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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,597 ratings1,591 reviews
  1. 5 stars80% (4,454)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (223)

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Showing 141-150 of 1,591 reviews
Apr 1, 2022
Reviewer name: Joy from Texas
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

RUNS SMALL

These run small compared to others I have tried. Large usually is way too large so I ordered a Medium. It is very hard to pull up!

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Joy! We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jul 24, 2026
Reviewer name: Grandma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No leaks at all!

These are great

Helpful?5GU7CLX9CFHV13890762616
Jun 27, 2026
Reviewer name: Kathleen Budavari
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Undergarment

Comfortable & absorbent

Helpful?5GU7CLX9CFHV13890762616
Aug 25, 2021
Reviewer name: Smiley
3 out of 5 stars
3 out of 5 stars review

Not the same as bought before

I bought this and have been buying the same size for my mom that weights 80 pounds but the size small this time was way to small don't know why the product size has changed was not able to use them

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning. Thank you for your feedback. I recommend trying the new Women’s Medium. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jul 25, 2021
Reviewer name: Gaby
2 out of 5 stars
2 out of 5 stars review

First time buyer...will not buy again

I purchased these for my mom based on the almost five stars rating. My mistake was not reading the recent reviews. They are way too small, not what she expected. Will go back to Tena or some of the other brands. Will return them tomorrow.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Hi Gaby. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 4, 2021
Reviewer name: BJ
1 out of 5 stars
1 out of 5 stars review

Would never buy again

I normally use Tena, but these were much cheaper. They fit like high ruse underwear. They were not very absorbent. If I start to leak it runs over the sides and down my legs. Wasted my money. Back to Tena…

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning BJ. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 27, 2021
Reviewer name: Dodie
1 out of 5 stars
1 out of 5 stars review

please bring back previous type

Please bring back the previous ones that were made for men and women. Have tried 3 different ones and they don’t compare. Always get x large, and other brands are skimpy.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good morning and thank you for your loyal patronage. The Members Mark XL Unisex Underwear has been discontinued. But, please call our customer service line at 888-301-0332. They might be able to reach out to the manufacturer for other options.

Sep 26, 2021
Reviewer name: jerry
1 out of 5 stars
1 out of 5 stars review

NOT Mediums

These are NOT mediums. They are SMALL size. If you have a 31 inch waist, they will be very very tight. Any bigger waist, good luck. The old ones were actually mediums. I'll be looking elsewhere next time.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 5, 2021
Reviewer name: ClubShopper4
1 out of 5 stars
1 out of 5 stars review

Run VERY small!

Bought these for my mother-in-law because they were a good deal cheaper than Depends. I "usually" like Members Mark products but these do not cut it! According to my MIL, these don't even cover her butt they're so small. Guess it wasn't cheaper!

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 21, 2021
Reviewer name: Daughter
1 out of 5 stars
1 out of 5 stars review

underwear

This runs much smaller than the previous brand and leaks. Not even in the same class as the previous brand will have to find a new brand for my mother

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Thank you for your feedback and our apologies for the leakage issues. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.