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Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)

No accountability. Ship date is not accurate. Now won't cancel/refund until it ships. Seriously. The issue being it won't ship and we cannot get refunded until it does. Do not purchase!

Would be a zero if possible

Bought the Cal-King/medium level.  LOVE IT!!!

Great choice

Poor quality

Don't waste your time on this mattress. We had two more delivered after the first one was faulty, the first replacement mattress being both the wrong size and the wrong model. Turns out both the first and the third were faulty. Neither expanded to the full 14" height after more than a week of inflate time, both were 70" instead of 75". The return/replacement process is a nightmare. A private shipping company, which was terrible to deal with, was dispatched to our house to collect the mattress. The first replacement mattress was a California King instead of a twin. Unfortunately, we did not figure this out until it had expanded partially on my child's bed and partially on the floor. When I spoke with someone about the issue, I was told that my child could sleep on the california king on the floor while we awaited the pickup and replacement of the extremely too large mattress. It was a true delight to try and get a fully expanded california king out of the room, down the stairs, and outside for the aforementioned terrible shipping company to come and pick it up. While awaiting the pickup and shipment of the appropriate size model my child was completely blocked out of her room by the mattress and forced to sleep elsewhere. After the third and final mattress arrived we set it up and let it sit for longer than the 3 recommended days. It is still just 12" high and 70" long. It does not come anywhere near filling the cover and no sheets will ever fit it. It will be going back. Both of my adult children have had great success with other Sams mattress models, but do not get this one.

defective

This Member's Mark mattress from Sam's Club was a great find! I am so obsessed! It has a premium feel at a pocket friendly cost. It comes as a bed in a box for easy transport without the delivery fees. Just look at the breathable surface Texture  and edge support. After one night of sleep, I could tell the difference in the pressure relief! My husband and I recommend 10/10 for anyone wanting a spacious, supportive night's rest without breaking the bank!

We upgraded our bed! Best decision EVER!

Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)

Member photos

Would be a zero if possible

Great choice

Poor quality