KCJR, We appreciate your feedback on the brightness level. If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: Dynamic: Makes the picture brighter and clearer in bright viewing environments. Standard: Is the default mode suitable for general viewing environments Movie: Is suitable for watching Projector or movies in a dark room. You can also manually fine tune your image under Expert Settings. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings I hope this tip helps. Should you have questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

JustinS, We appreciate your feedback on the brightness level. If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: Dynamic: Makes the picture brighter and clearer in bright viewing environments. Standard: Is the default mode suitable for general viewing environments Movie: Is suitable for watching Projector or movies in a dark room. You can also manually fine tune your image under Expert Settings. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings I hope this tip helps. Should you have questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

Rjun, We appreciate your feedback on The Freestyle 2nd Gen’s brightness. If the image appears too dim, please first ensure your unit is running the latest firmware, as updates may include picture quality enhancements: Settings > Support > Software Update > Update Now If brightness is still not to your preference, try adjusting the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Dynamic: Brighter and clearer for well-lit spaces • Standard: Default mode for general viewing • Movie: Ideal for darker rooms For more control, you can also fine-tune your image settings under: Settings > All Settings > Picture > Expert Settings If you need further assistance, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist