neccessary bells and whistles on the back for wanted "Add On" gizmos. Hey, they're good TVs.

Review from vizio.com
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Sep 27, 2023
GameofThrones_Geek
1 out of 5 stars review

Straight out of the box - and no sound!!!!!!

[This review was collected as part of a promotion.] I bought this a few months ago to replace a current VIZIO TV that has been on the fritz. I finally gave in and pulled out the new TV. Imagine my huge disappointment when I get everything set up, turn on the TV, and discover there is no audio. I did online research and took over 1-1/2 hours to do all of the trouble shooting steps and still zippo. Of course I can get support but honestly, I am a person who works 70-80 hours week - fitting in a customer service appointment is stressful and frankly shouldn't be needed with a brand new TV. If I have to take this TV to ship back for a replacement I will cry. I am sad because the video is lovely and the interface is a vast improvement over prior models.

Review from vizio.com
Helpful?4N4JR6YAX0QW13891656428
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Sep 3, 2022
tv2001
5 out of 5 stars review

Great Picture and Low Price

[This review was collected as part of a promotion.] Easy to setup and has so many apps. I will spend weeks just going thru all the apps and features of this TV. Playing Blue Ray content look like 4k. Sound is OK for most of the time, but I will be buying a sound bar soon. For the price you can't ask for a better 4k TV.

Review from vizio.com
Helpful?4N4JR6YAX0QW13891656428
Sep 7, 2022
RLR358
5 out of 5 stars review

This is my 2nd Vizio tv

[This review was collected as part of a promotion.] I bought a 55” V Series for my newly remodeled family room about two years ago. It has worked great, lots of features and apps. So I bought a second 50” for the basement rec room to replace a 6 year old Sony. Much better.

Review from vizio.com
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Sep 5, 2022
Wolf!
4 out of 5 stars review

Good features

[This review was collected as part of a promotion.] Originally purchased in the 1st one from SAM' in Feb 2022 and had to return due to defect. Received a replacement and it failed in July 2022. Received replacement from Vizio August 1, 2022. When functioning it shows a great picture.

Review from vizio.com
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Feb 12, 2023
Chriztie
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] This is my 5th one. Have never had problems, only replaced my first one after 6 years because my kids shot it. Love it just as much. Harry potter, and planes fire and rescue loved amazing, and so far the game looks amazing.

Review from vizio.com
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Jun 13, 2022
Dylan
2 out of 5 stars review

Quickly became a headache.

I've owned this TV for about a year now, and have run into far too many issues than this TV is worth. First I'll start with the positives. Picture quality is great and I like the extra features it has. The V Gaming Engine with its Variable Refresh Rate is a great touch as well. Also the remote control works at a pretty decent range. Has a lot of streaming apps built-in as well. HOWEVER, this TV's firmware is so buggy and horrible to deal with, and I'm regularly encountering some kind of issue. I've checked if there were any firmware updates and there aren't any. Issue 1: The biggest issue I encounter is sometimes the TV just doesn't work. You press the power button, the backlight turns on but the screen stays black. I then have to unplug the television for 30 seconds and plug it back in to get it to work. This usually happens once a week. Issue 2: When switching to an input to play my Xbox, sometimes the sound doesn't work period, and I have to switch to either the Free TV or YouTube app, play a video so sound comes out the speakers, and then switch back to the Xbox input. This usually happens every 2 or 3 times I switch inputs. Issue 3: When connecting to smart home apps like Alexa or Google Home, the TV registers itself as 2 separate devices, one for audio streaming and the other for video. It should just register itself as a TV. Because of this I cannot use Google commands to turn the TV off. Issue 4: After turning on the TV, sometimes the volume does not work unless you reduce volume to zero, or mute and then unmute. Not huge, but still shouldn't happen. This happens almost every time I turn on the TV. Issue 5: You cannot use the feature that turns off the screen, but allows sound to keep playing, with a sleep timer. I tried this so I could play music before falling asleep. But using this feature negates the sleep timer, and every time I've tried this, I wake up and the screen is on. So basically once the timer hits zero, the screen turns back on and the TV stays on all night instead of turning off. Issue 6: Sometimes the Free TV app just doesn't work at all, initially it worked perfectly. This happens almost all the time now. Initally was a great TV at a decent price, and has quickly become a nuisance that sometimes give me more annoyance than actual entertainment. Consider either spending more or buying a different brand.

Review from walmart.com
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reply from VIZIO

Hello Dylan, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.