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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars5,476 ratings1,566 reviews
  1. 5 stars80% (4,356)
  2. 4 stars11% (607)
  3. 3 stars4% (203)
  4. 2 stars2% (92)
  5. 1 star4% (218)

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Showing 251-260 of 1,566 reviews
Aug 21, 2025
Renee
5 out of 5 stars review

Verified Purchase

Staying dry

Works great for my mom

Helpful?5GU7CLX9CFHV13890762616
May 27, 2025
Ana
5 out of 5 stars review

Verified Purchase

It’s better than the brand name

Quality

Helpful?5GU7CLX9CFHV13890762616
Mar 18, 2026
Dianna
1 out of 5 stars review

Smell

Opened box, had two sleeves in plastic, open plastic and the smell was overwhelming. Like a very strong plastic chemical. Had to take them outside and air them out. was really disappointed and will not purchase again.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Dianna, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Jan 15, 2026
Mom
3 out of 5 stars review

New design less dependable.

We have been using these for years for my adult daughter with autism. The design changed some months ago. They removed the tight inner elastic. Sadly, now they leak like crazy at night.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 28, 2023
Foxy
5 out of 5 stars review

Great value, great product

Glad I decided to buy these. Great value. More for the price than most. Good fit. No leaks. These are probably the best overall I have tried. When I get out of bed, all the liquid is inside the brief. Bed is dry. The one change I would make is to make them longer in the back. I am tall . I recommend that you try these.

Helpful?5GU7CLX9CFHV13890762616
Jun 19, 2021
Tim
1 out of 5 stars review

New Version Not the Same - Cheaply Made

I have been buying Member's Mark Underwear for my Mother for awhile now. She said they were the best of all she's ever used, comfortable, perfect fit and held in liquid. These were recently changed and supposedly only the packaging and sizes were going to change, but they are NOT the same. It is a completely different material (kind of fuzzy) that rips easily and the new sizing allows for easy leakage. I'm very disappointed as Member's Mark had been a guaranteed solution for her and I upgraded my membership to get free monthly shipping of them. Now I have to start looking for another brand.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Hi Tim! Thank you for your feedback and our apologies for all the issues. Please call our Customer service number at 888-301-0332 so that we may assist and offer suggestions and help. Thank you.

Jun 27, 2021
Jane
2 out of 5 stars review

Extremely disappointed in change!

Extremely disappointed in the change in Member’s Mark incontinence underwear – the sizing is obviously much smaller. My 96 year-old mother (wears a size 16-18 pants) has been wearing this brand in Large for a long time. The previous version (in the pink/purple box) fit comfortably and she could easily put them on herself. This new version (in the purple box) is visibly smaller and a struggle for her to pull on.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Afternoon Jane. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Sep 15, 2021
Kathryn
1 out of 5 stars review

You shouldn't have changed them.

I have purchased your briefs for quite a while for my adult handicapped daughter to wear to bed and was very pleased with them in the past. Why did you change them? I suppose with inflation, you needed to reduce costs, but reducing the size and quality of your product was not a good decision. You could have raised the price or reduced the number in the box. I wouldn't have liked it, but I probably would have continued to buy your product. Now, I need to look for something else.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Kathryn. We are sorry to hear about your daughter's experience with sizing as we want our underwear to fit and perform their best for you. We promise to refund or replace any item you find unsatisfactory until you find the best size. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 24, 2021
Iggy
3 out of 5 stars review

But Why?

Why did they change the adult disposable underwear for women? The new underwear is a joke. They are poorly made, sized wrong and the padding is not absorbent. After 2 1/2 years I will have to look elsewhere for underwear. Member's Mark missed the mark this time.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Iggy. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Sep 27, 2022
4X mom
5 out of 5 stars review

Verified Purchase

Pennies for Peace

Some older children are still not quite able to stay dry all night, so these in a size "S" are a great alternative for those that have outgrown regular pull-ups. They're much less expensive and they have a greater absorbency. The kids sleep more confidently, and they're okay to wear twice if they do stay dry. They are pretty durable (they don't tear easily) and they have plenty of elastic. In fact, kids with a shorter torso may need to fold the top down. The only drawback for this use seems to be that the leg openings are much too big, but the kids just pull them up a bit higher. I would venture to say that these would be a good option for adults, also.

Helpful?5GU7CLX9CFHV13890762616