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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
330 ratings223 reviews
  1. 5 stars63% (208)
  2. 4 stars10% (32)
  3. 3 stars8% (25)
  4. 2 stars5% (16)
  5. 1 star15% (49)
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Showing 11-20 of 223 reviews
Sep 20, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

GAME CHANGER FOR BIGGER GUYS

I’ve been sleeping on the King-size Member's Mark Hotel Premier 14-Inch Hybrid Mattress for a week now, and it is easily the best sleep decision I have ever made.Being a bigger guy, I was advised to invest in the 14-inch thickness, the hybrid design, and specifically the FIRM comfort level. Let me tell you: if you are a heavier sleeper, do not fear the word 'firm.' Standard mattresses tend to sag, dip, and trap you in a hole by morning, which ruins your back. This firm hybrid completely redefines support. It doesn't feel like sleeping on a brick; instead, it provides a solid, premium, uplifting foundation that keeps your spine perfectly aligned while the top layer gently contours to your body. You sleep on the bed, not in it, meaning you get incredible pressure relief without sacrificing an ounce of structural integrity. The build quality here is vastly superior to softer alternatives.Pro tip to unlock its full potential: I placed a bunkie board directly between the mattress and my platform bed frame. It adds an ultra-stable foundation that prevents any micro-sagging, and it has made a world of difference. This setup punches way above its price point. If you want a mattress that actually holds its form, protects your back, and delivers luxury-hotel sleep night after night, pull the trigger on the firm hybrid! Just buy it and thank me later!!!!

Helpful?30AH1NYCYB8Y13890868215
Oct 3, 2026
Reviewer name: Lori
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Awful

I think the problem is that the mattress never expanded on one side. I've bought mattresses in a box before I never had this problem. Absolutely terrible purchase and not cheap.

Helpful?30AH1NYCYB8Y13890868215
Mar 16, 2026
Reviewer name: Texas Papaw
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great deal

The mattress was ready for use by the first night. After years on a firm Purple bed, this medium seems very soft but my wife loves it. I weigh 100 lb more than her. Overall it's a high quality product at an excellent price.

Helpful?30AH1NYCYB8Y13890868215
Sep 13, 2026
Reviewer name: Eddy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Mattress from store.

Good firmness. Not too soft or firm. But about 2” shorter then a standard 80” (x 76”) King. The cover bag fits loose and moves around annoyingly during sleep rollovers. I filled edges of 4” matters topper pieces and it’s great.

Helpful?30AH1NYCYB8Y13890868215
Sep 4, 2024
Reviewer name: Jon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

XL Twin Pair

We bought two of the XL Twin size to replace our King size mattress, and use them on a pair of matching adjustable bases. We’ve only had them a couple of weeks, but so far we're both happy with them! This 14" thich mattress works well with the adjustable base, though a thinner mattress might work better.

Helpful?30AH1NYCYB8Y13890868215
reply from Performance Sleep Products

Hi Jon - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Apr 16, 2026
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Great hybrid mattress

This is a high quality mattress that is around half the cost of a name brand mattress of a similar type. It does give you a cooling effect as well as sufficient support to get a good night's sleep. I'm very happy I purchased this mattress, because it checks all the boxes of comfort and stability for a product of this type. It takes around a day to expand after you take it out of the wrapper, and I like the feel of the fabric that encases the mattress. Very good purchase. Highly recommend it.

Incentivized Review
Helpful?30AH1NYCYB8Y13890868215
Apr 15, 2026
Reviewer name: Ddasan
5 out of 5 stars
5 out of 5 stars review

Real msdium softness

It came in a box, which was convenient for us to bring it in house, but much hearvier than it looked. As soon as opened it un sealed it, it became like normal matress with good height. It was true medium softness. I like soft, but my husband prefer a medium hardness. However, we both had a good night sleep the second night. First night was a little strange from our old 16 year mattress. One thing I didn't care for was odor from the mattress. I have it for about 6 days, it still there. Hopefully it will go away.

Incentivized Review
Helpful?30AH1NYCYB8Y13890868215
May 4, 2026
Reviewer name: Bibi
5 out of 5 stars
5 out of 5 stars review

Its a dream

Best nights sleep i have had in such a long time. This mattress is plush, so comfortable, its perfect for me. Its thick perfect firmness for my confront level. Its high which is great. I don't like thin mattresses. Great quality. Its expands very fast and adjust. This is an awesome matress. Its memory foam 5". Its great for my back. It has cooling technology. Its just amazing. We love it.

Incentivized Review
Helpful?30AH1NYCYB8Y13890868215
Dec 6, 2024
Reviewer name: SG
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great Mattress!! Horrible FedEx Delivery!!

Ordered this mattress for my sister in San Antonio. FedEx showed it to be out for delivery for 4 days. Had to cancel the order and re-order for pick up because FedEx could never tell us where the mattress was. Sam's really needs to rethink their delivery carriers.

Helpful?30AH1NYCYB8Y13890868215
reply from Performance Sleep Products

Hi SG - We are happy to hear that you are satisfied with your purchase. We appreciate your review and will communicate this shipping delay and apologize for this inconvenience.

Apr 21, 2026
Reviewer name: Lesaluv
5 out of 5 stars
5 out of 5 stars review

Great option and best of both worlds! Heavy lift!

Thos mattress is great! I chose the hybrid because I've been sleeping on a memory foam mattress for a few years and it's starting to wear out. This one has memory foam and springs ans can be used with several types of bed frames ( I have a platform bed). It's pretty thick so i believe any sleeping style could find a good spot. You don't necessarily need a boxspring like a regular mattress so that saves you some money. Also, be ready for a 2 person lift.. it weighs over 100lbs!!!

Incentivized Review
Helpful?30AH1NYCYB8Y13890868215