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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,597 ratings1,591 reviews
  1. 5 stars80% (4,454)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (223)

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Showing 171-180 of 1,591 reviews
Feb 7, 2024
Reviewer name: Fine
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable

In my personal opinion after using this product it doesn't hold and keep you dry. And it like waring a diaper from the early 80 when paper diaper first came on the market. I wished I could keep using these. Good price but not very comfortable.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning, We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 1, 2024
Reviewer name: Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic

They are great for me!! I can be confident in them to keep me from having an accident in all situations. I am 100% incontinent so I have to have something I can truly rely on. These adult diapers work great!!

Helpful?5GU7CLX9CFHV13890762616
Jun 7, 2025
Reviewer name: Glo
1 out of 5 stars
1 out of 5 stars review

Not great product

Absorbent material separates, leaving a void in absorbency areas which causes problems with moisture going into clothes. Sides are also vulnerable to moisture leaks

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 13, 2021
Reviewer name: Nels
2 out of 5 stars
2 out of 5 stars review

Not satisfied with newer design

The quality and the sizing have deteriorated considerably. I have been buying these for for my wife for several years and she is now very disappointed.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Nels. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 15, 2021
Reviewer name: Neil
1 out of 5 stars
1 out of 5 stars review

Update is no good

The updated product is a poor fit, and very uncomfortable. It feels rough, hard and chafes. I will be returning the box and forced to switch to the much more expensive name brand since I cannot use this.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Neil. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 22, 2023
Reviewer name: Peaches
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable

Bought these for my mom and she says they’re great. She is very confident wearing them when going out. They are strong and comfortable and perfect fit. She recommends them.

Helpful?5GU7CLX9CFHV13890762616
Nov 4, 2021
Reviewer name: BJ
1 out of 5 stars
1 out of 5 stars review

Would never buy again

I normally use Tena, but these were much cheaper. They fit like high ruse underwear. They were not very absorbent. If I start to leak it runs over the sides and down my legs. Wasted my money. Back to Tena…

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning BJ. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Mar 12, 2026
Reviewer name: PAMELA
1 out of 5 stars
1 out of 5 stars review

crotch needs to be made much wider and thicker/more absorbent to stop leaks!!! what a mess when you cant make it to bathroom and this that you are wearing allows pee to roll down both legs!!! :(

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Pamela, We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Mar 18, 2026
Reviewer name: Dianna
1 out of 5 stars
1 out of 5 stars review

Smell

Opened box, had two sleeves in plastic, open plastic and the smell was overwhelming. Like a very strong plastic chemical. Had to take them outside and air them out. was really disappointed and will not purchase again.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Dianna, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Mar 15, 2026
Reviewer name: ANGELA
5 out of 5 stars
5 out of 5 stars review

I purchased these for my mother who is in a dementia nursing home. The mediums fit her 5'3"/ 120 frame perfectly. She never soils her clothing when wearing these. I will continue purchasing these at this great price.

Helpful?5GU7CLX9CFHV13890762616