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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,521 ratings1,572 reviews
  1. 5 stars80% (4,394)
  2. 4 stars11% (612)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

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Showing 431-440 of 1,572 reviews
Nov 5, 2021
Sandra 39
1 out of 5 stars review

Size is not the same!

I have bought this for a long time now, however the last box I bought in size large I thought I gained 10 lbs!! They were so tight around my waist they rolled down to the middle of my stomach. Why oh why did you change them?

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Hi Sandra! We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jul 13, 2021
Lynn
1 out of 5 stars review

New sizes run very small

I'd been buying S/M for my Mom and they were perfect. I bought size M in this new style and they barely fit her. They don't stretch like the old style and she said they are uncomfortable. I do not recommend this product.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

HI Lynn! Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Nov 5, 2021
ClubShopper4
1 out of 5 stars review

Run VERY small!

Bought these for my mother-in-law because they were a good deal cheaper than Depends. I "usually" like Members Mark products but these do not cut it! According to my MIL, these don't even cover her butt they're so small. Guess it wasn't cheaper!

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 17, 2021
Dale
2 out of 5 stars review

They've changed.

My wife has uesd these for quite some time and loved them. They changed them, made them "better" now she hates them and is looking for something else. They don't fit as well and fall apart.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Hi Dale..Thank you for your feedback. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 18, 2021
AH808
1 out of 5 stars review

Sized too small!

I used to buy the S/M underwear, so when this new item came out, I got the M just to be safe. However, it is still too tight! Sizing is MUCH smaller than previous and the padding portion is baggy.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 21, 2025
Ruby
5 out of 5 stars review

These do a great job.

Sad fact of life is, most of us will need incontinence products when we're older. I'm so thankful I decided to try these. Due to the price, I chose the Member's Mark. They don't have any scent which is great. It's hard to tell that I'm wearing them at all. No noise, of paper or anything. They stay in place. So far, I haven't had any leaks. I wasn't sure if I was ordering the correct size, but the medium fits perfect. They stay in place and don't ride up, or fall down. Please, Sam's, please do not change how these are made. Thanks for having great store brand products.

Helpful?5GU7CLX9CFHV13890762616
Aug 25, 2025
anonymous
5 out of 5 stars review

Great brand

I've tried other supposedly better brands and came back to these. They fit well, are comfortable, don't leak, feels dry against your skin and have a reasonable price. I find them superior to others I have used which were more costly, and was more than happy to come back to these after trying others.

Helpful?5GU7CLX9CFHV13890762616
Nov 27, 2025
doubt
5 out of 5 stars review

Love love these

I had an accident one night %26 was afraid I wet myself pretty bad but I got to the toilet pretty quick so I'm doing good right now. The protection was great didn't even get myself wet that much so was very happy. I'm going to order one size down because I lost weight so I will need see how I do. Thanks u

Helpful?5GU7CLX9CFHV13890762616
Sep 14, 2025
nhemph
3 out of 5 stars review

Not a "Discreet" delivery

Had product delivered, per website item "Ships in a discreet package ". This was not the case, this was not discreet at all! Product had a shipping label slapped on box and sent. Delivery was to an apartment with concierge, so the box dropped, unwrapped to the front desk, then left in a hallway in front of the door for all residents to see what was delivered to this resident! This was not something everyone needed to see!

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Mar 26, 2024
Bridgett
5 out of 5 stars review

Verified Purchase

Mom is happy

These are great for my mom.

Helpful?5GU7CLX9CFHV13890762616