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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,597 ratings1,591 reviews
  1. 5 stars80% (4,454)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (223)

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Showing 191-200 of 1,591 reviews
Nov 28, 2023
Reviewer name: Gloria
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Refund on shipping

Your website said my order didn’t go through twice and told me to reorder so I did. I looked and it had ordered 3 of the item I wanted. I canceled 2 of them and all 3 were shipped to me in 3 different shipments. I was charged shipping on all 3 items. I called customer service and they said someone would email me about a refund on the shipping. I never received an email or a refund. Not happy!

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Feb 2, 2024
Reviewer name: SteelerFanMom
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

We're happy but the wearer isn't

I purchase these for my 90 yr old MIL who lives with us. We appreciate being able to buy them in this size package, and the fact I can get them shipped quickly is key but she recently wanted to call "the owner" of the store to complain about how they fasten along the sides. She seems to find them suddenly uncomfortable.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning . We’re disappointed to hear that your recent experience with our protective underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Nov 1, 2022
Reviewer name: Frustrated
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Product changed

These used to be a perfect fit until the sizing changed. We went by waist measurements like always but there is no “tushy” coverage. Think along the lines of a thong. My mother is not a large woman so I cannot imagine what problems other ladies may experience.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Oct 9, 2024
Reviewer name: Sharon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

I was elated when this product came back in the Sam’s store here in Charleston, South Carolina. I usually pick up several boxes for my mother who is up in age. This product works excellent keeping her dry and I am thankful for that and the price is awesome. I find it better than the depends, thank you Sam for another great product

Helpful?5GU7CLX9CFHV13890762616
Sep 6, 2024
Reviewer name: A Satisfied Customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Holds & Fits Better Than Any Other

My mother is a very petite woman. She only weighs about 80 lbs. We've tried all the competitor's brands Size Small & This Is the ONLY Brand That Fits Like They're "Supposed" to Fit. I Purchased My 1st Sam's Club Membership Just to Be Able to Purchase Only This Brand in the Future.

Helpful?5GU7CLX9CFHV13890762616
Nov 26, 2022
Reviewer name: SuzieQ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

I have an elderly family member who uses this item and it was out of stock at the local club. A name brand item was purchased and she much prefers the Members Mark product. So happy that we are able to purchase the Members Mark product for free delivery while our local Sam’s Club is out of stock!

Helpful?5GU7CLX9CFHV13890762616
Nov 21, 2025
Reviewer name: Ruby
5 out of 5 stars
5 out of 5 stars review

These do a great job.

Sad fact of life is, most of us will need incontinence products when we're older. I'm so thankful I decided to try these. Due to the price, I chose the Member's Mark. They don't have any scent which is great. It's hard to tell that I'm wearing them at all. No noise, of paper or anything. They stay in place. So far, I haven't had any leaks. I wasn't sure if I was ordering the correct size, but the medium fits perfect. They stay in place and don't ride up, or fall down. Please, Sam's, please do not change how these are made. Thanks for having great store brand products.

Helpful?5GU7CLX9CFHV13890762616
Nov 27, 2025
Reviewer name: doubt
5 out of 5 stars
5 out of 5 stars review

Love love these

I had an accident one night %26 was afraid I wet myself pretty bad but I got to the toilet pretty quick so I'm doing good right now. The protection was great didn't even get myself wet that much so was very happy. I'm going to order one size down because I lost weight so I will need see how I do. Thanks u

Helpful?5GU7CLX9CFHV13890762616
Feb 6, 2026
Reviewer name: SUSAN
5 out of 5 stars
5 out of 5 stars review

Absolutely the BEST !!!

I was very very impressed with these ! I have tried several other brands and these are by far the best I've ever used ! They have a stretch that is snug but not tight at all and the crouch pad is wider with less "ruffle" on the sides. The rear also seems a little bit larger , not like most of the others that don't feel like they cover your bottom. I find that there is no sag in the butt that I always felt showed through my pants. This is the closest I've come to finding one that actually fits and feels more a regular pair of under panties. Highly recommend !

Helpful?5GU7CLX9CFHV13890762616
Jan 1, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Comfortable and Dependable!

I have used the Members Mark brand for the past 2 months now and I am totally HAPPY! I have tried various versions and have only used the Depends brand for the past few years which is an awesome brand. But this new Members Mark brand is a delightful welcomed change! The color of powder pink had my attention fast! The fit is extremely comfortable in all ways. I havent experienced any leaks. The price break is fabulous! Relief is all around! Thanks!

Helpful?5GU7CLX9CFHV13890762616